Search found 34 matches

I do not see a rejection in the log. The rejection that I've been informed of is in our mail server. It fails at midnight, then is successful about an hour later (the retry interval in the mail server, apparently.)

5.0.0.92

5.0.0.92

Understanding that PageGate does maintenance at midnight during which everything pauses, is there a way to get around the mail interface pausing if a message is also sent at midnight? For example, we have a server that sends a heartbeat message at midnight exactly. According to the mail server logs the first message (at midnight) is rejected by PageGate. Any work-arounds?

Alright, given the options, we're going to go with B (just doing the compact & repair) and see if that works. We're not willing to throw away our records unless it's the only way to fix the problem.

If that's the case - we end up going with option A - is there a way to save a seperate copy of the database for reporting only? Would we need to purchase another copy of PageGate to run that?

Thanks

Thank you. One last question, just for clarification...I'm to delete the contents (i.e. all of the records) of the messages table? If so, what effects does that have on reporting, if any?

Thanks again

Thanks for the info. We plan on doing this during our maintenance window tomorrow night. Is there a specific version of Access that I need to use?

No, but I have it on my system.

It's showing up in the Scheduler. The complete error message is: PG_Monitor:PGSched Program Halted. Database error: 3167 Record is deleted.

We're getting multiple (daily) error messages "3167 Record is Deleted" from PageGate. I have rebuilt the database several times, and have restarted the server. We're running the latest version of PageGate. Any thoughts on what is causing the issue?

Tagging on to this, is it possible to set up PageGate in a cluster? We use PageGate as a critical system here for messaging, and are looking at ways of making it more fault-tolerant than we currently have it set up. Has anyone done this (clustering?)

Is there a way, other than opening the text file, to view archived reports in Admin? Sorry if this question has been asked before, but I couldn't find it in the forums.

Thanks

We recently installed a GSM modem. While messages are being sent we do occaisonally get a 3219 error. The message goes on to be sent out, but the errors set off our notification system (NotePager pro) and are something of an issue. Does anyone know why we would be seeing random errors?

11/23/2009 4:16:00 PM Log ping...
11/23/2009 4:25:13 PM ========================================
11/23/2009 4:25:13 PM Start connection to carrier: ATT_SMS
11/23/2009 4:25:13 PM Connect using GSM protocol
11/23/2009 4:25:13 PM Setting communication parameters (9600,n,8,1)
11/23/2009 4:25:13 PM Program Halted. Database error: 3219 Invalid operation. in Procedure: SendGSM
11/23/2009 4:25:13 PM Module Stopped
11/23/2009 4:25:22 PM Module Started
11/23/2009 4:25:24 PM Time synchronized with scheduler
11/23/2009 4:25:24 PM ========================================
11/23/2009 4:25:24 PM Start connection to carrier: ATT_SMS
11/23/2009 4:25:24 PM Connect using GSM protocol
11/23/2009 4:25:24 PM Setting communication parameters (9600,n,8,1)
11/23/2009 4:25:24 PM ----------------------------------------
11/23/2009 4:25:24 PM Working on message to: att from:
11/23/2009 4:25:24 PM Formatting message
11/23/2009 4:25:24 PM Message contained in a single packet
11/23/2009 4:25:24 PM Sending packet
11/23/2009 4:25:25 PM Sent:AT+CMGS="5173166698"<CR>
11/23/2009 4:25:26 PM Received:<CR><LF>>
11/23/2009 4:25:27 PM Sent:test<SUB>
11/23/2009 4:25:29 PM Received:<CR><LF>+CMGS: 26<CR><LF><CR><LF>OK<CR><LF>
11/23/2009 4:25:29 PM Packet sent successfully
11/23/2009 4:25:29 PM SUCCESSFUL Stn:11 To:5173166698 Msg:test
11/23/2009 4:41:00 PM Log ping...

Aaron,

We would also be interested in purchasing a cellular modem for use in our PageGate installation. I can be reached at 517-364-0999.

Thanks,
Tim

That fixed it, thanks!

