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Is there a number I can call for support? this needs to be resolved more quickly than is happening with this forum...

It shows as being from Administrator. That is who I log into the pc as..

In reviewing the pagegate logs... previously, when everything was working, the log would post:
PGSched Message Scheduled......
PGDial1 successful........

Now, if I send directly from the GUI, I get those messages, however, if I send it via email, the only message I get is...
PGGMail message rejected.

Also, it may be important to know that we are on version 4

As of 10/14, I have a recipient that is being rejected. The GetMail messages are:
>250 Recipient <0165199@vcpage.net> Accepted
<DATA
> 354 Ready For Message - End with <CRFL>.<CRFL>
< ...
Message Accepted for 0165199
>250 Message Accepted
<QUIT
>221 PageGate SMTP Server Disconnected
<SMTP Connection Disconnected
Message Rejected. Recipient:0165199 from lisac@valleycom.org Source:c:\PageGate\badmsg\10359.ml
0165199 is not a valid PageGate recipient

This was working previously, and nothing as changed for PageGate.
One thing I did notice, in the pagegate.log, is that when it was previously working... there was a "PGSched Message Scheduled...."
The very next line is "PGDial1 SUCCESSFUL ..."
Now with the failures the log does not have the scheduled line, but just says "PGGMail Message rejected..."

Any suggestions...

Thanks
Lisa

Author	Message
Topic: message rejected. #### is not a valid PageGate recipient
ValleyCom Replies: 10 Views: 27210	Forum: PageGate Support Posted: Tue Oct 31, 2006 6:22 pm Subject: message rejected. #### is not a valid PageGate recipient
ValleyCom Replies: 10 Views: 27210	Is there a number I can call for support? this needs to be resolved more quickly than is happening with this forum...
Topic: message rejected. #### is not a valid PageGate recipient
ValleyCom Replies: 10 Views: 27210	Forum: PageGate Support Posted: Thu Oct 26, 2006 7:19 pm Subject: message rejected. #### is not a valid PageGate recipient
ValleyCom Replies: 10 Views: 27210	It shows as being from Administrator. That is who I log into the pc as..
Topic: message rejected. #### is not a valid PageGate recipient
ValleyCom Replies: 10 Views: 27210	Forum: PageGate Support Posted: Wed Oct 25, 2006 6:00 pm Subject: message rejected. #### is not a valid PageGate recipient
ValleyCom Replies: 10 Views: 27210	In reviewing the pagegate logs... previously, when everything was working, the log would post: PGSched Message Scheduled...... PGDial1 successful........ Now, if I send directly from the GUI, I get those messages, however, if I send it via email, the only message I get is... PGGMail message rejected.
Topic: message rejected. #### is not a valid PageGate recipient
ValleyCom Replies: 10 Views: 27210	Forum: PageGate Support Posted: Wed Oct 25, 2006 10:54 am Subject: message rejected. #### is not a valid PageGate recipient
ValleyCom Replies: 10 Views: 27210	yes.
Topic: message rejected. #### is not a valid PageGate recipient
ValleyCom Replies: 10 Views: 27210	Forum: PageGate Support Posted: Tue Oct 24, 2006 6:29 pm Subject: message rejected. #### is not a valid PageGate recipient
ValleyCom Replies: 10 Views: 27210	Also, it may be important to know that we are on version 4
Topic: message rejected. #### is not a valid PageGate recipient
ValleyCom Replies: 10 Views: 27210	Forum: PageGate Support Posted: Tue Oct 24, 2006 6:22 pm Subject: message rejected. #### is not a valid PageGate recipient
ValleyCom Replies: 10 Views: 27210	yes.
Topic: message rejected. #### is not a valid PageGate recipient
ValleyCom Replies: 10 Views: 27210	Forum: PageGate Support Posted: Tue Oct 24, 2006 3:51 pm Subject: message rejected. #### is not a valid PageGate recipient
ValleyCom Replies: 10 Views: 27210	As of 10/14, I have a recipient that is being rejected. The GetMail messages are: >250 Recipient <0165199@vcpage.net> Accepted <DATA > 354 Ready For Message - End with <CRFL>.<CRFL> < ... Message Accepted for 0165199 >250 Message Accepted <QUIT >221 PageGate SMTP Server Disconnected <SMTP Connection Disconnected Message Rejected. Recipient:0165199 from lisac@valleycom.org Source:c:\PageGate\badmsg\10359.ml 0165199 is not a valid PageGate recipient This was working previously, and nothing as changed for PageGate. One thing I did notice, in the pagegate.log, is that when it was previously working... there was a "PGSched Message Scheduled...." The very next line is "PGDial1 SUCCESSFUL ..." Now with the failures the log does not have the scheduled line, but just says "PGGMail Message rejected..." Any suggestions... Thanks Lisa