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This is what my dialer log is telling me...I still need assistance to get this up and running I apologize for this taking up so much of you guys time but my boss is getting antsy about getting the customers set up and ready to go
6/13/2010 2:27:47 PM Working on message to: Andy Nelson from: amsvcs1@suddenlink.net
6/13/2010 2:27:47 PM Formatting message
6/13/2010 2:27:47 PM Message contained in single packet
6/13/2010 2:27:47 PM Trying host: smtp.suddenlink.net
6/13/2010 2:27:48 PM Connected to: smtp.suddenlink.net
6/13/2010 2:27:48 PM Received:220 omta02.suddenlink.net ESMTP server (InterMail vM.7.09.02.06 201-2219-117-110-20091224) ready Sun, 13 Jun 2010 14:27:55 -0500^^
6/13/2010 2:27:48 PM Sent:Ehlo @suddenlink.net^^
6/13/2010 2:27:48 PM Received:501 Syntax error in parameters or arguments^^
6/13/2010 2:27:48 PM Sent:Helo @suddenlink.net^^
6/13/2010 2:27:49 PM Received:501 Syntax error in parameters or arguments^^
6/13/2010 2:27:49 PM Closing connection
6/13/2010 2:27:49 PM Sent:Quit^^
6/13/2010 2:27:49 PM Disconnected
6/13/2010 2:27:49 PM Message not accepted
6/13/2010 2:27:49 PM Failed Attempt To:Andy Nelson Frm:amsvcs1@suddenlink.net Msg:Test

spoke over the phone with jeremy, had to gather information from my internet provider, sent email to support@notepage.net with some information and a recent copy of my dialer log, awaiting reply now thanks

We are setting up Notepage Pro for the first time, I have already called my internet provider and they informed port 25 is open, and my Primary and Secondary DNS has been verified, however i can only get as far as the connection wizard..when it runs the SMTP test it fails..and then the SNPP and WCTP only show up as testing and neither passes or fails. We are a small Answering Service business that would like to be able to set this up in order to page our clients such as Doctors and Service Technicians, Please let me know what I am doign wrong and how to get this program up and running...we are not using the trial version, we've already purchased and registered our product, I am using windows vista and also when I tried to use the command prompt and do what you mentioned in other forum posts and it wont recognize the telnet as a valid command

Author	Message
Topic: First Time User
amsvcs Replies: 4 Views: 10947	Forum: NotePager Pro Support Posted: Sun Jun 13, 2010 2:30 pm Subject: First Time User
amsvcs Replies: 4 Views: 10947	This is what my dialer log is telling me...I still need assistance to get this up and running I apologize for this taking up so much of you guys time but my boss is getting antsy about getting the customers set up and ready to go 6/13/2010 2:27:47 PM Working on message to: Andy Nelson from: amsvcs1@suddenlink.net 6/13/2010 2:27:47 PM Formatting message 6/13/2010 2:27:47 PM Message contained in single packet 6/13/2010 2:27:47 PM Trying host: smtp.suddenlink.net 6/13/2010 2:27:48 PM Connected to: smtp.suddenlink.net 6/13/2010 2:27:48 PM Received:220 omta02.suddenlink.net ESMTP server (InterMail vM.7.09.02.06 201-2219-117-110-20091224) ready Sun, 13 Jun 2010 14:27:55 -0500^^ 6/13/2010 2:27:48 PM Sent:Ehlo @suddenlink.net^^ 6/13/2010 2:27:48 PM Received:501 Syntax error in parameters or arguments^^ 6/13/2010 2:27:48 PM Sent:Helo @suddenlink.net^^ 6/13/2010 2:27:49 PM Received:501 Syntax error in parameters or arguments^^ 6/13/2010 2:27:49 PM Closing connection 6/13/2010 2:27:49 PM Sent:Quit^^ 6/13/2010 2:27:49 PM Disconnected 6/13/2010 2:27:49 PM Message not accepted 6/13/2010 2:27:49 PM Failed Attempt To:Andy Nelson Frm:amsvcs1@suddenlink.net Msg:Test
Topic: First Time User
amsvcs Replies: 4 Views: 10947	Forum: NotePager Pro Support Posted: Thu Jun 10, 2010 7:50 pm Subject: First Time User
amsvcs Replies: 4 Views: 10947	spoke over the phone with jeremy, had to gather information from my internet provider, sent email to support@notepage.net with some information and a recent copy of my dialer log, awaiting reply now thanks
Topic: First Time User
amsvcs Replies: 4 Views: 10947	Forum: NotePager Pro Support Posted: Wed Jun 09, 2010 4:36 pm Subject: First Time User
amsvcs Replies: 4 Views: 10947	We are setting up Notepage Pro for the first time, I have already called my internet provider and they informed port 25 is open, and my Primary and Secondary DNS has been verified, however i can only get as far as the connection wizard..when it runs the SMTP test it fails..and then the SNPP and WCTP only show up as testing and neither passes or fails. We are a small Answering Service business that would like to be able to set this up in order to page our clients such as Doctors and Service Technicians, Please let me know what I am doign wrong and how to get this program up and running...we are not using the trial version, we've already purchased and registered our product, I am using windows vista and also when I tried to use the command prompt and do what you mentioned in other forum posts and it wont recognize the telnet as a valid command