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  Topic: WIND Mobile in Canada
ap098

Replies: 3
Views: 9468

PostForum: NotePager Pro Support   Posted: Thu Nov 04, 2010 4:19 pm   Subject: WIND Mobile in Canada
I called WIND, and they are working on TAP right now, but it's not available yet.
  Topic: WIND Mobile in Canada
ap098

Replies: 3
Views: 9468

PostForum: NotePager Pro Support   Posted: Thu Nov 04, 2010 2:29 pm   Subject: WIND Mobile in Canada
I have a user who has WIND Mobile. I looked through the technical support on this website, and I don't see any information for it. I use TAP - would anyone know the information so I can connect to WIND?
  Topic: Rogers Canada - Modem switched off?
ap098

Replies: 13
Views: 23500

PostForum: NotePager Pro Support   Posted: Fri Jul 16, 2010 2:46 pm   Subject: Rogers Canada - Modem switched off?
So how much does it cost to get this cellular modem system?
  Topic: Rogers Canada - Modem switched off?
ap098

Replies: 13
Views: 23500

PostForum: NotePager Pro Support   Posted: Fri Jul 16, 2010 2:32 pm   Subject: Rogers Canada - Modem switched off?
I am aware that Rogers will be ending their publicly available TAP, but we have not had any indication of when this will be! We got notification a number of years ago, but nothing since. If anyone has information on when this will happen, it would be greatly appreciated.

I am aware of the email to text msg service. However, it costs both Fido and Rogers users $5 extra per month for these msgs to be pushed directly to their phones. Otherwise they are sent a msg telling them they have an email to text msg, and have to text back 'read' to access it. This will not work for our purposes.
  Topic: Rogers Canada - Modem switched off?
ap098

Replies: 13
Views: 23500

PostForum: NotePager Pro Support   Posted: Fri Jul 16, 2010 1:36 pm   Subject: Rogers Canada - Modem switched off?
I have had the same complaint for agents at the office. They recieve a blank message around 5 hours after it was sent.
  Topic: Rogers Canada - Modem switched off?
ap098

Replies: 13
Views: 23500

PostForum: NotePager Pro Support   Posted: Fri Jul 16, 2010 12:38 pm   Subject: Rogers Canada - Modem switched off?
We are having the same issues again with Rogers not working.

Does anyone have contact information for someone at Rogers who handles their modems? I have tried customer service, but they have no idea.
  Topic: Rogers Canada - Modem switched off?
ap098

Replies: 13
Views: 23500

PostForum: NotePager Pro Support   Posted: Thu Dec 03, 2009 3:12 pm   Subject: Rogers Canada - Modem switched off?
Ok,thank you
  Topic: Rogers Canada - Modem switched off?
ap098

Replies: 13
Views: 23500

PostForum: NotePager Pro Support   Posted: Thu Dec 03, 2009 2:51 pm   Subject: Rogers Canada - Modem switched off?
Permanently down, or just temporarily? We tried customer service, and they know nothing.
  Topic: [b]Bell Canada TAP Not Work[/b]
ap098

Replies: 6
Views: 19333

PostForum: General Questions and Announcements   Posted: Thu Dec 03, 2009 2:48 pm   Subject: [b]Bell Canada TAP Not Work[/b]
You have to make sure you enter the phone number with no dashes, e.g. 6041234567. Bell will not go through with dashes!
  Topic: Rogers Canada - Modem switched off?
ap098

Replies: 13
Views: 23500

PostForum: NotePager Pro Support   Posted: Thu Dec 03, 2009 2:47 pm   Subject: Rogers Canada - Modem switched off?
We use Notepager Pro v3, and I have been using the TAP protocal for paging out Rogers Canada users. As of yesterday, none of my messages go through at all.

We were sent a letter about 2 years ago, warning that Rogers were going to be switching off their modem service. I presume that is what has happened. Can anyone confirm this?

I have tried using the STMP option, but it is not time sensitive, and therefore no use to our office.

I went through the connection wizard, and SNPP is not available on our connection. I do not see a Rogers option for WCTP.

Does anyone have a suggestion for an alternative service that would work for paging Rogers customers, or if there is a WCTP option that is not listed on the website?

Thank you!
 
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