Search found 12 matches

We have one connector license at this time, but are you suggesting I utilize multiple connectors at once to send this kind of Traffic load?

I currently have several large distribution groups which have been created sending to over 100 recipients. When these messages are sent there is an extreme delay in PageGate's ability to process all these email notifications.

What if anything, can be done to improve the amount of time PageGate takes to process a send message request?

All messages are being generated through the GUI and all recipients and senders are set to 6000.

So they are all Mail messages going accross our own internal email servers. We are configured to send up to 6000 characters and there is no limitations on our email environment for character counts.

We are attempting to send of a message in excess of 2000 characters. The GUI accepts to total characters, but the messages being recieved by the end users are only 1922 characters.

Any thoughts why pagegate is cutting off the messages?

Never mind i figured it out ....

Have to make sure Send Subject is checked....Thanks :D

I have a single user which when they recieve the message from Pagegate, they are actually showing the subject in the body of the email which present a major issue for him.

Now i attempted to send an email to him and me at the same time, I get the message correctly and he does not.

What could possibly be the issue?

Excellent suggestion, our messages are now going out. Thanks!

When trying to send messages outside of our company, pagegate is erroring on all external messages. here is a copy of the failure message and attempts from our connector ...

========================================
5/4/2010 11:11:25 AM Start connection to carrier: ###Email
5/4/2010 11:11:25 AM Sending via SMTP
5/4/2010 11:11:25 AM ----------------------------------------
5/4/2010 11:11:25 AM Working on message to: nicktest from: ##.TelAlert@###.com
5/4/2010 11:11:25 AM Formatting message
5/4/2010 11:11:25 AM Message contained in single packet
5/4/2010 11:11:25 AM Looking up mailserver for gmail.com
5/4/2010 11:11:25 AM Trying host: gmail-smtp-in.l.google.com
5/4/2010 11:11:41 AM Trying host: alt1.gmail-smtp-in.l.google.com
5/4/2010 11:11:56 AM Trying host: alt2.gmail-smtp-in.l.google.com
5/4/2010 11:12:13 AM Trying host: alt3.gmail-smtp-in.l.google.com
5/4/2010 11:12:28 AM Trying host: alt4.gmail-smtp-in.l.google.com
5/4/2010 11:12:43 AM Message not accepted
5/4/2010 11:12:43 AM Failed Attempt Stn:10 To:nicktest Frm:##.TelAlert@###.com Msg:##TelAlert:<13><10>Escalate: (Brief description of outage) Incident# Tech Ops 312-######<13><10>
5/4/2010 11:13:19 AM ========================================
5/4/2010 11:13:19 AM Start connection to carrier: ##Email
5/4/2010 11:13:19 AM Sending via SMTP
5/4/2010 11:13:19 AM ----------------------------------------
5/4/2010 11:13:19 AM Working on message to: nicktest from: ##.TelAlert@###.com
5/4/2010 11:13:19 AM Formatting message
5/4/2010 11:13:19 AM Message contained in single packet
5/4/2010 11:13:19 AM Looking up mailserver for gmail.com
5/4/2010 11:13:19 AM Trying host: gmail-smtp-in.l.google.com
5/4/2010 11:13:34 AM Trying host: alt1.gmail-smtp-in.l.google.com
5/4/2010 11:13:49 AM Trying host: alt2.gmail-smtp-in.l.google.com
5/4/2010 11:14:04 AM Trying host: alt3.gmail-smtp-in.l.google.com
5/4/2010 11:14:19 AM Trying host: alt4.gmail-smtp-i ...

I just did it and it is working well, Thanks!!

No, We want all users to have a send reciept from our sorce, but we do not want the sorce in the body of the message.

I need some help determining how and why our current configuration for Pagegate is automatically attaching a sorce email address to the body of the message.

ie.

]***.TelAlert@***.com:Tech Bridge Start Page
Bridge#: 1-877-***-****ID ####
Incident: ###
Type: ???
App or infra: ???
Status:[/i]

Of course i took out the email address and the company name for obvious reasons, but the "***.TelAlert@***.com:" was not entered manually it shows up automatically.

