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  Topic: Unable to send email to address configured within Pagegate
Tech Support

Replies: 2
Views: 35

PostForum: PageGate Support   Posted: Wed May 23, 2018 9:23 am   Subject: Unable to send email to address configured within Pagegate
Hm... if you would, please send the c:\PageGateData\Logs\*.log files from your PageGate server with a reference to this forum thread in the subject of the message. I'd like to have a closer look at the specific rejections you're seeing as that may help explain why they're showing up.
  Topic: Your app and Solarwinds questions
Tech Support

Replies: 2
Views: 263

PostForum: General Questions and Announcements   Posted: Wed Apr 04, 2018 9:21 am   Subject: Your app and Solarwinds questions
Both NotePager Pro and PageGate can integrate with the Solarwinds Orion Platform to send alerts. There are, however, a few major differences between the two programs.

Primarily, NotePager Pro is a single PC application and cannot run as a Windows service, which makes the program logon dependent. Alternatively, PageGate was written with server functions in mind and can run as a Windows service, which means it isn't logon dependent.

If you integrate NotePager Pro with the Solarwinds platform, we recommend that you leave a user logged in to the desktop of the system running NotePager Pro. If a user is not logged in to the system, NotePager Pro may not be able to function appropriately and process the alerts from the Solarwinds platform. This is one of the major reasons we recommend integrating PageGate with the Solarwinds Orion platform rather than NotePager Pro.

Unlike NotePager Pro, PageGate can run as a Windows service, which means the program is not logon dependent. For example, you could reboot the system and not log in and PageGate will simply start its services in the background without a user logging in to the desktop.

Effectively, PageGate is a more stable solution for receiving alert notifications from the Solarwinds Orion Platform. PageGate also has quite a few features that NotePager Pro doesn’t.

NotePager Pro contains a single connection engine, which means the program can only establish one message delivery session at a time. PageGate has support for up to sixteen simultaneous delivery engines, allowing it a tremendous level of throughput for high volume messaging environments. While NotePager Pro has the ability to send SMS, email and pages, PageGate offers the additional functionality; like the ability to communicate with web APIs, XMPP chat servers and the ability to process reply SMS messages when using cellular hardware, just to name a few features.

Due to these reasons, we definitely recommend using PageGate over NotePager Pro f ...
  Topic: Linux Script for GetWeb
Tech Support

Replies: 0
Views: 228

PostForum: PageGate Support   Posted: Tue Apr 03, 2018 10:21 am   Subject: Linux Script for GetWeb
This is for use with GetWeb and requires the GetWeb interface be configured. Basic information and an overview of GetWeb can be found here:
https://www.notepage.net/videos/overview-of-pagegate-web-interface.htm

Configuration steps can be found in our video tutorial series here:
https://www.notepage.net/videos/how-to-configure-web-interface.htm

You can also find detailed information in the PageGate Admin - GetWeb section of our documentation:
https://www.notepage.net/manuals/pg/v8/server/html/index.html

The following Linux script can be used to make calls to GetWeb's CGI Executable.

#!/bin/bash
# set each part of the URL to send
UrlToCgi=$(printf "http://127.0.0.1/scripts/webgate.exe")
RecipientVar=$(printf "?USER=")
Recipient=$(printf "pageyou")
SenderVar=$(printf "&FRM=")
Sender=$(printf "fromme")
MessageVar=$(printf "&MSG=")
# set message to all the text sent on the command line
Message=$@
# url encode message text
Message=$(php -r "echo urlencode(\"$Message\");")
# build the request URL
FullUrl=$UrlToCgi$RecipientVar$Recipient$SenderVar$Sender$MessageVar$Message
# send the request
wget -O- "$FullUrl"

You'll want to update the UrlToCgi value to the URL to your hosted webgate.exe

Update the Recipient value to the name of the recipient or group you want the messages delivered to. This doesn't necessarily have to be a static value, it can be set to a variable value. However, the name variable you submit to the field must match the name of a recipient or group as it exists in the PageGate Admin.

Update the Sender variable with the desired sender's name.

