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Yes, it looks to have fixed the issue. Prior to new exe, it sent 1/05 as the date, now it is sending 01/05. I will continue to monitor just in case. I appreciate the awesome support you guys provide.

Harry

PGGMail.exe - 5.0.0.93 pgmailserver.exe - 5.0.93.0

PGGMail.exe - 5.0.0.93
pgmailserver.exe - 5.0.93.0

I just emailed you the file.

Harry

Looks like it, but I don't understand the format. Where the date should be 12/29 it has 2\04729.

Ok, I exported. Here is an example of one from yesterday. Is this what you were looking for?

506 fd_alerts 2\04729 23:32 1234 main st, ; Map:123 Sub: Nat:type of call Units:units here X-St:cross streets 201499999 Email 12/29/2014 23:32 12/29/2014 23:32 xxx@xxx.com #TRUE# #FALSE# 2165$73559684753918102.pro #TRUE# 0 0 12/29/2014 23:32 2 10164065 12/29/2014 23:32 2542005 3 GetMail servername fd_alerts servername

It doesn't show the actual message...just that it was accepted.

<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
12/30/2014 4:02:36 PM < New SMTP Connection (1) Requested from 0.0.0.0
12/30/2014 4:02:36 PM > 220 xxx.com PageGate SMTP Server Ready
12/30/2014 4:02:36 PM < HELO xxx.com
12/30/2014 4:02:36 PM > 250 xxx.com welcomes xxx.com (0.0.0.0)
12/30/2014 4:02:36 PM < MAIL FROM:<xxx@xxx.com>
12/30/2014 4:02:36 PM > 250 Sender <xxx@xxx.com> Accepted
12/30/2014 4:02:36 PM < RCPT TO:<xxx@xxx.com>
12/30/2014 4:02:36 PM > 250 Recipient <xxx@xxx.com> Accepted
12/30/2014 4:02:36 PM < DATA
12/30/2014 4:02:36 PM > 354 Ready For Message - End With <CRLF>.<CRLF>
12/30/2014 4:02:36 PM < ...
12/30/2014 4:02:36 PM Message Accepted for 2165
12/30/2014 4:02:36 PM > 250 Message Accepted
12/30/2014 4:02:36 PM < QUIT
12/30/2014 4:02:36 PM > 221 PageGate SMTP Server Disconnected
12/30/2014 4:02:36 PM < SMTP Connection Disconnected

Hi Support,

I'm sending mail into getmail from our dispatch software, then out a connector as an email. The messages going into getmail begin with the date. When the same message text is sent out the connector, the first character is stripped out.

Here is the log out of our dispatch software...note it begins with date of 12/30.

GPSDEBUG ID=0215 12/30/14 16:02:36
SMTP_SEND1_IN Read 48 bytes from socket 0: 354 Ready For Message - End
With <CRLF>.<CRLF><cr><lf>
--------------------------------------------------------
GPSDEBUG ID=0216 12/30/14 16:02:36
SMTP_SEND1_OUT Sent 156 bytes to socket 0: <lf>12/30 additional message here<cr><lf>.<cr><lf>
--------------------------------------------------------
GPSDEBUG ID=0217 12/30/14 16:02:36
SMTP_SEND1_IN Read 22 bytes from socket 0: 250 Message Accepted<cr><lf
>
--------------------------------------------------------
GPSDEBUG ID=0218 12/30/14 16:02:36
SMTP_SEND1_OUT Sent 6 bytes to socket 0: QUIT<cr><lf>
--------------------------------------------------------
GPSDEBUG ID=0219 12/30/14 16:02:36
SMTP_SEND1_IN Read 39 bytes from socket 0: 221 PageGate SMTP Server Di
sconnected<cr><lf>

Here is the connector log of the same message going back out...

12/30/2014 4:02:42 PM ----------------------------------------
12/30/2014 4:02:42 PM Working on ...

