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NotePage, Inc. Forum Index
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  Topic: finding the capcodes assigned to groups
OzCom

Replies: 10
Views: 637

PostForum: PageGate Support   Posted: Mon Nov 28, 2022 8:23 am   Subject: finding the capcodes assigned to groups
Any update?
  Topic: finding the capcodes assigned to groups
OzCom

Replies: 10
Views: 637

PostForum: PageGate Support   Posted: Wed Nov 16, 2022 10:29 am   Subject: finding the capcodes assigned to groups
The "Group CapCode" concept actually resides in the Paging Terminal. That CapCode has an "ID" (which was initially typically a unique DID or individual phone number associated with that CapCpde). In this way, a system or person could send a message to that ID and the paging Terminal would broadcast over the radio transmitter. ALL pagers/devices that had that common CapCode "burned" into memory would receive, decode, and display the message.

All PageGate does is send a message to a recipient ID via carrier or carriers. Group messaging in PageGate simply sends a copy of that message to every individual recipient who is a "member" of that group. They do not all need to use the same carrier.

In a typical Public Safety solution - a group message (such as "All Hands Working Fire") can go to Pagers, cell phones, automated response systems (like Active911 or IAMResponding), e-mail addresses, even fax machines.

Does this help clarify?
  Topic: Sprint / T-Mobile merger
OzCom

Replies: 22
Views: 68303

PostForum: NotePager Pro Support   Posted: Fri May 13, 2022 9:06 am   Subject: Sprint / T-Mobile merger
I have one in stock
  Topic: Sprint / T-Mobile merger
OzCom

Replies: 22
Views: 68303

PostForum: NotePager Pro Support   Posted: Thu May 12, 2022 3:43 pm   Subject: Sprint / T-Mobile merger
It will work - but the RS-232 Serial is preferred to avoid the known Windows USB-COM port issues present in all Windows versions.
  Topic: Verizon messages not getting received
OzCom

Replies: 4
Views: 6936

PostForum: PageGate Support   Posted: Thu Jun 10, 2021 11:49 am   Subject: Verizon messages not getting received
If they are marked as SUCCESSFUL in PageGate - that means that the Verizon Wireless EMAG system accepted responsibility for delivery. You should log into your management portal on the EMAG system and see what happened to the message. A very common cause of a failure from the EMAG out is because the recipient cell number has NOT been added to the list of potential recipients in the EMAG database. You also need to ensure that cross carrier delivery is activated by the Verizon Wireless system
  Topic: Messages to Microsoft Fax Server Stopped working
OzCom

Replies: 2
Views: 13340

PostForum: PageGate Support   Posted: Fri Apr 09, 2021 4:52 pm   Subject: Messages to Microsoft Fax Server Stopped working
It appears that PageGate connector cannot actually see the fax server over the network
  Topic: Omit Pages
OzCom

Replies: 5
Views: 15236

PostForum: General Questions and Announcements   Posted: Fri Jan 08, 2021 4:18 pm   Subject: Omit Pages
https://www.notepage.net/manuals/pg/v8/server/html/filter-script-2.htm
  Topic: Omit Pages
OzCom

Replies: 5
Views: 15236

PostForum: General Questions and Announcements   Posted: Fri Jan 08, 2021 3:00 pm   Subject: Omit Pages
OK - your Central Square CAD (formerly HTE/TriTech/Sunguard) is writing a file for each message to be "paged". Your PageGate's getASCII module is watching that file location and picking up every message created for processing.

You can configure the optional FilterPack module to dynamically modify the contents of that message (example - when it sees the word CANCEL in a specific spot, then change the destination to an archive file and NOT transmit to other recipients)

Unless, of course, I misunderstood your request. If you are asking for a message that is already in the OUTBOUND message queue to be DELETED from the ist if a CANCEL message comes through - that is a but more difficult since PageGate processes them so fast. It is likely the message is already gone and delivered before the CANCEL order is sent from CAD
  Topic: Omit Pages
OzCom

Replies: 5
Views: 15236

PostForum: General Questions and Announcements   Posted: Fri Jan 08, 2021 12:52 pm   Subject: Omit Pages
Yes it is possible depending on the interfaces you have licensed. What method is your CAD using to "push" messages into PageGate (TAP, SNPP, ASCII, Direct Database Integration, SMTP, etc)?
  Topic: Message can send but not receive
OzCom

Replies: 2
Views: 13173

PostForum: PageGate Support   Posted: Wed Jan 06, 2021 9:03 am   Subject: Message can send but not receive
What method of reception are you attempting (getASCII, getMAIL, getTAP, getSERIAL, SNPP)? Each of these are optional module licenses
  Topic: Fatal database error: 3050
OzCom

Replies: 1
Views: 11376

PostForum: PageGate Support   Posted: Wed Nov 25, 2020 11:05 am   Subject: Fatal database error: 3050
Typically a network permission issue - make sure the user has full access across the network to the pagegatedata\database location
  Topic: Export Ver7 and import to Ver8
OzCom

Replies: 3
Views: 15634

PostForum: PageGate Support   Posted: Fri Jun 05, 2020 9:35 am   Subject: Export Ver7 and import to Ver8
I know Support already handled this for you - but - if you are upgrading from v7 to v8, there is a utility built into the installation routine that performs the recipient/carrier/group modifications necessary between versions. This eliminates the need to export from v7 then import to v8
  Topic: Sprint SNPP Failing
OzCom

Replies: 3
Views: 15217

PostForum: PageGate Support   Posted: Wed Mar 18, 2020 6:43 pm   Subject: Sprint SNPP Failing
Is this a new recipient or one that has been working all along?
  Topic: COM port TAP connection not working
OzCom

Replies: 2
Views: 14242

PostForum: PageGate Support   Posted: Wed Feb 05, 2020 9:42 am   Subject: COM port TAP connection not working
Additionally - for a direct RS-232 connection to the paging terminal - you will need a NULL modem cable or adaptor
  Topic: unable to sent email to sms
OzCom

Replies: 1
Views: 13298

PostForum: General Questions and Announcements   Posted: Sat Dec 28, 2019 9:10 am   Subject: unable to sent email to sms
It appears that starhub-enterprisemessaging.com is not a valid domain
 
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