Search found 4 matches

Found the issue - RTFM!

ID/SIM was not added correctly to recipient set-up

Okay so it looks like I've found where the problem lies;

28/03/2011 22:06:46 Sent:AT+CMGS=""<CR>
28/03/2011 22:06:49 Received:<CR><LF>>
28/03/2011 22:06:49 Sent:nasstar:This is a test message<SUB>

During the AT+CMGS+"" line this should contain the recipient SMS number but it appers to be missing.

I can replicate this manually on terminal connection to the modem - when the command is entered as AT+CMGS="<recipient#" it sends the SMS

Any ideas why pagegate is not injecting the number in the correct location?

Hi Aaron,

Thanks for the suggestion - gave it a try however still receiving the CMS ERROR: 500.

========================================
28/03/2011 22:06:16 Start connection to carrier: VodafoneUK
28/03/2011 22:06:16 Connect using GSM protocol
28/03/2011 22:06:18 Setting communication parameters (9600,n,8,1)
28/03/2011 22:06:19 Attempting to reset modem
28/03/2011 22:06:33 Sent:AT<CR>
28/03/2011 22:06:34 Received:<CR><LF>OK<CR><LF>
28/03/2011 22:06:37 Modem reset
28/03/2011 22:06:37 Sent:AT+CMGF=1<CR>
28/03/2011 22:06:39 Received:<CR><LF>OK<CR><LF>
28/03/2011 22:06:39 Text delivery mode entered
28/03/2011 22:06:42 ----------------------------------------
28/03/2011 22:06:42 Working on message to: 078xxxxxxxx from: xxx
28/03/2011 22:06:44 Formatting message
28/03/2011 22:06:44 Message contained in a single packet
28/03/2011 22:06:46 Sending packet
28/03/2011 22:06:46 Sent:AT+CMGS=""<CR>
28/03/2011 22:06:49 Received:<CR><LF>>
28/03/2011 22:06:49 Sent:nasstar:This is a test message<SUB>
28/03/2011 22:07:22 Received:<CR><LF>nasstar:This is a test message<CR><LF>+CMS ERROR: 500<CR><LF>
28/03/2011 22:07:22 Error sending packet
28/03/2011 22:07:24 Attempting to hang up modem
28/03/2011 22:07:31 Sent:AT<CR>
28/03/2011 22:07:34 Received:<CR><LF>OK<CR><LF>
28/03/2011 22:07:34 Modem hung up
28/03/2011 22:07:37 Carrier retry limit reached. Marking pending messages as bad
28/03/2011 22:07:39 FAILED Stn:10 To:078xxxxxxxx Frm: xxx Msg:This is a test message

Hi All,

Has anyone had any sucess or can offer any suggestions with the following issue;

We are using a Huawei E220 USB Modem (on vodafone UK network) and setting up Pagegate to use GSM-AT

The Modem appears to initialize but when sending a test message using the GUI client we receive the following error in the logs
Received:<CR><LF>999<CR><LF>+CMS ERROR: 500<CR><LF>

an extract from the log can be seen below (we have removed the SMS recipient number);

28/03/2011 16:31:46 Start connection to carrier: VodafoneUK
28/03/2011 16:31:46 Connect using GSM protocol
28/03/2011 16:31:48 Setting communication parameters (1200,n,8,1)
28/03/2011 16:31:48 Attempting to reset modem
28/03/2011 16:32:03 Sent:AT<CR>
28/03/2011 16:32:04 Received:<CR><LF>OK<CR><LF>
28/03/2011 16:32:06 Modem reset
28/03/2011 16:32:06 Attempting to send dialer init string
28/03/2011 16:32:09 Sent:AT&FQ0V1X4&D2<CR>
28/03/2011 16:32:09 Received:<CR><LF>OK<CR><LF>
28/03/2011 16:32:12 Dialer init string sent
28/03/2011 16:32:12 Attempting to send carrier init string
28/03/2011 16:32:14 Sent:AT&FQ0V1X4&D2<CR>
28/03/2011 16:32:15 Received:<CR><LF>OK<CR><LF>
28/03/2011 16:32:18 Carrier init string sent
28/03/2011 16:32:18 Sent:AT+CMGF=1<CR>
28/03/2011 16:32:21 Received:<CR><LF>OK<CR><LF>
28/03/2011 16:32:21 Text delivery mode entered
28/03/2011 16:32:23 ----------------------------------------
28/03/2011 16:32:23 Working on message to: 4478xxxxxxxx from: xxxx
28/03/2011 16:32:25 Formatting message
28/03/2011 16:32:25 Message contained in a single packet
28/03/2011 16:32:28 Sending packet
28/03/2011 16:32:28 Sent:AT+CMGS=""<CR>
28/03/2011 16:32:31 Received:<CR><LF>>
28/03/2011 16:32:31 Sent:999<SUB>
28/03/2011 16:33:03 Received:<CR><LF> ...

