Search found 13 matches

While on the XP computer something sent log pings.
Can't copy it at mo but something like...
10/10/14 00:00:44 Connector1 start detected
10/10/14 00:00:44 Connector2 start detected
10/10/14 00:41:04 Log ping...
10/10/14 01:41:04 Log ping...
repeated hourly until a message was sent at 09:04:18

Thanks
Nick

And it was a fresh install of Pagegate 6.0.16 onto the Windows 7 computer.

I'm using Pagegate connected to 2 caravan park alarm systems and the alarms are received and sent ok by Pagegate, its only been false alarms and tests so far!

Thanks
Nick

Logging is set to DEBUG and I guess you are going to tell me thats wrong! lol
It gives option for Debug, Summary or Detail.
Thanks
Nick

Com4 is my O2 cellular modem on Connector1.
Com6 is my Tmobile cellular modem on Connector2.
These both send messages ok but Com6 on Putty is not giving correct response.
Should Pagegate be seeing the US Robotics modem on Com1?
Also still no pings from the connectors.

Thanks
Nick

Thanks for getting back to me.
Com1 - Putty says 'unable to open serial port' - this is the Tap connection.
Com4 - opens screen and AT gives OK.
Com6 - opens a screen but AT gives nothing, not even error.

Just used the port finder tool in Pagegate again and it now shows com4 and com6 in use, does not show com1 being used.
Pagegate seams to work ok but obviously something is amiss.

Thanks
Nick

Now on a Windows 7 computer and its cured the fail safe problem but still no pings.
Pagegate does not find any modems when searched for either, Com1 is the serial for Tap, Com4 is O2 usb dongle and Com6 is Tmobile usb dongle.

Used Putty and could not find the port!
Tried on laptop and found it using Putty ok.
I'm now thinking that its a compatibility problem with XP.
Unless you know of anything else i can try I'll upgrade computer.
Thanks

Thanks, I'll give that a go as soon as I can and post back here once I know.

Got it back up and running but not made much difference, it now finds Com11 but no other Com in use.
Tmobile is on Com6 and O2 is on Com10 according to Device Manager.
Could it be due to the modems being usb dongles?
Thanks

Trying on a Vista computer before I mess up the actual computer Pagegate needs to be on.
I've run .exe as Admin and when Pagegate opens its still 6.0.15.
Also, once I've installed how do I get the information back into Pagegate using the .mdb file?
Thanks

There are no 'pings' from either Connector but they both are able to send messages. When Connectors are searched for, to see which number they are on, none are found!
I am thinking of getting a new computer to run Pagegate.
Do you think it could be the computer thats the issue?
Thanks

The operating system is XP and the version is 6.0.15 from memory! Not back at site until late tonight, will try to send log file then.
Another thing that happens is that when i search for used Com connections none are ticked but system is definitely working.
Thanks.

I have two connectors, one with Tmobile usb modem, the other with O2 usb modem. I can send messages using either of them by changing the default carrier of the recipient. My problem is that i want to use the O2 as a back up incase the Tmobile fails and it doesn't.
In the Tmobile carrier I've set the failover to O2 but all that happens is that it keeps cycling 'start connection to carrier' etc and just begins again.
Hope that makes sense to you.
Thanks