Happy messaging!
  Topic: Powershell Script for GetWeb
Tech Support

Replies: 0
Views: 111

PostForum: PageGate Support   Posted: Tue Apr 03, 2018 10:20 am   Subject: Powershell Script for GetWeb
This is for use with GetWeb and requires the GetWeb interface be configured. Basic information and an overview of GetWeb can be found here:
https://www.notepage.net/videos/overview-of-pagegate-web-interface.htm

Configuration steps can be found in our video tutorial series here:
https://www.notepage.net/videos/how-to-configure-web-interface.htm

You can also find detailed information in the PageGate Admin - GetWeb section of our documentation:
https://www.notepage.net/manuals/pg/v8/server/html/index.html

The following Powershell script can be used to make calls to GetWeb's CGI Executable.
# set each part of the URL to send
$UrlToCgi="http://127.0.0.1/scripts/webgate.exe"
$RecipientVar="?USER="
$Recipient="pageyou"
$SenderVar="&FRM="
$Sender="fromme"
$MessageVar="&MSG="
# set message to all the text sent on the command line
$Message=$args
# url encode message text
[uri]::EscapeUriString($Message)
# build the request URL
$FullUrl=$UrlToCgi + $RecipientVar + $Recipient + $SenderVar + $Sender + $MessageVar + $Message
# send the request
Invoke-WebRequest -Uri $FullUrl

Notes:
This is only compatible with Powershell v3 or newer.

Some systems might not have script execute rights. A way to temporarily give the right is to run the following command in the current powershell session:
Set-ExecutionPolicy -Scope Process -ExecutionPolicy RemoteSigned


You'll want to update the UrlToCgi value to the URL to your hosted webgate.exe

Update the Recipient value to the name of the recipient or group you want the messages delivered to. This doesn't necessarily have to be a static value, it can be set to a variable value. However, the name variable you submit to the field must match the name of a recipient or group as it exists in the PageGate Admin.

Update the Sender variable with the desired sender's name.

Happy messaging!
  Topic: Powershell Script for GetWeb
Tech Support

Replies: 0
Views: 154

PostForum: Integration Related Questions   Posted: Tue Apr 03, 2018 10:19 am   Subject: Powershell Script for GetWeb
This is for use with GetWeb and requires the GetWeb interface be configured. Basic information and an overview of GetWeb can be found here:
https://www.notepage.net/videos/overview-of-pagegate-web-interface.htm

Configuration steps can be found in our video tutorial series here:
https://www.notepage.net/videos/how-to-configure-web-interface.htm

You can also find detailed information in the PageGate Admin - GetWeb section of our documentation:
https://www.notepage.net/manuals/pg/v8/server/html/index.html

The following Powershell script can be used to make calls to GetWeb's CGI Executable.
# set each part of the URL to send
$UrlToCgi="http://127.0.0.1/scripts/webgate.exe"
$RecipientVar="?USER="
$Recipient="pageyou"
$SenderVar="&FRM="
$Sender="fromme"
$MessageVar="&MSG="
# set message to all the text sent on the command line
$Message=$args
# url encode message text
[uri]::EscapeUriString($Message)
# build the request URL
$FullUrl=$UrlToCgi + $RecipientVar + $Recipient + $SenderVar + $Sender + $MessageVar + $Message
# send the request
Invoke-WebRequest -Uri $FullUrl

Notes:
This is only compatible with Powershell v3 or newer.

Some systems might not have script execute rights. A way to temporarily give the right is to run the following command in the current powershell session:
Set-ExecutionPolicy -Scope Process -ExecutionPolicy RemoteSigned


You'll want to update the UrlToCgi value to the URL to your hosted webgate.exe

Update the Recipient value to the name of the recipient or group you want the messages delivered to. This doesn't necessarily have to be a static value, it can be set to a variable value. However, the name variable you submit to the field must match the name of a recipient or group as it exists in the PageGate Admin.

Update the Sender variable with the desired sender's name.

Happy messaging!
  Topic: Linux Script for GetWeb
Tech Support

Replies: 0
Views: 124

PostForum: Integration Related Questions   Posted: Tue Apr 03, 2018 10:16 am   Subject: Linux Script for GetWeb
This is for use with GetWeb and requires the GetWeb interface be configured. Basic information and an overview of GetWeb can be found here:
https://www.notepage.net/videos/overview-of-pagegate-web-interface.htm

Configuration steps can be found in our video tutorial series here:
https://www.notepage.net/videos/how-to-configure-web-interface.htm

You can also find detailed information in the PageGate Admin - GetWeb section of our documentation:
https://www.notepage.net/manuals/pg/v8/server/html/index.html

The following Linux script can be used to make calls to GetWeb's CGI Executable.

