Search found 9 matches

Mystery solved:

As of July 24, 2011 Alltel has turned off their TAP paging. Everyone needs to be switched to snpp to use paging to Alltel phones.

snpp.alltelwireless.com
port 444

That's what I have. Just the cell# of the recipient. No dashes or spaces 10 digits.

I am using 10 digit ID/PIN. They have not changed. It was working with these previously. Now it is rejecting all IDs and all carriers. All of the carriers are dialing 800 or 866 numbers. From what I understand if using toll free numbers the area code must be included with the ID/PIN. Is this correct?

8/2/2011 2:41:19 PM ========================================
8/2/2011 2:41:19 PM Start connection to carrier: VERIZON
8/2/2011 2:41:19 PM Connect using TAP protocol
8/2/2011 2:41:19 PM Setting communication parameters
8/2/2011 2:41:19 PM Attempting to reset modem
8/2/2011 2:41:22 PM Modem reset
8/2/2011 2:41:22 PM Attempting to send dialer init string
8/2/2011 2:41:24 PM Dialer init string sent
8/2/2011 2:41:24 PM Dialing carrier
8/2/2011 2:41:32 PM Waiting for connection
8/2/2011 2:41:36 PM Connected to carrier
8/2/2011 2:41:36 PM Waiting for protocol initialization
8/2/2011 2:41:42 PM TAP protocol detected
8/2/2011 2:41:44 PM Automatic TAP mode accepted
8/2/2011 2:41:44 PM ----------------------------------------
8/2/2011 2:41:44 PM Working on message to: xxxxxx from: Cad: 2011-0000000000
8/2/2011 2:41:44 PM Formatting message
8/2/2011 2:41:44 PM Message contained in single packet
8/2/2011 2:41:44 PM Message contained in single block
8/2/2011 2:41:44 PM Sending block
8/2/2011 2:41:45 PM Bad ID or message content. Message aborted
8/2/2011 2:41:45 PM Permanent failure. Message will not be retried
8/2/2011 2:41:45 PM FAILED Stn:1 To:xxxxxx Frm:Cad: 2011-0000000000 File:14410525.590 Msg:xxxxxxxxxx xxxxxx xxxxxx xxx
TEST PAGE PLS ADVISE IF RECEIV
ED

8/2/2011 2:41:46 PM Attempting to hang up modem
8/2/2011 2:41:49 PM Modem hung up
8/2/2011 2:55:24 PM ========================================
8/2/2011 2:55:24 PM Start connection to carrier: ALTEL
8/2/2011 2:55:24 PM Connect using TAP protocol
8/2/2011 2:55:24 PM Setting communication parameters
8/2/2011 2:55:25 PM Attempting to reset modem
8/2/2011 2:55:28 PM Modem reset
8/2/2011 2:55:28 PM Attempting to send dialer init string
8/2/2011 2:55:29 PM Dialer init string sent
8/2/2011 2:55:29 PM Dialing carrier
8/2/2011 2:55:38 PM Waiting for connection
8/2/2011 2:55:46 PM Connected to carrier
8/2/2011 2:55:46 PM Waiting for protocol initializat ...

I have not been able to determine the problem with paging. The error I'm getting is Failed - Bad ID or message content. This, from my understanding is usually because the ID/PIN for the recipient is incorrect. I am receiving this on all carriers and all recipients. This has been set up for many years. There have been no changes to the carrier numbers or the recipients' settings. This is version 4.0.0.5.

I see the connection to the carrier but then I get this error. I am able to dial out with this modem using hyperterminal so I know the phone line and modem are good.

Below is a copy and paste of the last two successful messages sent from Global logging. Everything since has returned the error.

7/24/2011 4:02:13 PM PGSched Message scheduled. Recipient: xxxxxx from: Cad: 2011-0000000000
7/24/2011 4:02:44 PM PGDial1 SUCCESSFUL Stn:1 To:xxxxxx Frm:Cad: 2011-0000000000 File:16020387.460 Msg:xxxxxxxxxxxxxxxxxxxxxxxxxx
CALL xxxx AT HOME xxxxxxx

7/24/2011 6:29:31 PM PGSched Message scheduled. Recipient: xxxxxxx from: Cad: 2011-0000000000
7/24/2011 6:30:02 PM PGDial1 SUCCESSFUL Stn:1 To:xxxxxxx Frm:Cad: 2011-0000000000 File:18293404.462 Msg:xxxxxxxxxxxxxxxxxxxxxxxxxx
CALL xxxx xxxxxxx

7/25/2011 Unable to synchronize time with scheduler. Using local time.
7/25/2011 12:00:05 AM Modules paused
7/25/2011 12:00:05 AM Running cleanup routine
7/25/2011 12:00:19 AM Module resumed
7/25/2011 12:00:22 AM Time synchronized with scheduler
7/25/2011 8:51:04 AM PGSched Message scheduled. Recipient: xxxxxxxx from: Return Phone: xxxxxxxxxx
7/25/2011 8:56:52 AM PGDial1 FAILED Stn:1 To:xxxxxxx Frm:Return Phone: xxxxxxxxxx File:08505554.464 Msg:Cad: 2011-0000000000
xxxxxxxxx xxxxxx xxxx
xxx xxxx xxxxxx xx xxxxx
xx xxx xx xxxxxxxxxx xx xxx

7/25/2011 11:20:04 AM PGSched Message scheduled. Recipient: xxxxxxxxx from: Return Phone: xxxxxxxxxx
7/25/2011 11:20:36 AM PGDial1 FAILED Stn:1 To:xxxxxxxx Frm:Return Phone: xxxxxxxxxx File:11195572 ...

