NotePage, Inc. Forum Index

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NotePage, Inc. Forum Index
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  Topic: PageGate Interfaces
bailey99

Replies: 6
Views: 2385

PostForum: PageGate Support   Posted: Mon Jun 13, 2016 8:49 am   Subject: PageGate Interfaces
perfect. thx very much.
  Topic: PageGate Interfaces
bailey99

Replies: 6
Views: 2385

PostForum: PageGate Support   Posted: Mon Jun 13, 2016 8:37 am   Subject: PageGate Interfaces
no. at this point we will simply be sending text files containing statuses and job results to our on-call engineers.
  Topic: PageGate Interfaces
bailey99

Replies: 6
Views: 2385

PostForum: PageGate Support   Posted: Mon Jun 13, 2016 8:29 am   Subject: PageGate Interfaces
we will be sending pages from the app. to our engineer phones.
  Topic: PageGate Interfaces
bailey99

Replies: 6
Views: 2385

PostForum: PageGate Support   Posted: Fri Jun 10, 2016 4:40 pm   Subject: PageGate Interfaces
We are planning on purchasing PageGate to use only for group paging using the Ascii interface and SNPP protocol and would like to know which interface plugins we would need to make that happen.
  Topic: GetAscii paging attempt failing
bailey99

Replies: 7
Views: 3585

PostForum: General Questions and Announcements   Posted: Fri Apr 22, 2016 4:32 pm   Subject: GetAscii paging attempt failing
we can now access the Sprint SNPP and SMTP sites but the messages are getting rejected. I will be sending all of our logs to the support@notepage site. Any help would be appreciated.
  Topic: GetAscii paging attempt failing
bailey99

Replies: 7
Views: 3585

PostForum: General Questions and Announcements   Posted: Fri Apr 22, 2016 12:58 pm   Subject: GetAscii paging attempt failing
looks like we were one IP short in our list. We can now get to the snpp site and will move forward with completing the project. thanks very much for your help.
  Topic: GetAscii paging attempt failing
bailey99

Replies: 7
Views: 3585

PostForum: General Questions and Announcements   Posted: Fri Apr 22, 2016 10:58 am   Subject: GetAscii paging attempt failing
we can get the 220 gateway ready via telnet but when we try to send an ascii text file we are still getting
Unable to connect to Carrier

our firewall folks have assured me the port is enabled for SNPP

any help would be greatly appreciated.
  Topic: GetAscii paging attempt failing
bailey99

Replies: 7
Views: 3585

PostForum: General Questions and Announcements   Posted: Tue Apr 19, 2016 12:16 pm   Subject: GetAscii paging attempt failing
I have been tasked with completing a proof of concept for using PageGate as our automated paging software. I am trying to set up an SMS process as follows:
Interface - GetAscii - verified that it is working
Carrier - initially AT&T
Settings: Protocol - SNPP
Host - snpp.att.net
Port - 444
MaxChars 300
Connector1
Setings: Init String (auto)
Dialing Prefix <blank>
Dedicated Carrier (none)
Serial Port 1
Direct Connect <blank>

When I place the message file in the polling directory it is picked up as expected, however in the Connector Log I keep getting the following:
******************************
Start connection to carrier ATT
Connect using SNPP protocol
Unable to connect to carrier
Disconneted from server
***************************
Could someone please let me know if I have things configured correctly and/or how I can go about troubleshooting this?
thx very much,
  Topic: Polling Directory for Get Ascii interface
bailey99

Replies: 7
Views: 3200

PostForum: General Questions and Announcements   Posted: Tue Apr 19, 2016 11:41 am   Subject: Polling Directory for Get Ascii interface
it was a permission on one of the folders in the path. i don't know you but want to thank you very much for your help.
  Topic: Polling Directory for Get Ascii interface
bailey99

Replies: 7
Views: 3200

PostForum: General Questions and Announcements   Posted: Tue Apr 19, 2016 10:18 am   Subject: Polling Directory for Get Ascii interface
That is correct. When I specify a good UNC path and then enable it, it throws the error:
Unable to create GetAscii bad directory.
  Topic: Polling Directory for Get Ascii interface
bailey99

Replies: 7
Views: 3200

PostForum: General Questions and Announcements   Posted: Mon Apr 18, 2016 4:40 pm   Subject: Polling Directory for Get Ascii interface
i'm using it for GetAscii all directories.
thx,
  Topic: Polling Directory for Get Ascii interface
bailey99

Replies: 7
Views: 3200

PostForum: General Questions and Announcements   Posted: Mon Apr 18, 2016 3:24 pm   Subject: Polling Directory for Get Ascii interface
I am trying to install PageGate in my datacenter and the documentation says we can use UNC paths for the directory. I however am unable to specify either UNC paths or mapped drives and when I click on the ... i only see the C: drive folders. Does anyone have any suggestions as to how I can rectify this?
thx very much,
 
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