I am in the process of rolling out our new V5 system and am encountering intermittent issues with the SNPP-in funtionality. At various times, without warning the SNPP service will stop on the server. I cannot find a pattern so far, but the log is attached. I am also concerned that the log states "Running as an evaluation version", as we did buy the full license for PageGate and all optional modules.

7/2/2008 3:13:05 PM < New SNPP Connection Requested
7/2/2008 3:13:05 PM > 220 PageGate SNPP Server Ready
7/2/2008 3:13:05 PM < PAGE 5173600895
7/2/2008 3:13:05 PM > 250 Pager ID 5173600895 Accepted
7/2/2008 3:13:05 PM < MESS Tele-Tracking XT Notification Services test message
7/2/2008 3:13:05 PM > 250 Message Text Accepted
7/2/2008 3:13:05 PM < SEND
7/2/2008 3:13:05 PM > 250 Message Accepted
7/2/2008 3:13:05 PM Message Accepted: 5173600895 : Tele-Tracking XT Notification Services test message
7/2/2008 3:13:05 PM < QUIT
7/2/2008 3:13:05 PM > 221 PageGate SNPP Server Disconnected
7/2/2008 3:13:05 PM < SNPP Connection Disconnected
7/3/2008 10:03:46 AM SNPP Server stopped
7/3/2008 10:03:47 AM SNPP Server started
7/3/2008 10:03:47 AM SNPP Server settings read from D:\Program Files\PageGate\SNPP.ini
7/3/2008 10:03:47 AM Port = 444
7/3/2008 10:03:47 AM MaxMsgLength = 230
7/3/2008 10:03:47 AM Output Folder = d:\Program Files\PGASCII\
7/3/2008 10:03:47 AM Log Folder = d:\Program Files\PageGate\
7/3/2008 10:03:47 AM MaxLogLength = 100000
7/3/2008 10:03:47 AM Detailed Logging = True
7/3/2008 10:03:47 AM Silent Rejections = False
7/3/2008 10:03:47 AM Running as an evaluation version

I hope to use the SNPP-in functionality from various network applications, so it would be helpful to know that I've set it up correctly and it's ready to go.

