NotePage, Inc. Forum Index

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NotePage, Inc. Forum Index
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  Topic: Southern Software integration
OzCom

Replies: 7
Views: 3033

PostForum: General Questions and Announcements   Posted: Mon Aug 14, 2017 9:41 am   Subject: Southern Software integration
Since you're upgrading - make sure to go to v8 - there are changes from 7 to 8 that Southern will have to address as well
  Topic: Pagegate over virtual com port VMware
OzCom

Replies: 6
Views: 748

PostForum: PageGate Support   Posted: Thu Jun 29, 2017 6:59 pm   Subject: Pagegate over virtual com port VMware
If you are connecting directly to a paging terminal - you DO need DIRECT CONNECT but you also need to make sure the cable connection is a NULL MODEM cable. Your paging terminal also needs to be configured for inbound direct connect on that port - otherwise it will be waiting for a ring from a POTS line
  Topic: Pagegate over virtual com port VMware
OzCom

Replies: 6
Views: 748

PostForum: PageGate Support   Posted: Thu Jun 29, 2017 6:01 pm   Subject: Pagegate over virtual com port VMware
Take PageGate out of the equation. Can you access that COM port with a terminal emulator, such as PuTTY? If not - then the issue is the MS Windows to COM port driver or configuration. PuTTY is my preferred tool - available at www.PuTTY.org

Also - UNCHECK "Direct Connect" - that setting is when a direct serial connection to a paging terminal is in use - eliminating the modem
  Topic: multiple carriers
OzCom

Replies: 5
Views: 3229

PostForum: PageGate Support   Posted: Thu May 18, 2017 7:49 am   Subject: multiple carriers
It is still the best way - primarily because the "ID" format is unique for each carrier. Example: Verizon's SMTP gateway is looking for "10digit#@vtext.com" but a Cell modem based SMS is only looking for the 10 digit number. For paging companies, many of them are only looking for the last 7 digits of the pager when the message is sent via TAP but want 10 digits when SNPP or WCTP is used
  Topic: Cellphone text messages
OzCom

Replies: 4
Views: 1093

PostForum: PageGate Support   Posted: Tue Apr 11, 2017 4:34 pm   Subject: Cellphone text messages
If you are a Public Safety Agency (Fire/Police/EMS/911 center), Verizon Wireless has a TEXT ONLY plan available in most markets around the country. If you do not qualify, then get the LOWEST available voice plan and add the unlimited text messaging option. You do NOT WANT A DATA PLAN - SMS traffic is not seen as "data" by the cellular carriers. The most common problem I see is a wireless rep hears the word "modem" and automatically assumes data.
  Topic: Cellphone text messages
OzCom

Replies: 4
Views: 1093

PostForum: PageGate Support   Posted: Tue Apr 11, 2017 1:29 pm   Subject: Cellphone text messages
Hello,

Your request is a very common one and we have assisted with hundreds of implementations around the world using PageGate with Serial or USB modems (both GSM and CDMA) - primarily in Public Safety (Fire/Police/EMS) dispatch agencies. We have tried numerous makes and models of devices but recommend MultiTech based on reliability. Please feel free to contact us off the list and we can discuss your needs. As a development partner with NotePage, Inc as well as our relationship with MultiTech, we can assist with the software upgrade as well as modem supply and implementation all under one invoice if needed.
  Topic: Add group name to message
OzCom

Replies: 6
Views: 1351

PostForum: PageGate Support   Posted: Thu Mar 23, 2017 11:40 am   Subject: Add group name to message
Remember that the new template will not take effect until PageGate is stopped and re-started. PageGate Server reads template info on startup
  Topic: PageGate and Verizon's EMAG
OzCom

Replies: 6
Views: 1604

PostForum: PageGate Support   Posted: Fri Mar 17, 2017 7:57 am   Subject: PageGate and Verizon's EMAG
When using SNPP with the VZW EMAG - remember to set the message limit to "1" - the EMAG will only allow 1 message per connection. Our public safety clients using the VZW EMAG have multiple connectors licensed to increase throughput.
  Topic: How do I Search for a number in Recipients
OzCom

Replies: 20
Views: 3255

PostForum: PageGate Support   Posted: Tue Mar 14, 2017 4:26 pm   Subject: How do I Search for a number in Recipients
DO you have an "Ad Hoc" recipient?
  Topic: Send Orion Solarwinds SMS alert to Mobile Phone
OzCom

Replies: 8
Views: 1770

PostForum: NotePager Pro Support   Posted: Sun Mar 05, 2017 9:03 am   Subject: Send Orion Solarwinds SMS alert to Mobile Phone
http://www.notepage.net/videos/pagegate-smtp-carrier-setup.htm

http://www.notepage.net/videos/pagegate-snpp-carrier-setup.htm

http://www.notepage.net/videos/orion-integration.htm
  Topic: Monitoring AT+CSQ from Solarwinds
OzCom

Replies: 13
Views: 3781

PostForum: PageGate Support   Posted: Thu Sep 15, 2016 10:38 am   Subject: Monitoring AT+CSQ from Solarwinds
If you use the GSMReply feature - the connector will poll the modem every 60 seconds. As long as "AT+CSQ" is in the INIT string, it will log the signal strength. This option also gives you the ability to REMOVE received messages so the modem does not suffer from memory overload and lockup due to too many unread messages
  Topic: Monitoring AT+CSQ from Solarwinds
OzCom

Replies: 13
Views: 3781

PostForum: PageGate Support   Posted: Thu Sep 15, 2016 10:37 am   Subject: Monitoring AT+CSQ from Solarwinds
If you use the GSMReply feature - the connector will poll the modem every 60 seconds. As long as "AT+CSQ" is in the INIT string, it will log the signal strength
  Topic: Ho to keep someone from overwritting preset message
OzCom

Replies: 2
Views: 1315

PostForum: PageGate Support   Posted: Mon Aug 22, 2016 1:08 pm   Subject: Ho to keep someone from overwritting preset message
Message Template
  Topic: Pagegate v7 to Zetron 2100 TAP - Pages work but no ACK
OzCom

Replies: 5
Views: 2220

PostForum: PageGate Support   Posted: Tue Aug 02, 2016 11:26 am   Subject: Pagegate v7 to Zetron 2100 TAP - Pages work but no ACK
We need a "Like" button for this forum! :-)
  Topic: Pagegate v7 to Zetron 2100 TAP - Pages work but no ACK
OzCom

Replies: 5
Views: 2220

PostForum: PageGate Support   Posted: Tue Aug 02, 2016 9:40 am   Subject: Pagegate v7 to Zetron 2100 TAP - Pages work but no ACK
300 baud? Try it at 1200 or 2400
 
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