NotePage, Inc. Forum Index

Search found 4269 matches
NotePage, Inc. Forum Index
Author Message
  Topic: AT&T FirstNet SNPP host now requires login credentials
Tech Support

Replies: 0
Views: 231

PostForum: PageGate Support   Posted: Wed Jul 07, 2021 11:18 am   Subject: AT&T FirstNet SNPP host now requires login credentials
To get the credentials, you have to login to the Business Notification Center, current link: https://bnc-businessmessaging.att.com/#login

Once logged in, on the left side, go to admin, then organization settings.

About half way down the page is "SNPP Credentials".

Click "Generate Credentials".
  Topic: AT&T FirstNet SNPP host now requires login credentials
Tech Support

Replies: 0
Views: 358

PostForum: General Questions and Announcements   Posted: Wed Jul 07, 2021 10:57 am   Subject: AT&T FirstNet SNPP host now requires login credentials
To get the credentials, you have to login to the Business Notification Center, current link: https://bnc-businessmessaging.att.com/#login

Once logged in, on the left side, go to admin, then organization settings.

About half way down the page is "SNPP Credentials".

Click "Generate Credentials".
  Topic: Verizon messages not getting received
Tech Support

Replies: 2
Views: 1986

PostForum: PageGate Support   Posted: Wed Jun 09, 2021 3:50 pm   Subject: Verizon messages not getting received
The first thing you'll want to check is the protocol negotiation logs. If you open PG Admin and go to Program - Global Log, it will show you a record of which connectors handled what messages.

Once you find reference to the missing messages, you should see lines like this:
PGDial1 SUCCESSFUL
PGDial1 FAILED
and so on

That lets you know which connector log has the protocol negotiation and that's your next step.

In PG Admin, go to Connectors - The Connector that handled the message - Log

Use the clipboard button and paste it in to a text editor for easier reference, then search for the missing messages. You should see the protocol negotiation with the EMAG host.

If you need assistance going through the logs, please email a copy of the log files located in c:\PageGateData\Logs\ to support at notepage dot com
  Topic: NotePage SMS Gateway issue
Tech Support

Replies: 7
Views: 35044

PostForum: PageGate Support   Posted: Thu May 13, 2021 9:43 am   Subject: NotePage SMS Gateway issue
Unfortunately the latest version of Android we are running here is 10
  Topic: NotePage SMS Gateway issue
Tech Support

Replies: 7
Views: 35044

PostForum: PageGate Support   Posted: Wed May 12, 2021 8:52 am   Subject: NotePage SMS Gateway issue
I'm not sure what else to try.

You might consider looking into more purpose-build hardware like a cellular modem or gateway. Something like the MultiTech MultiConnect Cell/rCell 100 series.
  Topic: NotePage SMS Gateway issue
Tech Support

Replies: 7
Views: 35044

PostForum: PageGate Support   Posted: Tue May 11, 2021 11:35 am   Subject: NotePage SMS Gateway issue
Give this a try and see if it helps

https://play.google.com/store/apps/details?id=com.urbandroid.dontkillmyapp&hl=en_US&gl=US
  Topic: NotePage SMS Gateway issue
Tech Support

Replies: 7
Views: 35044

PostForum: PageGate Support   Posted: Tue May 11, 2021 8:46 am   Subject: NotePage SMS Gateway issue
First step would be to give this a shot:

https://www.androidpolice.com/2020/05/30/how-to-prevent-apps-sleeping-in-the-background-on-android/
  Topic: Messages to Microsoft Fax Server Stopped working
Tech Support

Replies: 2
Views: 8833

PostForum: PageGate Support   Posted: Sun Apr 11, 2021 3:23 pm   Subject: Messages to Microsoft Fax Server Stopped working
As OzCom mentioned, based onw hat we can see int he connector log, it looks like the MS fax server is unavailable.

Just to double check, if you check the MS Fax server itself, is the IP the same as what PageGate is referencing?
  Topic: Moving server
Tech Support

Replies: 4
Views: 10249

PostForum: PageGate Support   Posted: Mon Feb 08, 2021 12:00 pm   Subject: Moving server
The PGv6 client won't be able to reference the PGv9 server's database and will provide an error indicating that the database is in an unrecognized format.

You'll want to upgrade all users before they can get back to sending pages.