#!/bin/bash
# set each part of the URL to send
UrlToCgi=$(printf "http://127.0.0.1/scripts/webgate.exe")
RecipientVar=$(printf "?USER=")
Recipient=$(printf "pageyou")
SenderVar=$(printf "&FRM=")
Sender=$(printf "fromme")
MessageVar=$(printf "&MSG=")
# set message to all the text sent on the command line
Message=$@
# url encode message text
Message=$(php -r "echo urlencode(\"$Message\");")
# build the request URL
FullUrl=$UrlToCgi$RecipientVar$Recipient$SenderVar$Sender$MessageVar$Message
# send the request
wget -O- "$FullUrl"

You'll want to update the UrlToCgi value to the URL to your hosted webgate.exe

Update the Recipient value to the name of the recipient or group you want the messages delivered to. This doesn't necessarily have to be a static value, it can be set to a variable value. However, the name variable you submit to the field must match the name of a recipient or group as it exists in the PageGate Admin.

Update the Sender variable with the desired sender's name.

Happy messaging!
  Topic: Verizon is retiring its CDMA network on 12/31/2019
Tech Support

Replies: 2
Views: 550

PostForum: General Questions and Announcements   Posted: Wed Mar 14, 2018 8:56 am   Subject: Verizon is retiring its CDMA network on 12/31/2019
I would imagine they would need to migrate to a 3G or 4G device.
  Topic: SMS to multiple mobiles
Tech Support

Replies: 4
Views: 430

PostForum: General Questions and Announcements   Posted: Tue Feb 06, 2018 9:01 am   Subject: SMS to multiple mobiles
You can purchase the new license by using our online order form (https://www.notepage.net/purchase.htm) or by calling our Sales department at 781-829-0500 xt 2 or by sending them an email to sales@notepage.com

Once you have the licensing taken care of, the steps to upgrade PageGate to version 8 can be found in our documentation here:
https://www.notepage.net/manuals/pg/v8/server/html/index.html

The section you'll be interested in is:
Installation - PageGate Server - Windows Vista, 7, 8, 10, Server 2008, Server 2012 and Server 2016 Instructions - Upgrading from Versions 5, 6 or 7 to 8
  Topic: SMS to multiple mobiles
Tech Support

Replies: 4
Views: 430

PostForum: General Questions and Announcements   Posted: Mon Feb 05, 2018 9:07 am   Subject: SMS to multiple mobiles
There isn't really a way to tie a single recipient to multiple cell phone numbers, pagers or email addresses but you can add each device/address as a recipient and then add all of those recipients as a member of a group.

For example, we could have three recipients called badgur_email, badgur_cell and badgur_pager which we could then add as a member of the badgur group. Any time we message the badgur 'group', all three of your devices would be messaged.
  Topic: Importing Recipients and Groups in to PageGate version 8
Tech Support

Replies: 2
Views: 312

PostForum: PageGate Support   Posted: Mon Jan 29, 2018 5:30 pm   Subject: Importing Recipients and Groups in to PageGate version 8
You can also import members in to a group:

1) Open PG Admin.

2) Go to Database - Tools - Import - Group Members.

3) Select your import file.

Like the other imports, this will need to be a CSV file formatted as follows:

"800","GroupName","RecipientName"

For example, this would import the recipient 'ems100' in to the group '100':
"800","100","ems100"
  Topic: Importing Recipients and Groups in to PageGate version 8
Tech Support

Replies: 2
Views: 312

PostForum: PageGate Support   Posted: Mon Jan 29, 2018 5:24 pm   Subject: Importing Recipients and Groups in to PageGate version 8
To import recipients and groups in to PageGate, you'll want to:

1) Open PG Admin.

2) Go to Database - Tools - Import - Recipients and Groups.

3) Select your import file.

The import file will need to be in a comma separated values format and each line represents a recipient or group to be imported, depending on which specific field values are set.

Each line will need to have every field value set but, thankfully, many of the values can be left at their default values. Some of these values are determined by your license (whether you're license for an interface or not) and other values are determined by the method of delivery for the recipient.