Author	Message
Topic: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Forum: PageGate Support Posted: Tue Oct 21, 2014 1:01 pm Subject: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	While on the XP computer something sent log pings. Can't copy it at mo but something like... 10/10/14 00:00:44 Connector1 start detected 10/10/14 00:00:44 Connector2 start detected 10/10/14 00:41:04 Log ping... 10/10/14 01:41:04 Log ping... repeated hourly until a message was sent at 09:04:18 Thanks Nick
Topic: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Forum: PageGate Support Posted: Mon Oct 20, 2014 2:57 pm Subject: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	And it was a fresh install of Pagegate 6.0.16 onto the Windows 7 computer. I'm using Pagegate connected to 2 caravan park alarm systems and the alarms are received and sent ok by Pagegate, its only been false alarms and tests so far! Thanks Nick
Topic: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Forum: PageGate Support Posted: Mon Oct 20, 2014 2:41 pm Subject: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Logging is set to DEBUG and I guess you are going to tell me thats wrong! lol It gives option for Debug, Summary or Detail. Thanks Nick
Topic: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Forum: PageGate Support Posted: Mon Oct 20, 2014 2:12 pm Subject: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Com4 is my O2 cellular modem on Connector1. Com6 is my Tmobile cellular modem on Connector2. These both send messages ok but Com6 on Putty is not giving correct response. Should Pagegate be seeing the US Robotics modem on Com1? Also still no pings from the connectors. Thanks Nick
Topic: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Forum: PageGate Support Posted: Mon Oct 20, 2014 1:46 pm Subject: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Thanks for getting back to me. Com1 - Putty says 'unable to open serial port' - this is the Tap connection. Com4 - opens screen and AT gives OK. Com6 - opens a screen but AT gives nothing, not even error. Just used the port finder tool in Pagegate again and it now shows com4 and com6 in use, does not show com1 being used. Pagegate seams to work ok but obviously something is amiss. Thanks Nick
Topic: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Forum: PageGate Support Posted: Sat Oct 18, 2014 10:17 am Subject: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Now on a Windows 7 computer and its cured the fail safe problem but still no pings. Pagegate does not find any modems when searched for either, Com1 is the serial for Tap, Com4 is O2 usb dongle and Com6 is Tmobile usb dongle.
Topic: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Forum: PageGate Support Posted: Thu Oct 09, 2014 8:44 am Subject: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Used Putty and could not find the port! Tried on laptop and found it using Putty ok. I'm now thinking that its a compatibility problem with XP. Unless you know of anything else i can try I'll upgrade computer. Thanks
Topic: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Forum: PageGate Support Posted: Wed Oct 08, 2014 4:19 pm Subject: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Thanks, I'll give that a go as soon as I can and post back here once I know.
Topic: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Forum: PageGate Support Posted: Wed Oct 08, 2014 3:44 pm Subject: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Got it back up and running but not made much difference, it now finds Com11 but no other Com in use. Tmobile is on Com6 and O2 is on Com10 according to Device Manager. Could it be due to the modems being usb dongles? Thanks
Topic: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Forum: PageGate Support Posted: Wed Oct 08, 2014 1:56 pm Subject: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Trying on a Vista computer before I mess up the actual computer Pagegate needs to be on. I've run .exe as Admin and when Pagegate opens its still 6.0.15. Also, once I've installed how do I get the information back into Pagegate using the .mdb file? Thanks
Topic: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Forum: PageGate Support Posted: Wed Oct 08, 2014 12:51 pm Subject: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	There are no 'pings' from either Connector but they both are able to send messages. When Connectors are searched for, to see which number they are on, none are found! I am thinking of getting a new computer to run Pagegate. Do you think it could be the computer thats the issue? Thanks
Topic: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Forum: PageGate Support Posted: Tue Oct 07, 2014 8:31 am Subject: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	The operating system is XP and the version is 6.0.15 from memory! Not back at site until late tonight, will try to send log file then. Another thing that happens is that when i search for used Com connections none are ticked but system is definitely working. Thanks.
Topic: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	Forum: PageGate Support Posted: Mon Oct 06, 2014 4:13 pm Subject: SMS failover not working
Nicholas2185 Replies: 24 Views: 37110	I have two connectors, one with Tmobile usb modem, the other with O2 usb modem. I can send messages using either of them by changing the default carrier of the recipient. My problem is that i want to use the O2 as a back up incase the Tmobile fails and it doesn't. In the Tmobile carrier I've set the failover to O2 but all that happens is that it keeps cycling 'start connection to carrier' etc and just begins again. Hope that makes sense to you. Thanks