This corrected the problem. I made a copy of Pagegate.mdb and installed version 5.0.0.94 over the existing version. Thanks for the info.

here is what I see on the details tab

File description PageGate Service
Type Application
File version 5.0.0.6
Product name PageGate
Product version 5.000.0006
Copyright Copyright 1997-2007 NotePage, Inc.
size 204 KB
Date modified 1/5/2007 12:30 PM
Language English (United States)
Original filename PageGate.exe

The OS is Windows Server 2008. Where do I find the build for PageGate? Under Registration Information I see only version 5.0, a serial number, and license 5000.

I am running PageGate version 5.0.7 Everynight at midnight the cleanup routine start and I get "unable to synchronize time with scheduler. Using local time." When this happens PageGate has to be manually restart for it to send pages again.

I have seen earlier posts about this problem but have no resolution. Please help.

Author	Message
Topic: Getting Bad ID or message content on all carriers & reci
PGUser Replies: 9 Views: 21307	Forum: PageGate Support Posted: Wed Aug 03, 2011 3:24 pm Subject: Getting Bad ID or message content on all carriers & reci
PGUser Replies: 9 Views: 21307	Mystery solved: As of July 24, 2011 Alltel has turned off their TAP paging. Everyone needs to be switched to snpp to use paging to Alltel phones. snpp.alltelwireless.com port 444
Topic: Getting Bad ID or message content on all carriers & reci
PGUser Replies: 9 Views: 21307	Forum: PageGate Support Posted: Wed Aug 03, 2011 10:19 am Subject: Getting Bad ID or message content on all carriers & reci
PGUser Replies: 9 Views: 21307	That's what I have. Just the cell# of the recipient. No dashes or spaces 10 digits.
Topic: Getting Bad ID or message content on all carriers & reci
PGUser Replies: 9 Views: 21307	Forum: PageGate Support Posted: Wed Aug 03, 2011 10:09 am Subject: Getting Bad ID or message content on all carriers & reci
PGUser Replies: 9 Views: 21307	I am using 10 digit ID/PIN. They have not changed. It was working with these previously. Now it is rejecting all IDs and all carriers. All of the carriers are dialing 800 or 866 numbers. From what I understand if using toll free numbers the area code must be included with the ID/PIN. Is this correct?
Topic: Getting Bad ID or message content on all carriers & reci
PGUser Replies: 9 Views: 21307	Forum: PageGate Support Posted: Wed Aug 03, 2011 9:49 am Subject: Getting Bad ID or message content on all carriers & reci
PGUser Replies: 9 Views: 21307	8/2/2011 2:41:19 PM ======================================== 8/2/2011 2:41:19 PM Start connection to carrier: VERIZON 8/2/2011 2:41:19 PM Connect using TAP protocol 8/2/2011 2:41:19 PM Setting communication parameters 8/2/2011 2:41:19 PM Attempting to reset modem 8/2/2011 2:41:22 PM Modem reset 8/2/2011 2:41:22 PM Attempting to send dialer init string 8/2/2011 2:41:24 PM Dialer init string sent 8/2/2011 2:41:24 PM Dialing carrier 8/2/2011 2:41:32 PM Waiting for connection 8/2/2011 2:41:36 PM Connected to carrier 8/2/2011 2:41:36 PM Waiting for protocol initialization 8/2/2011 2:41:42 PM TAP protocol detected 8/2/2011 2:41:44 PM Automatic TAP mode accepted 8/2/2011 2:41:44 PM ---------------------------------------- 8/2/2011 2:41:44 PM Working on message to: xxxxxx from: Cad: 2011-0000000000 8/2/2011 2:41:44 PM Formatting message 8/2/2011 2:41:44 PM Message contained in single packet 8/2/2011 2:41:44 PM Message contained in single block 8/2/2011 2:41:44 PM Sending block 8/2/2011 2:41:45 PM Bad ID or message content. Message aborted 8/2/2011 2:41:45 PM Permanent failure. Message will not be retried 8/2/2011 2:41:45 PM FAILED Stn:1 To:xxxxxx Frm:Cad: 2011-0000000000 File:14410525.590 Msg:xxxxxxxxxx xxxxxx xxxxxx xxx TEST PAGE PLS ADVISE IF RECEIV ED 8/2/2011 2:41:46 PM Attempting to hang up modem 8/2/2011 2:41:49 PM Modem hung up 8/2/2011 2:55:24 PM ======================================== 8/2/2011 2:55:24 PM Start connection to carrier: ALTEL 8/2/2011 2:55:24 PM Connect using TAP protocol 8/2/2011 2:55:24 PM Setting communication parameters 8/2/2011 2:55:25 PM Attempting to reset modem 8/2/2011 2:55:28 PM Modem reset 8/2/2011 2:55:28 PM Attempting to send dialer init string 8/2/2011 2:55:29 PM Dialer init string sent 8/2/2011 2:55:29 PM Dialing carrier 8/2/2011 2:55:38 PM Waiting for connection 8/2/2011 2:55:46 PM Connected to carrier 8/2/2011 2:55:46 PM Waiting for protocol initializat ...
