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  Topic: PageGate Monitor not broadcasting to outside IP's
Robert D. Young

Replies: 4
Views: 12237

PostForum: PageGate Support   Posted: Wed Oct 03, 2012 8:16 am   Subject: PageGate Monitor not broadcasting to outside IP's
Sorry I thought I replyed to to post with answers last night.
I resolved issue late yesterday, problem turned out to be I was not truely updating settings.
The key was when I changed to port 80 it did not work but local 127.0.0.1 continued to work with wrong port address in it.

Apparently even though I was logged on to an account on paging server with full admin authority, it was making changes as if I were logged in to a PageGate Remote Admin.

When I logged into Actual System Administrator account settings in that PageGate Admin were differant. I added correct settings there and everything started to work.

Thanks for your help!
  Topic: PageGate Monitor not broadcasting to outside IP's
Robert D. Young

Replies: 4
Views: 12237

PostForum: PageGate Support   Posted: Tue Oct 02, 2012 2:59 pm   Subject: PageGate Monitor not broadcasting to outside IP's
Mswinsck.ocx file version 6.0.89.88

Switching to port 80 made no differance. I switched Admin and monitor on 10.3.0.62 to port 80. 1 thing strange with this test, IP 127.0.0.1 continued to work with Admin set to 80 and local monitor set to 517. I would think local would stop working if set to monitor wrong port.

Monitor was working until we reloaded Windows on PageGate server, this is why I suspect PageGate server. No changes have been made to network during time it went from working to not working
  Topic: PageGate Monitor not broadcasting to outside IP's
Robert D. Young

Replies: 4
Views: 12237

PostForum: PageGate Support   Posted: Tue Oct 02, 2012 2:00 pm   Subject: PageGate Monitor not broadcasting to outside IP's
We had PageGate Monitor working on 3 additional machines besides local machine. Due to Windows licencing issue we had to change from Server 2008 R2 SBS to a regular Windows Server 2008 R2 64 bit.
After wiping drive and doing clean install now PageGate Monitor works only on 127.0.0.1 none of additional addresses.
I spoke with customer support and went through all the things they can think of.

I think issue must be in some uninstalled or misconfigured function of windows but have run out of ideas.

What windows components must be there and configured to allow PageGate to broadcast monitor information?
 
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