Here's the process:

1. Dispatch Server sends smtp message into getmail - All Internal
2. Pagegate processes, and these are resent to smtp addresses in the outside world.

Sorry, maybe I wasn't clear. That text is getting added to the message going out, like the body.

PGDial1 SUCCESSFUL Stn:2 To:2817023228 Msg:Received: from <CommCenter@ccems.com> by ccems.com ; 15 Oct 10 17:11:49 UT<13><10>X-NPSender: CommCenter@ccems.com<13><10> SUSPICIOUS PACKAGE/BOMB :10/15 12:11 7111 FIVE FORKS DR, CYPRESS CREEK EMS COMM CENTER; B Map:330F Sub: Nat:74-SUSPICIOUS PACKAGE/BOMB THREAT Units:5106 X-St:POOLE RD SMOOTH ROCK FALLS DR OAKWOOD GLEN<13><10>

The actual message coming in to pagegate starts with Suspicious.

I just added a from to address on the incoming smtp message and this extra text is still getting added.

The following is added to every message received from getmail.

Received: from <> by abc.com ; 14 Oct 10 21:14:23 UT<13><10>X-NPSender:

When I look at the raw message in the mailin folder, it has it there too.

You are right, there is nothing in their Mail From field. You think that's the problem? Is PG added that extra text then?

I think I figured it out. The incoming smtp message to pagegate doesn't have enough of the message header for pg to process all of the header. Does this make sense? I added MIME-Version: 1 to the header and pg accepts all of it and gets processed like it should.

Support:

Is the following something pagegate would add to smtp messages?

Received: from <> by abc.com ; 14 Oct 10 21:14:23 UT<13><10>X-NPSender:

I am trying to figure out how this is getting added on to the beginning of outgoing pg smtp messages. Our dispatch software vendor says they are not adding it to outgoing smtp messages going to pagegate, so I’m lost.

Any help would be much appreciated.

Thanks, Harry

Ok, once I was able to get the rcpt to correct, it appeared to go through...

It says the recipient is getting rejected, but its there and getmail checked.