Author	Message
Topic: CMS Error: 500
SJ1402 Replies: 4 Views: 13083	Forum: PageGate Support Posted: Mon Mar 28, 2011 5:16 pm Subject: CMS Error: 500
SJ1402 Replies: 4 Views: 13083	Found the issue - RTFM! ID/SIM was not added correctly to recipient set-up
Topic: CMS Error: 500
SJ1402 Replies: 4 Views: 13083	Forum: PageGate Support Posted: Mon Mar 28, 2011 4:45 pm Subject: CMS Error: 500
SJ1402 Replies: 4 Views: 13083	Okay so it looks like I've found where the problem lies; 28/03/2011 22:06:46 Sent:AT+CMGS=""<CR> 28/03/2011 22:06:49 Received:<CR><LF>> 28/03/2011 22:06:49 Sent:nasstar:This is a test message<SUB> During the AT+CMGS+"" line this should contain the recipient SMS number but it appers to be missing. I can replicate this manually on terminal connection to the modem - when the command is entered as AT+CMGS="<recipient#" it sends the SMS Any ideas why pagegate is not injecting the number in the correct location?
Topic: CMS Error: 500
SJ1402 Replies: 4 Views: 13083	Forum: PageGate Support Posted: Mon Mar 28, 2011 4:06 pm Subject: CMS Error: 500
SJ1402 Replies: 4 Views: 13083	Hi Aaron, Thanks for the suggestion - gave it a try however still receiving the CMS ERROR: 500. ======================================== 28/03/2011 22:06:16 Start connection to carrier: VodafoneUK 28/03/2011 22:06:16 Connect using GSM protocol 28/03/2011 22:06:18 Setting communication parameters (9600,n,8,1) 28/03/2011 22:06:19 Attempting to reset modem 28/03/2011 22:06:33 Sent:AT<CR> 28/03/2011 22:06:34 Received:<CR><LF>OK<CR><LF> 28/03/2011 22:06:37 Modem reset 28/03/2011 22:06:37 Sent:AT+CMGF=1<CR> 28/03/2011 22:06:39 Received:<CR><LF>OK<CR><LF> 28/03/2011 22:06:39 Text delivery mode entered 28/03/2011 22:06:42 ---------------------------------------- 28/03/2011 22:06:42 Working on message to: 078xxxxxxxx from: xxx 28/03/2011 22:06:44 Formatting message 28/03/2011 22:06:44 Message contained in a single packet 28/03/2011 22:06:46 Sending packet 28/03/2011 22:06:46 Sent:AT+CMGS=""<CR> 28/03/2011 22:06:49 Received:<CR><LF>> 28/03/2011 22:06:49 Sent:nasstar:This is a test message<SUB> 28/03/2011 22:07:22 Received:<CR><LF>nasstar:This is a test message<CR><LF>+CMS ERROR: 500<CR><LF> 28/03/2011 22:07:22 Error sending packet 28/03/2011 22:07:24 Attempting to hang up modem 28/03/2011 22:07:31 Sent:AT<CR> 28/03/2011 22:07:34 Received:<CR><LF>OK<CR><LF> 28/03/2011 22:07:34 Modem hung up 28/03/2011 22:07:37 Carrier retry limit reached. Marking pending messages as bad 28/03/2011 22:07:39 FAILED Stn:10 To:078xxxxxxxx Frm: xxx Msg:This is a test message
Topic: CMS Error: 500
SJ1402 Replies: 4 Views: 13083	Forum: PageGate Support Posted: Mon Mar 28, 2011 10:56 am Subject: CMS Error: 500
SJ1402 Replies: 4 Views: 13083	Hi All, Has anyone had any sucess or can offer any suggestions with the following issue; We are using a Huawei E220 USB Modem (on vodafone UK network) and setting up Pagegate to use GSM-AT The Modem appears to initialize but when sending a test message using the GUI client we receive the following error in the logs Received:<CR><LF>999<CR><LF>+CMS ERROR: 500<CR><LF> an extract from the log can be seen below (we have removed the SMS recipient number); 28/03/2011 16:31:46 Start connection to carrier: VodafoneUK 28/03/2011 16:31:46 Connect using GSM protocol 28/03/2011 16:31:48 Setting communication parameters (1200,n,8,1) 28/03/2011 16:31:48 Attempting to reset modem 28/03/2011 16:32:03 Sent:AT<CR> 28/03/2011 16:32:04 Received:<CR><LF>OK<CR><LF> 28/03/2011 16:32:06 Modem reset 28/03/2011 16:32:06 Attempting to send dialer init string 28/03/2011 16:32:09 Sent:AT&FQ0V1X4&D2<CR> 28/03/2011 16:32:09 Received:<CR><LF>OK<CR><LF> 28/03/2011 16:32:12 Dialer init string sent 28/03/2011 16:32:12 Attempting to send carrier init string 28/03/2011 16:32:14 Sent:AT&FQ0V1X4&D2<CR> 28/03/2011 16:32:15 Received:<CR><LF>OK<CR><LF> 28/03/2011 16:32:18 Carrier init string sent 28/03/2011 16:32:18 Sent:AT+CMGF=1<CR> 28/03/2011 16:32:21 Received:<CR><LF>OK<CR><LF> 28/03/2011 16:32:21 Text delivery mode entered 28/03/2011 16:32:23 ---------------------------------------- 28/03/2011 16:32:23 Working on message to: 4478xxxxxxxx from: xxxx 28/03/2011 16:32:25 Formatting message 28/03/2011 16:32:25 Message contained in a single packet 28/03/2011 16:32:28 Sending packet 28/03/2011 16:32:28 Sent:AT+CMGS=""<CR> 28/03/2011 16:32:31 Received:<CR><LF>> 28/03/2011 16:32:31 Sent:999<SUB> 28/03/2011 16:33:03 Received:<CR><LF> ...