Listed out, each value will need to be in the following order:

dbversion, User, full_name, id, carrier, forward, maxchars, multi_page, ad_hoc, ascii_service, mail_service, web_service, gui_service, serial_service, tap_service, reliapage_index, Group, display_group, template, custom, Text1, Text2, Text3, Text4, Text5, Text6, Text7, Text8, Text9, Text10, image1, image2, image3, image4, image5, group_list, on_call, EmailTo, email_only, GLFullNames, failover, extra1, extra2, extra3, extra4, hold, hold_start, hold_stop, creator, priority

In practice, this is an example line to add a group:
"800","group_name","GroupDisplayName","","","","1024",#FALSE#,#FALSE#,#TRUE#,#FALSE#,#TRUE#,#TRUE#,#FALSE#,#FALSE#,"0",#TRUE#,#FALSE#,"",#FALSE#,"","","","","","","","","","","","","","","",#FALSE#,#FALSE#,"",#FALSE#,#FALSE#,"","","","","",#FALSE#,"10:00:00 PM","8:00:00 AM","","100"

and this is an example line to add a recipient :
"800","recipient_name","RecipientDisplayName","ID/PIN/PHONENUMBER","Carrier","","160",#FALSE#,#FALSE#,#TRUE#,#FALSE#,#TRUE#,#TRUE#,#FALSE#,#FALSE#,"0",#FALSE#,#FALSE#,"",#FALSE#,"","","","","","","","","","","","","","","",#FALSE#,#FALSE#,"EmailAddress",#FALSE#,#FALSE#,"","","","","",#FALSE#,"10:00:00 PM","8:00:00 AM","","100"

The second field is the recipient or group name and cannot con ...
  Topic: Guidance for SNMP Trap Alerts
Tech Support

Replies: 3
Views: 307

PostForum: PageGate Support   Posted: Tue Jan 23, 2018 1:40 pm   Subject: Guidance for SNMP Trap Alerts
Also, just to note it, you can copy the sendpage32.exe anywhere you like and create an Advanced Polling rule to monitor that location in GetAscii.

To do so, find sendpage32.exe in the PageGate program directory or the GetAscii polling directory and copy it to the new location. If that's on a separate system, share the folder on that server with whatever permissions are appropriate to grant read/write/modify access to the PageGate server.

Then, open PG Admin and go to Interfaces - GetAscii - Settings - Advanced Polling - Files and add a new entry with the following:
Recipient: *
From: Leave Blank
File(s): *.asc
Path: The path you copied sendpage32.exe to, whether local or UNC to a network share
File Type: Standard

Click Apply, then click Apply again and that configures GetAscii to monitor the new location in addition to the base polling directory.

Also, if GetAscii will be reading information from a network resource, you will need to assign a service account to the PageGate GetAscii service to grant it permission to access it.
  Topic: Guidance for SNMP Trap Alerts
Tech Support

Replies: 3
Views: 307

PostForum: PageGate Support   Posted: Tue Jan 23, 2018 1:26 pm   Subject: Guidance for SNMP Trap Alerts
PageGate supports either option. There is a command line executable with associated syntax and PageGate can also be configured to function as an SMTP relay.

PageGate's command line executable is sendpage32.exe and resides within the base GetASCII polling directory. To determine that location, open PG Admin and go to Interfaces - GetAscii - Settings.

The syntax is as follows:
<location>\sendpage32.exe <recipient> <sender> <message>

For example, let's say we have sendpage32.exe in c:\PageGateData\Orion\ and that we want to send a message to a group named it_alerts from the sender TrapViewer that should say this is a test. You would use this command line:

c:\PageGateData\Orion\sendpage32.exe it_alerts TrapViewer This is a test

Alternatively, you can use PageGate's GetMail interface to configure PageGate's mail server functions to host a sub-domain off of the existing email domain. For example, let's say your domain is something.com; you could create pg.something.com or alerts.something.com or messaging.something.com and redirect its MX record to the PageGate server. At that point, every recipient and group becomes a valid email address on the new sub-domain.

For example, let's say we have a group of recipients called it_alerts. We could send an email to it_alerts@yoursubdomain.yourdomain.etc and PageGate would send that to the members of the it_alerts, whether they were cell phones, pagers, executing a powershell script, updating social media, etc.
  Topic: SMS Sending Error
Tech Support

Replies: 6
Views: 676

PostForum: PageGate Support   Posted: Wed Jan 17, 2018 2:39 pm   Subject: SMS Sending Error
Thank you for continuing to update us as you learn more. This is invaluable information and we appreciate it.
  Topic: PageGate v.5 Tap settings
Tech Support

Replies: 1
Views: 306

PostForum: PageGate Support   Posted: Thu Dec 21, 2017 9:07 am   Subject: PageGate v.5 Tap settings
Certainly, you can find those steps here:
https://www.notepage.net/waveware-paging-systems/how-to-integrate.htm
 
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