Author	Message
Topic: First Character in Message Stripped Out
cadmaster Replies: 14 Views: 60566	Forum: PageGate Support Posted: Mon Jan 05, 2015 11:17 am Subject: First Character in Message Stripped Out
cadmaster Replies: 14 Views: 60566	Yes, it looks to have fixed the issue. Prior to new exe, it sent 1/05 as the date, now it is sending 01/05. I will continue to monitor just in case. I appreciate the awesome support you guys provide. Harry
Topic: First Character in Message Stripped Out
cadmaster Replies: 14 Views: 60566	Forum: PageGate Support Posted: Wed Dec 31, 2014 1:05 pm Subject: First Character in Message Stripped Out
cadmaster Replies: 14 Views: 60566	PGGMail.exe - 5.0.0.93 pgmailserver.exe - 5.0.93.0
Topic: First Character in Message Stripped Out
cadmaster Replies: 14 Views: 60566	Forum: PageGate Support Posted: Wed Dec 31, 2014 12:30 pm Subject: First Character in Message Stripped Out
cadmaster Replies: 14 Views: 60566	I just emailed you the file. Harry
Topic: First Character in Message Stripped Out
cadmaster Replies: 14 Views: 60566	Forum: PageGate Support Posted: Wed Dec 31, 2014 9:27 am Subject: First Character in Message Stripped Out
cadmaster Replies: 14 Views: 60566	Looks like it, but I don't understand the format. Where the date should be 12/29 it has 2\04729.
Topic: First Character in Message Stripped Out
cadmaster Replies: 14 Views: 60566	Forum: PageGate Support Posted: Tue Dec 30, 2014 10:41 pm Subject: First Character in Message Stripped Out
cadmaster Replies: 14 Views: 60566	Ok, I exported. Here is an example of one from yesterday. Is this what you were looking for? 506 fd_alerts 2\04729 23:32 1234 main st, ; Map:123 Sub: Nat:type of call Units:units here X-St:cross streets 201499999 Email 12/29/2014 23:32 12/29/2014 23:32 xxx@xxx.com #TRUE# #FALSE# 2165$73559684753918102.pro #TRUE# 0 0 12/29/2014 23:32 2 10164065 12/29/2014 23:32 2542005 3 GetMail servername fd_alerts servername
Topic: First Character in Message Stripped Out
cadmaster Replies: 14 Views: 60566	Forum: PageGate Support Posted: Tue Dec 30, 2014 5:56 pm Subject: First Character in Message Stripped Out
cadmaster Replies: 14 Views: 60566	It doesn't show the actual message...just that it was accepted. <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< 12/30/2014 4:02:36 PM < New SMTP Connection (1) Requested from 0.0.0.0 12/30/2014 4:02:36 PM > 220 xxx.com PageGate SMTP Server Ready 12/30/2014 4:02:36 PM < HELO xxx.com 12/30/2014 4:02:36 PM > 250 xxx.com welcomes xxx.com (0.0.0.0) 12/30/2014 4:02:36 PM < MAIL FROM:<xxx@xxx.com> 12/30/2014 4:02:36 PM > 250 Sender <xxx@xxx.com> Accepted 12/30/2014 4:02:36 PM < RCPT TO:<xxx@xxx.com> 12/30/2014 4:02:36 PM > 250 Recipient <xxx@xxx.com> Accepted 12/30/2014 4:02:36 PM < DATA 12/30/2014 4:02:36 PM > 354 Ready For Message - End With <CRLF>.<CRLF> 12/30/2014 4:02:36 PM < ... 12/30/2014 4:02:36 PM Message Accepted for 2165 12/30/2014 4:02:36 PM > 250 Message Accepted 12/30/2014 4:02:36 PM < QUIT 12/30/2014 4:02:36 PM > 221 PageGate SMTP Server Disconnected 12/30/2014 4:02:36 PM < SMTP Connection Disconnected
Topic: First Character in Message Stripped Out
cadmaster Replies: 14 Views: 60566	Forum: PageGate Support Posted: Tue Dec 30, 2014 5:19 pm Subject: First Character in Message Stripped Out
cadmaster Replies: 14 Views: 60566	Hi Support, I'm sending mail into getmail from our dispatch software, then out a connector as an email. The messages going into getmail begin with the date. When the same message text is sent out the connector, the first character is stripped out. Here is the log out of our dispatch software...note it begins with date of 12/30. GPSDEBUG ID=0215 12/30/14 16:02:36 SMTP_SEND1_IN Read 48 bytes from socket 0: 354 Ready For Message - End With <CRLF>.<CRLF><cr><lf> -------------------------------------------------------- GPSDEBUG ID=0216 12/30/14 16:02:36 SMTP_SEND1_OUT Sent 156 bytes to socket 0: <lf>12/30 additional message here<cr><lf>.<cr><lf> -------------------------------------------------------- GPSDEBUG ID=0217 12/30/14 16:02:36 SMTP_SEND1_IN Read 22 bytes from socket 0: 250 Message Accepted<cr><lf > -------------------------------------------------------- GPSDEBUG ID=0218 12/30/14 16:02:36 SMTP_SEND1_OUT Sent 6 bytes to socket 0: QUIT<cr><lf> -------------------------------------------------------- GPSDEBUG ID=0219 12/30/14 16:02:36 SMTP_SEND1_IN Read 39 bytes from socket 0: 221 PageGate SMTP Server Di sconnected<cr><lf> Here is the connector log of the same message going back out... 12/30/2014 4:02:42 PM ---------------------------------------- 12/30/2014 4:02:42 PM Working on ...