Topic: Getting Bad ID or message content on all carriers & reci
PGUser Replies: 9 Views: 21307	Forum: PageGate Support Posted: Tue Aug 02, 2011 4:27 pm Subject: Getting Bad ID or message content on all carriers & reci
PGUser Replies: 9 Views: 21307	I have not been able to determine the problem with paging. The error I'm getting is Failed - Bad ID or message content. This, from my understanding is usually because the ID/PIN for the recipient is incorrect. I am receiving this on all carriers and all recipients. This has been set up for many years. There have been no changes to the carrier numbers or the recipients' settings. This is version 4.0.0.5. I see the connection to the carrier but then I get this error. I am able to dial out with this modem using hyperterminal so I know the phone line and modem are good. Below is a copy and paste of the last two successful messages sent from Global logging. Everything since has returned the error. 7/24/2011 4:02:13 PM PGSched Message scheduled. Recipient: xxxxxx from: Cad: 2011-0000000000 7/24/2011 4:02:44 PM PGDial1 SUCCESSFUL Stn:1 To:xxxxxx Frm:Cad: 2011-0000000000 File:16020387.460 Msg:xxxxxxxxxxxxxxxxxxxxxxxxxx CALL xxxx AT HOME xxxxxxx 7/24/2011 6:29:31 PM PGSched Message scheduled. Recipient: xxxxxxx from: Cad: 2011-0000000000 7/24/2011 6:30:02 PM PGDial1 SUCCESSFUL Stn:1 To:xxxxxxx Frm:Cad: 2011-0000000000 File:18293404.462 Msg:xxxxxxxxxxxxxxxxxxxxxxxxxx CALL xxxx xxxxxxx 7/25/2011 Unable to synchronize time with scheduler. Using local time. 7/25/2011 12:00:05 AM Modules paused 7/25/2011 12:00:05 AM Running cleanup routine 7/25/2011 12:00:19 AM Module resumed 7/25/2011 12:00:22 AM Time synchronized with scheduler 7/25/2011 8:51:04 AM PGSched Message scheduled. Recipient: xxxxxxxx from: Return Phone: xxxxxxxxxx 7/25/2011 8:56:52 AM PGDial1 FAILED Stn:1 To:xxxxxxx Frm:Return Phone: xxxxxxxxxx File:08505554.464 Msg:Cad: 2011-0000000000 xxxxxxxxx xxxxxx xxxx xxx xxxx xxxxxx xx xxxxx xx xxx xx xxxxxxxxxx xx xxx 7/25/2011 11:20:04 AM PGSched Message scheduled. Recipient: xxxxxxxxx from: Return Phone: xxxxxxxxxx 7/25/2011 11:20:36 AM PGDial1 FAILED Stn:1 To:xxxxxxxx Frm:Return Phone: xxxxxxxxxx File:11195572 ...
Topic: PG stops every night at midnight
PGUser Replies: 7 Views: 17756	Forum: PageGate Support Posted: Mon Jun 27, 2011 9:06 am Subject: PG stops every night at midnight
PGUser Replies: 7 Views: 17756	This corrected the problem. I made a copy of Pagegate.mdb and installed version 5.0.0.94 over the existing version. Thanks for the info.
Topic: PG stops every night at midnight
PGUser Replies: 7 Views: 17756	Forum: PageGate Support Posted: Thu Jun 16, 2011 10:57 am Subject: PG stops every night at midnight
PGUser Replies: 7 Views: 17756	here is what I see on the details tab File description PageGate Service Type Application File version 5.0.0.6 Product name PageGate Product version 5.000.0006 Copyright Copyright 1997-2007 NotePage, Inc. size 204 KB Date modified 1/5/2007 12:30 PM Language English (United States) Original filename PageGate.exe
Topic: PG stops every night at midnight
PGUser Replies: 7 Views: 17756	Forum: PageGate Support Posted: Thu Jun 16, 2011 10:02 am Subject: PG stops every night at midnight
PGUser Replies: 7 Views: 17756	The OS is Windows Server 2008. Where do I find the build for PageGate? Under Registration Information I see only version 5.0, a serial number, and license 5000.
Topic: PG stops every night at midnight
PGUser Replies: 7 Views: 17756	Forum: PageGate Support Posted: Thu Jun 16, 2011 9:18 am Subject: PG stops every night at midnight
PGUser Replies: 7 Views: 17756	I am running PageGate version 5.0.7 Everynight at midnight the cleanup routine start and I get "unable to synchronize time with scheduler. Using local time." When this happens PageGate has to be manually restart for it to send pages again. I have seen earlier posts about this problem but have no resolution. Please help.