Thanks

Author	Message
Topic: GetMail Interface Not Sending Pages at Midnight
TJG476 Replies: 5 Views: 15090	Forum: PageGate Support Posted: Tue Jul 05, 2011 9:40 am Subject: GetMail Interface Not Sending Pages at Midnight
TJG476 Replies: 5 Views: 15090	I do not see a rejection in the log. The rejection that I've been informed of is in our mail server. It fails at midnight, then is successful about an hour later (the retry interval in the mail server, apparently.)
Topic: GetMail Interface Not Sending Pages at Midnight
TJG476 Replies: 5 Views: 15090	Forum: PageGate Support Posted: Tue Jul 05, 2011 9:02 am Subject: GetMail Interface Not Sending Pages at Midnight
TJG476 Replies: 5 Views: 15090	5.0.0.92
Topic: GetMail Interface Not Sending Pages at Midnight
TJG476 Replies: 5 Views: 15090	Forum: PageGate Support Posted: Tue Jul 05, 2011 8:51 am Subject: GetMail Interface Not Sending Pages at Midnight
TJG476 Replies: 5 Views: 15090	Understanding that PageGate does maintenance at midnight during which everything pauses, is there a way to get around the mail interface pausing if a message is also sent at midnight? For example, we have a server that sends a heartbeat message at midnight exactly. According to the mail server logs the first message (at midnight) is rejected by PageGate. Any work-arounds?
Topic: 3167 Record is Deleted Errors
TJG476 Replies: 11 Views: 26845	Forum: PageGate Support Posted: Tue Jan 25, 2011 8:12 am Subject: 3167 Record is Deleted Errors
TJG476 Replies: 11 Views: 26845	Alright, given the options, we're going to go with B (just doing the compact & repair) and see if that works. We're not willing to throw away our records unless it's the only way to fix the problem. If that's the case - we end up going with option A - is there a way to save a seperate copy of the database for reporting only? Would we need to purchase another copy of PageGate to run that? Thanks
Topic: 3167 Record is Deleted Errors
TJG476 Replies: 11 Views: 26845	Forum: PageGate Support Posted: Mon Jan 24, 2011 4:29 pm Subject: 3167 Record is Deleted Errors
TJG476 Replies: 11 Views: 26845	Thank you. One last question, just for clarification...I'm to delete the contents (i.e. all of the records) of the messages table? If so, what effects does that have on reporting, if any? Thanks again
Topic: 3167 Record is Deleted Errors
TJG476 Replies: 11 Views: 26845	Forum: PageGate Support Posted: Mon Jan 24, 2011 4:20 pm Subject: 3167 Record is Deleted Errors
TJG476 Replies: 11 Views: 26845	Thanks for the info. We plan on doing this during our maintenance window tomorrow night. Is there a specific version of Access that I need to use?
Topic: 3167 Record is Deleted Errors
TJG476 Replies: 11 Views: 26845	Forum: PageGate Support Posted: Tue Jan 04, 2011 1:54 pm Subject: 3167 Record is Deleted Errors
TJG476 Replies: 11 Views: 26845	No, but I have it on my system.
Topic: 3167 Record is Deleted Errors
TJG476 Replies: 11 Views: 26845	Forum: PageGate Support Posted: Tue Jan 04, 2011 1:09 pm Subject: 3167 Record is Deleted Errors
TJG476 Replies: 11 Views: 26845	It's showing up in the Scheduler. The complete error message is: PG_Monitor:PGSched Program Halted. Database error: 3167 Record is deleted.
Topic: 3167 Record is Deleted Errors
TJG476 Replies: 11 Views: 26845	Forum: PageGate Support Posted: Tue Jan 04, 2011 12:35 pm Subject: 3167 Record is Deleted Errors
TJG476 Replies: 11 Views: 26845	We're getting multiple (daily) error messages "3167 Record is Deleted" from PageGate. I have rebuilt the database several times, and have restarted the server. We're running the latest version of PageGate. Any thoughts on what is causing the issue?
Topic: PageGate 64-bit Support
TJG476 Replies: 3 Views: 12847	Forum: PageGate Support Posted: Mon Oct 04, 2010 10:04 am Subject: 64-bit Support / Clustering
TJG476 Replies: 3 Views: 12847	Tagging on to this, is it possible to set up PageGate in a cluster? We use PageGate as a critical system here for messaging, and are looking at ways of making it more fault-tolerant than we currently have it set up. Has anyone done this (clustering?)
Topic: Viewing PageGate Archived Logs
TJG476 Replies: 1 Views: 8182	Forum: PageGate Support Posted: Tue Mar 09, 2010 1:04 pm Subject: Viewing PageGate Archived Logs
TJG476 Replies: 1 Views: 8182	Is there a way, other than opening the text file, to view archived reports in Admin? Sorry if this question has been asked before, but I couldn't find it in the forums. Thanks
