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  Topic: Cellphone text messages
Qtech Admin

Replies: 4
Views: 1092

PostForum: PageGate Support   Posted: Thu Apr 13, 2017 3:07 pm   Subject: Cellphone text messages
I would like to say thank you for the information regarding Verizon. We went back to the rep and they were able to add the modem number to our existing business plan that has unlimited texting. I did a couple of test texts using a terminal session and it shows up just fine. Had you not pointed me in the correct direction we would have been going about this all wrong. Thank you we truly appreciate your expertise.
  Topic: Cellphone text messages
Qtech Admin

Replies: 4
Views: 1092

PostForum: PageGate Support   Posted: Tue Apr 11, 2017 3:55 pm   Subject: Cellphone text messages
We bought a MultiTech modem because of all of the recommendations that was provided that it is the best to work with PageGate. My issue is with Verizon. When trying to get a plan, because I'm using a modem Verizon initially set up a data only plan. If I understand all the info from the Pagegate support pages, the modem will be sending normal SMS text messages, which then would not require data so to speak. However, they really don't have any text plans for this purpose. I was wondering if you might know what others may have used.
  Topic: Cellphone text messages
Qtech Admin

Replies: 4
Views: 1092

PostForum: PageGate Support   Posted: Tue Apr 11, 2017 1:04 pm   Subject: Cellphone text messages
We will be upgrading our Version 4 Pagegate server to Version 7. In that process we purchased a GSM Modem because we want to be notified by text instead of email. In working with my Cellphone provider, I received a SIM for the modem, however, we can't seem to find a plan that fits. The M2M package is data which is reasonable, however they don't seem to have a "Text" plan other than a per text charge. This would be very cost prohibitive for our use. On the other hand if I added a phone to my plan, I could get unlimited texts. We are considering trying to add a phone to send out the text messages. I know that to do that the phone needs to be able to respond to AT commands. Don't have a clue what type of cellphone might work. Then since cellphones connect via USB, how would you get that to connect to the serial port? Any guidance, suggestions would be great.
  Topic: On-Call Scheduling
Qtech Admin

Replies: 2
Views: 771

PostForum: PageGate Support   Posted: Mon Apr 10, 2017 12:19 pm   Subject: On-Call Scheduling
Thank you very much. It did not dawn on me to create separate recipients. Now it makes sense.
  Topic: On-Call Scheduling
Qtech Admin

Replies: 2
Views: 771

PostForum: PageGate Support   Posted: Mon Apr 10, 2017 12:10 pm   Subject: On-Call Scheduling
With regard to the on-call feature, is there a way to have more than one schedule and have a recipient belong to more than one carrier for the purposes of on-call scheduling? In that during normal business hours the recipient will receive notifications via email messages. During after hours and weekends they will receive notifications via text messages. I've read the manual and looked at some of the videos. Still kind of unsure how to set up properly. Any tidbits of information would be great.
 
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