Author	Message
Topic: Improved message send times
NicholasAkai Replies: 4 Views: 12308	Forum: PageGate Support Posted: Thu Sep 16, 2010 3:35 pm Subject: Improved message send times
NicholasAkai Replies: 4 Views: 12308	We have one connector license at this time, but are you suggesting I utilize multiple connectors at once to send this kind of Traffic load?
Topic: Improved message send times
NicholasAkai Replies: 4 Views: 12308	Forum: PageGate Support Posted: Thu Sep 16, 2010 2:26 pm Subject: Improved message send times
NicholasAkai Replies: 4 Views: 12308	I currently have several large distribution groups which have been created sending to over 100 recipients. When these messages are sent there is an extreme delay in PageGate's ability to process all these email notifications. What if anything, can be done to improve the amount of time PageGate takes to process a send message request?
Topic: Message Length - set to 6000
NicholasAkai Replies: 4 Views: 14177	Forum: PageGate Support Posted: Thu Jun 17, 2010 3:26 pm Subject: Message Length - set to 6000
NicholasAkai Replies: 4 Views: 14177	All messages are being generated through the GUI and all recipients and senders are set to 6000.
Topic: Message Length - set to 6000
NicholasAkai Replies: 4 Views: 14177	Forum: PageGate Support Posted: Thu Jun 17, 2010 12:44 pm Subject: Message Length - set to 6000
NicholasAkai Replies: 4 Views: 14177	So they are all Mail messages going accross our own internal email servers. We are configured to send up to 6000 characters and there is no limitations on our email environment for character counts.
Topic: Message Length - set to 6000
NicholasAkai Replies: 4 Views: 14177	Forum: PageGate Support Posted: Thu Jun 17, 2010 10:05 am Subject: Message Length - set to 6000
NicholasAkai Replies: 4 Views: 14177	We are attempting to send of a message in excess of 2000 characters. The GUI accepts to total characters, but the messages being recieved by the end users are only 1922 characters. Any thoughts why pagegate is cutting off the messages?
Topic: User recieving subject in body of email
NicholasAkai Replies: 1 Views: 8087	Forum: PageGate Support Posted: Tue May 11, 2010 2:53 pm Subject: User recieving subject in body of email
NicholasAkai Replies: 1 Views: 8087	Never mind i figured it out .... Have to make sure Send Subject is checked....Thanks :D
Topic: User recieving subject in body of email
NicholasAkai Replies: 1 Views: 8087	Forum: PageGate Support Posted: Tue May 11, 2010 2:49 pm Subject: User recieving subject in body of email
NicholasAkai Replies: 1 Views: 8087	I have a single user which when they recieve the message from Pagegate, they are actually showing the subject in the body of the email which present a major issue for him. Now i attempted to send an email to him and me at the same time, I get the message correctly and he does not. What could possibly be the issue?
Topic: Pagegate not sending messages to outside address
NicholasAkai Replies: 2 Views: 11263	Forum: PageGate Support Posted: Tue May 04, 2010 1:55 pm Subject: Pagegate not sending messages to outside address
NicholasAkai Replies: 2 Views: 11263	Excellent suggestion, our messages are now going out. Thanks!
Topic: Pagegate not sending messages to outside address
NicholasAkai Replies: 2 Views: 11263	Forum: PageGate Support Posted: Tue May 04, 2010 11:34 am Subject: Pagegate not sending messages to outside address
NicholasAkai Replies: 2 Views: 11263	When trying to send messages outside of our company, pagegate is erroring on all external messages. here is a copy of the failure message and attempts from our connector ... ======================================== 5/4/2010 11:11:25 AM Start connection to carrier: ###Email 5/4/2010 11:11:25 AM Sending via SMTP 5/4/2010 11:11:25 AM ---------------------------------------- 5/4/2010 11:11:25 AM Working on message to: nicktest from: ##.TelAlert@###.com 5/4/2010 11:11:25 AM Formatting message 5/4/2010 11:11:25 AM Message contained in single packet 5/4/2010 11:11:25 AM Looking up mailserver for gmail.com 5/4/2010 11:11:25 AM Trying host: gmail-smtp-in.l.google.com 5/4/2010 11:11:41 AM Trying host: alt1.gmail-smtp-in.l.google.com 5/4/2010 11:11:56 AM Trying host: alt2.gmail-smtp-in.l.google.com 5/4/2010 11:12:13 AM Trying host: alt3.gmail-smtp-in.l.google.com 5/4/2010 11:12:28 AM Trying host: alt4.gmail-smtp-in.l.google.com 5/4/2010 11:12:43 AM Message not accepted 5/4/2010 11:12:43 AM Failed Attempt Stn:10 To:nicktest Frm:##.TelAlert@###.com Msg:##TelAlert:<13><10>Escalate: (Brief description of outage) Incident# Tech Ops 312-######<13><10> 5/4/2010 11:13:19 AM ======================================== 5/4/2010 11:13:19 AM Start connection to carrier: ##Email 5/4/2010 11:13:19 AM Sending via SMTP 5/4/2010 11:13:19 AM ---------------------------------------- 5/4/2010 11:13:19 AM Working on message to: nicktest from: ##.TelAlert@###.com 5/4/2010 11:13:19 AM Formatting message 5/4/2010 11:13:19 AM Message contained in single packet 5/4/2010 11:13:19 AM Looking up mailserver for gmail.com 5/4/2010 11:13:19 AM Trying host: gmail-smtp-in.l.google.com 5/4/2010 11:13:34 AM Trying host: alt1.gmail-smtp-in.l.google.com 5/4/2010 11:13:49 AM Trying host: alt2.gmail-smtp-in.l.google.com 5/4/2010 11:14:04 AM Trying host: alt3.gmail-smtp-in.l.google.com 5/4/2010 11:14:19 AM Trying host: alt4.gmail-smtp-i ...
Topic: Sorce address showing up in body of messages
NicholasAkai Replies: 4 Views: 12792	Forum: PageGate Support Posted: Thu Apr 29, 2010 9:40 am Subject: Sorce address showing up in body of messages
NicholasAkai Replies: 4 Views: 12792	I just did it and it is working well, Thanks!!
Topic: Sorce address showing up in body of messages
NicholasAkai Replies: 4 Views: 12792	Forum: PageGate Support Posted: Thu Apr 29, 2010 9:34 am Subject: Sorce address showing up in body of messages
NicholasAkai Replies: 4 Views: 12792	No, We want all users to have a send reciept from our sorce, but we do not want the sorce in the body of the message.
Topic: Sorce address showing up in body of messages
NicholasAkai Replies: 4 Views: 12792	Forum: PageGate Support Posted: Thu Apr 29, 2010 9:09 am Subject: Sorce address showing up in body of messages
NicholasAkai Replies: 4 Views: 12792	I need some help determining how and why our current configuration for Pagegate is automatically attaching a sorce email address to the body of the message. ie. ]*.TelAlert@.com:Tech Bridge Start Page Bridge#: 1-877--ID #### Incident: ### Type: ??? App or infra: ??? Status:[/i] Of course i took out the email address and the company name for obvious reasons, but the ".TelAlert@**.com:" was not entered manually it shows up automatically.