Topic: SMTP Outgoing Add-on
cadmaster Replies: 12 Views: 24408	Forum: PageGate Support Posted: Fri Oct 15, 2010 3:49 pm Subject: SMTP Outgoing Add-on
cadmaster Replies: 12 Views: 24408	Here's the process: 1. Dispatch Server sends smtp message into getmail - All Internal 2. Pagegate processes, and these are resent to smtp addresses in the outside world.
Topic: SMTP Outgoing Add-on
cadmaster Replies: 12 Views: 24408	Forum: PageGate Support Posted: Fri Oct 15, 2010 12:13 pm Subject: SMTP Outgoing Add-on
cadmaster Replies: 12 Views: 24408	Sorry, maybe I wasn't clear. That text is getting added to the message going out, like the body. PGDial1 SUCCESSFUL Stn:2 To:2817023228 Msg:Received: from <CommCenter@ccems.com> by ccems.com ; 15 Oct 10 17:11:49 UT<13><10>X-NPSender: CommCenter@ccems.com<13><10> SUSPICIOUS PACKAGE/BOMB :10/15 12:11 7111 FIVE FORKS DR, CYPRESS CREEK EMS COMM CENTER; B Map:330F Sub: Nat:74-SUSPICIOUS PACKAGE/BOMB THREAT Units:5106 X-St:POOLE RD SMOOTH ROCK FALLS DR OAKWOOD GLEN<13><10> The actual message coming in to pagegate starts with Suspicious.
Topic: SMTP Outgoing Add-on
cadmaster Replies: 12 Views: 24408	Forum: PageGate Support Posted: Fri Oct 15, 2010 11:55 am Subject: SMTP Outgoing Add-on
cadmaster Replies: 12 Views: 24408	I just added a from to address on the incoming smtp message and this extra text is still getting added.
Topic: SMTP Outgoing Add-on
cadmaster Replies: 12 Views: 24408	Forum: PageGate Support Posted: Fri Oct 15, 2010 11:54 am Subject: SMTP Outgoing Add-on
cadmaster Replies: 12 Views: 24408	The following is added to every message received from getmail. Received: from <> by abc.com ; 14 Oct 10 21:14:23 UT<13><10>X-NPSender: When I look at the raw message in the mailin folder, it has it there too.
Topic: SMTP Outgoing Add-on
cadmaster Replies: 12 Views: 24408	Forum: PageGate Support Posted: Fri Oct 15, 2010 11:19 am Subject: SMTP Outgoing Add-on
cadmaster Replies: 12 Views: 24408	You are right, there is nothing in their Mail From field. You think that's the problem? Is PG added that extra text then?
Topic: SMTP Outgoing Add-on
cadmaster Replies: 12 Views: 24408	Forum: PageGate Support Posted: Fri Oct 15, 2010 8:06 am Subject: SMTP Outgoing Add-on
cadmaster Replies: 12 Views: 24408	I think I figured it out. The incoming smtp message to pagegate doesn't have enough of the message header for pg to process all of the header. Does this make sense? I added MIME-Version: 1 to the header and pg accepts all of it and gets processed like it should.
Topic: SMTP Outgoing Add-on
cadmaster Replies: 12 Views: 24408	Forum: PageGate Support Posted: Thu Oct 14, 2010 4:46 pm Subject: SMTP Outgoing Add-on
cadmaster Replies: 12 Views: 24408	Support: Is the following something pagegate would add to smtp messages? Received: from <> by abc.com ; 14 Oct 10 21:14:23 UT<13><10>X-NPSender: I am trying to figure out how this is getting added on to the beginning of outgoing pg smtp messages. Our dispatch software vendor says they are not adding it to outgoing smtp messages going to pagegate, so I’m lost. Any help would be much appreciated. Thanks, Harry
Topic: getmail error
cadmaster Replies: 5 Views: 13210	Forum: PageGate Support Posted: Wed Oct 06, 2010 11:29 am Subject: getmail error
cadmaster Replies: 5 Views: 13210	Ok, once I was able to get the rcpt to correct, it appeared to go through... It says the recipient is getting rejected, but its there and getmail checked.