Steps for automated deployment of the PageGate Client can be found in the Installation - PageGate GUI Client - Windows 10, etc instructions - Promptless Automatic Installation section of our documentation:
https://www.notepage.net/manuals/pg/v9/server/html/index.html
  Topic: Moving server
Tech Support

Replies: 4
Views: 10249

PostForum: PageGate Support   Posted: Mon Feb 08, 2021 11:47 am   Subject: Moving server
The best thing to do would be to download and install PGv9 on the new server, then transfer a copy of the PGv6 server's data over and convert it.

Here's what you'll want to do:

1) On the new server, use these steps to install PGv9:
https://www.notepage.net/videos/pagegate-v9-installation.htm

2) After the installation, right click on the shortcut for PageGate Admin and select 'Run as Administrator'

3) Specify where you want the database, log and archive directories to be or you can leave them at their default locations.

3a) When you click Apply, if any of the specified directories don't exist, it will ask if you want to create them which, of course, you do.

3b) It should then say a new database has been created and PageGate must be restarted. Click OK.

4) On the old PGv6 system, grab a copy of the database (pagegate.mdb). The default location is c:\PageGateData\Database\ but if you open the PGv6 Admin and go to Program - Settings, it will display the file's location in the "Database Directory" field.

5) Paste the PGv6 database in to the PGv9 database folder, overwriting the existing file.

6) Run the PGv9 Admin.

7) Tell it yes, you do want to upgrade the database.

8) Enter your PGv9 registration key when prompted.

9) Use these steps to switch PGv9 to run as a Windows Service:
https://www.notepage.net/videos/how-to-run-pagegate-as-a-service.htm

10) Shut the PGv6 server down.

If you need any assistance along the way, please let us know and we'll be happy to help.
  Topic: how to send automatic sms?
Tech Support

Replies: 1
Views: 8153

PostForum: PageGate Support   Posted: Fri Jan 15, 2021 9:05 am   Subject: how to send automatic sms?
It depends on what your ATM security/simulator has the ability to do. So, we know it can generate the codes but in order to send them, we need to understand what methods of delivery it supports.

For example, if it natively supports HTTP GET/POST, you could potentially use any number of SMS aggregators like AWS SNS, Twilio, MessageBird and so on.

This is also where our program PageGate could accept message triggers from the ATM security/simulator and then deliver it using protocols/methods that the ATM security/simulator doesn't support.

What does your ATM security/simulator support?
  Topic: notepage and Cisco 3G capable router
Tech Support

Replies: 1
Views: 7355

PostForum: General Questions and Announcements   Posted: Sun Jan 10, 2021 10:00 am   Subject: notepage and Cisco 3G capable router
You're interested in our program PageGate can steps can be found in our documentation:
https://www.notepage.net/manuals/pg/v9/server/html/index.html

The section you're interested in is:
How to send Messages - SMS Delivery Methods - Cellular Hardware

or in our video tutorial library:
https://www.notepage.net/video-tutorials2.htm

You may be particularly interested in these video tutorials:
https://www.notepage.net/videos/pagegate-v9-installation.htm
https://www.notepage.net/videos/how-to-integrate-with-solarwinds-orion-platform.htm
https://www.notepage.net/videos/how-to-configure-cellular-router-for-delivery.htm
  Topic: Message can send but not receive
Tech Support

Replies: 2
Views: 8485

PostForum: PageGate Support   Posted: Sun Jan 10, 2021 9:56 am   Subject: Message can send but not receive
Following up on this thread, if you would, please email the c:\PageGateData\Logs\*.log files to support at notepage dot com, please.
  Topic: Crash when configuring Modem
Tech Support

Replies: 2
Views: 7029

PostForum: NotePager Pro Support   Posted: Sun Oct 25, 2020 7:30 am   Subject: Crash when configuring Modem
Also, this forum post may be helpful:

https://www.notepage.net/forum/viewtopic.php?p=12470
  Topic: Crash when configuring Modem
Tech Support

Replies: 2
Views: 7029

PostForum: NotePager Pro Support   Posted: Sun Oct 25, 2020 7:29 am   Subject: Crash when configuring Modem
What version of NotePager Pro are you using?

The current version is V5
 
Page 1 of 285 Goto page 1, 2, 3 ... 283, 284, 285  Next
All times are GMT - 5 Hours
Jump to:  


Powered by phpBB © 2001, 2002 phpBB Group
Theme created by Vjacheslav Trushkin