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My company uses NotePager Pro with Ameritech (via SNPP) as a vital part of daily activities. Today, every message we attempt to send says the following in the dialer log:

Start connection to carrier: Ameritech
Connect using SNPP protocol
Unable to connect to carrier
Disconnected from server

I read all the similar issues and the corresponding solutions... one problem, parts of NotePager Pro (Connection, Setup, General settings, etc.) are password protected and no one knows the password... we've tried the possibilities and a few more ("chicken" was a favorite).

We're part of a network and our IT support department "doesn't deal with [i]outside[/i] programs" and everything [i]they're[/i] responsible for has remained unchanged. I think we might be up a creek without a paddle... or password in this case. Any ideas?

Author	Message
Topic: SOL aren't we?
NewoneA Replies: 3 Views: 13542	Forum: NotePager Pro Support Posted: Sun Jun 05, 2005 4:50 pm Subject: SOL aren't we?
NewoneA Replies: 3 Views: 13542	My company uses NotePager Pro with Ameritech (via SNPP) as a vital part of daily activities. Today, every message we attempt to send says the following in the dialer log: Start connection to carrier: Ameritech Connect using SNPP protocol Unable to connect to carrier Disconnected from server I read all the similar issues and the corresponding solutions... one problem, parts of NotePager Pro (Connection, Setup, General settings, etc.) are password protected and no one knows the password... we've tried the possibilities and a few more ("chicken" was a favorite). We're part of a network and our IT support department "doesn't deal with [i]outside[/i] programs" and everything [i]they're[/i] responsible for has remained unchanged. I think we might be up a creek without a paddle... or password in this case. Any ideas?