Topic: 3219 Invalid Operation. in Procedure: SendGSM
TJG476 Replies: 1 Views: 8360	Forum: PageGate Support Posted: Tue Nov 24, 2009 9:10 am Subject: 3219 Invalid Operation. in Procedure: SendGSM
TJG476 Replies: 1 Views: 8360	We recently installed a GSM modem. While messages are being sent we do occaisonally get a 3219 error. The message goes on to be sent out, but the errors set off our notification system (NotePager pro) and are something of an issue. Does anyone know why we would be seeing random errors? 11/23/2009 4:16:00 PM Log ping... 11/23/2009 4:25:13 PM ======================================== 11/23/2009 4:25:13 PM Start connection to carrier: ATT_SMS 11/23/2009 4:25:13 PM Connect using GSM protocol 11/23/2009 4:25:13 PM Setting communication parameters (9600,n,8,1) 11/23/2009 4:25:13 PM Program Halted. Database error: 3219 Invalid operation. in Procedure: SendGSM 11/23/2009 4:25:13 PM Module Stopped 11/23/2009 4:25:22 PM Module Started 11/23/2009 4:25:24 PM Time synchronized with scheduler 11/23/2009 4:25:24 PM ======================================== 11/23/2009 4:25:24 PM Start connection to carrier: ATT_SMS 11/23/2009 4:25:24 PM Connect using GSM protocol 11/23/2009 4:25:24 PM Setting communication parameters (9600,n,8,1) 11/23/2009 4:25:24 PM ---------------------------------------- 11/23/2009 4:25:24 PM Working on message to: att from: 11/23/2009 4:25:24 PM Formatting message 11/23/2009 4:25:24 PM Message contained in a single packet 11/23/2009 4:25:24 PM Sending packet 11/23/2009 4:25:25 PM Sent:AT+CMGS="5173166698"<CR> 11/23/2009 4:25:26 PM Received:<CR><LF>> 11/23/2009 4:25:27 PM Sent:test<SUB> 11/23/2009 4:25:29 PM Received:<CR><LF>+CMGS: 26<CR><LF><CR><LF>OK<CR><LF> 11/23/2009 4:25:29 PM Packet sent successfully 11/23/2009 4:25:29 PM SUCCESSFUL Stn:11 To:5173166698 Msg:test 11/23/2009 4:41:00 PM Log ping...
Topic: Cellular modem and GSM-AT protocol
TJG476 Replies: 6 Views: 20702	Forum: PageGate Support Posted: Thu Jun 18, 2009 12:47 pm Subject: Cellular modem and GSM-AT protocol
TJG476 Replies: 6 Views: 20702	Aaron, We would also be interested in purchasing a cellular modem for use in our PageGate installation. I can be reached at 517-364-0999. Thanks, Tim
Topic: PageGate V5 SNPP Issues
TJG476 Replies: 2 Views: 11377	Forum: PageGate Support Posted: Thu Jul 03, 2008 9:38 am Subject: PageGate V5 SNPP Issues
TJG476 Replies: 2 Views: 11377	That fixed it, thanks!
Topic: PageGate V5 SNPP Issues
TJG476 Replies: 2 Views: 11377	Forum: PageGate Support Posted: Thu Jul 03, 2008 9:32 am Subject: PageGate V5 SNPP Issues
TJG476 Replies: 2 Views: 11377	I am in the process of rolling out our new V5 system and am encountering intermittent issues with the SNPP-in funtionality. At various times, without warning the SNPP service will stop on the server. I cannot find a pattern so far, but the log is attached. I am also concerned that the log states "Running as an evaluation version", as we did buy the full license for PageGate and all optional modules. 7/2/2008 3:13:05 PM < New SNPP Connection Requested 7/2/2008 3:13:05 PM > 220 PageGate SNPP Server Ready 7/2/2008 3:13:05 PM < PAGE 5173600895 7/2/2008 3:13:05 PM > 250 Pager ID 5173600895 Accepted 7/2/2008 3:13:05 PM < MESS Tele-Tracking XT Notification Services test message 7/2/2008 3:13:05 PM > 250 Message Text Accepted 7/2/2008 3:13:05 PM < SEND 7/2/2008 3:13:05 PM > 250 Message Accepted 7/2/2008 3:13:05 PM Message Accepted: 5173600895 : Tele-Tracking XT Notification Services test message 7/2/2008 3:13:05 PM < QUIT 7/2/2008 3:13:05 PM > 221 PageGate SNPP Server Disconnected 7/2/2008 3:13:05 PM < SNPP Connection Disconnected 7/3/2008 10:03:46 AM SNPP Server stopped 7/3/2008 10:03:47 AM SNPP Server started 7/3/2008 10:03:47 AM SNPP Server settings read from D:\Program Files\PageGate\SNPP.ini 7/3/2008 10:03:47 AM Port = 444 7/3/2008 10:03:47 AM MaxMsgLength = 230 7/3/2008 10:03:47 AM Output Folder = d:\Program Files\PGASCII\ 7/3/2008 10:03:47 AM Log Folder = d:\Program Files\PageGate\ 7/3/2008 10:03:47 AM MaxLogLength = 100000 7/3/2008 10:03:47 AM Detailed Logging = True 7/3/2008 10:03:47 AM Silent Rejections = False 7/3/2008 10:03:47 AM Running as an evaluation version I hope to use the SNPP-in functionality from various network applications, so it would be helpful to know that I've set it up correctly and it's ready to go. Thanks