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  Topic: Page gate has stopped being able to send SMS
Tech Support

Replies: 2
Views: 70

PostForum: PageGate Support   Posted: Tue Jan 24, 2023 12:28 pm   Subject: Page gate has stopped being able to send SMS
If you would, please email your logs to support at notepage dot com so we can have a look at a few things in the outbound section.
  Topic: new carrier
Tech Support

Replies: 1
Views: 72

PostForum: PageGate Support   Posted: Mon Jan 23, 2023 1:23 pm   Subject: new carrier
Spectrum gets their SMS services through Verizon, so you can set them up as Verizon recipients in PG.
  Topic: Slient Uninstall PG v6.0
Tech Support

Replies: 2
Views: 111

PostForum: PageGate Support   Posted: Thu Jan 19, 2023 3:58 pm   Subject: Slient Uninstall PG v6.0
Give this a shot, but no guarantees. That's a really old version an I'm not 100% sure if this is supported or not.

C:\PAGEGA~1\UNWISE.EXE C:\PAGEGA~1\unpgc.log /S
  Topic: Silent Install Pagegate v10 GUI Client
Tech Support

Replies: 4
Views: 145

PostForum: PageGate Support   Posted: Wed Jan 18, 2023 12:20 pm   Subject: Silent Install Pagegate v10 GUI Client
There is!

If the following registry key exists and is set to true, it sets the "use these settings for all local users" option:
Location: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\NotePage\NotePagerNet

Key name: LockSettings
Key type: String
Required value: True
  Topic: Silent Install Pagegate v10 GUI Client
Tech Support

Replies: 4
Views: 145

PostForum: PageGate Support   Posted: Thu Jan 12, 2023 3:11 pm   Subject: Silent Install Pagegate v10 GUI Client
Hi,
Check out page 11 in the PG Client doc file:
https://www.notepage.net/manuals/pg/v10/client/pdf/PGC.pdf
It gives you some commandline options for installing silently.
  Topic: Verizon messages not getting received
Tech Support

Replies: 4
Views: 6933

PostForum: PageGate Support   Posted: Wed Dec 28, 2022 11:09 am   Subject: Verizon messages not getting received
The major North American carriers have been tightening their anti-spam verification policies and have also implemented new volumetric restrictions on their public Email-to-SMS gateways.

If you receive a 421 or 554 rejection notice, the first thing you'll want to do is verify that the SMTP server you're sending traffic through has an SPF record that includes the IP address of the mail server.

The next thing you'll want to do is make sure the email domain the traffic is coming FROM has a DKIM record associated with it.

If you already have valid SPF and DKIM records, your site has sent too much traffic through the email-to-SMS relay system and the carriers can, and WILL, blacklist you from sending traffic through these gateways.

If you end up on a carrier blacklist, you can attempt to reach out to the carrier for remediation but it can be INCREDIBLY difficult and we would recommend changing your method of delivery to something ultimately more stable, like cellular hardware, an SMS API or access to a carrier enterprise messaging system.
  Topic: Sent page report through web
Tech Support

Replies: 1
Views: 183

PostForum: PageGate Support   Posted: Thu Dec 22, 2022 9:25 am   Subject: Sent page report through web
There isn't an easy in-built solution to have the webpages display that information but it is possible.

The webpaging templates we provide are entirely customizable, so you could insert custom ASP code (or any other form of web code) to make ODBC calls to the 'Messages' table of PageGate's database to track the status of submitted messages.
  Topic: One cellphone messages failing
Tech Support

Replies: 1
Views: 249

PostForum: PageGate Support   Posted: Tue Nov 29, 2022 3:29 pm   Subject: One cellphone messages failing
If you would, please email us the logs from any day where he had a failed message and let us know the phone number being used; there are a few things I'd like to cross-reference in the logs.
  Topic: finding the capcodes assigned to groups
Tech Support

Replies: 10
Views: 637

PostForum: PageGate Support   Posted: Wed Nov 16, 2022 11:21 am   Subject: finding the capcodes assigned to groups
Ah, those group capcodes are controlled by the paging terminal itself and should be configurable there (with zBase if you're using a Zetron terminal, for example).
  Topic: finding the capcodes assigned to groups
Tech Support

Replies: 10
Views: 637

PostForum: PageGate Support   Posted: Mon Nov 14, 2022 5:06 pm   Subject: finding the capcodes assigned to groups
Ah, that's a slightly different prospect and I need a little more information about how you have everything configured.

Which interfaces are you currently using and do you give the recipients names or are the names the cap codes? Also, same question for group names.
  Topic: finding the capcodes assigned to groups
Tech Support

Replies: 10
Views: 637

PostForum: PageGate Support   Posted: Mon Nov 14, 2022 4:47 pm   Subject: finding the capcodes assigned to groups
Unfortunately, there isn't an explicit list of recipient IDs that a group references, only the names of the recipients and then the recipients contain the capcodes in their settings.

However, if you open PG Admin and go to Recipients - Any Recipient - Groups, it should display which groups that recipient is contained within and that should make it a little easier to determine which cap codes are a part of which groups.
  Topic: finding the capcodes assigned to groups
Tech Support

Replies: 10
Views: 637

PostForum: PageGate Support   Posted: Mon Nov 14, 2022 4:38 pm   Subject: finding the capcodes assigned to groups
Which version of PageGate are you using?
  Topic: Motorola Premier One CAD and SMTP Notifications
Tech Support

Replies: 3
Views: 477

PostForum: Integration Related Questions   Posted: Wed Nov 02, 2022 2:37 pm   Subject: Motorola Premier One CAD and SMTP Notifications
To do anything more complex than what StripNonPrintable does, you would need to use the PageGate Filter Pack. It is capable of doing all kinds of pattern matching, replacements, formatting, RegEx support, etc.

In order to use it you will need to be running PageGate version 10 and purchase the Filter Pack.
  Topic: Motorola Premier One CAD and SMTP Notifications
Tech Support

Replies: 3
Views: 477

PostForum: Integration Related Questions   Posted: Thu Oct 27, 2022 2:35 pm   Subject: Motorola Premier One CAD and SMTP Notifications
The subject delimiter variables you have specified are telling PageGate to look for a carriage return+line feed pair OR a carriage return OR a line feed and then treat everything before it as the subject parameter.

The number of characters the program searches for the subject delimiter(s) is controlled by the SubjectSearchLength value.

If you don't want PageGate to parse out subject parameters from the body of the message, I would recommend setting the following:
SubjectDelimiter = ~
SubjectSearchLength = 1
  Topic: .NET libraries for sending message on Zetron using TAP
Tech Support

Replies: 2
Views: 6471

PostForum: Integration Related Questions   Posted: Tue Sep 20, 2022 11:36 am   Subject: .NET libraries for sending message on Zetron using TAP
Are you using PageGate to try to message the Zetron terminal?
 
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