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  Topic: Crash when configuring Modem
Kedron

Replies: 5
Views: 11394

PostForum: NotePager Pro Support   Posted: Thu Feb 23, 2012 11:01 am   Subject: Crash when configuring Modem
Hi

The message we get is the question; Is your Carrier set up correct?

But as I say; the Modem and GSM device is setup and working.

Thanks

Phil
  Topic: Crash when configuring Modem
Kedron

Replies: 5
Views: 11394

PostForum: NotePager Pro Support   Posted: Thu Feb 23, 2012 4:43 am   Subject: Crash when configuring Modem
Sorry this has been so long in coming back to you.

When we set the com port manually we get:

Is the carrier setup correct? But the Modem and GSM device is also setup and working.

Any other ideas?

Thanks
  Topic: Crash when configuring Modem
Kedron

Replies: 5
Views: 11394

PostForum: NotePager Pro Support   Posted: Fri Feb 10, 2012 12:03 pm   Subject: Crash when configuring Modem
I will give it a try and let you know. many thanks
  Topic: Crash when configuring Modem
Kedron

Replies: 5
Views: 11394

PostForum: NotePager Pro Support   Posted: Fri Feb 10, 2012 11:54 am   Subject: Crash when configuring Modem
Hi I am a SolarWinds consultant and have a customer who is having problems with Note Pager Pro trying to configure his installed modem for SolarWinds Alerts.

Windows has given COM 3 to the modem and it seems to be installed ok. When trying to use the Modem configuration wizard it searches the COM ports 1... 2.... 3.... 4.... and then just crashes.

I have no experience with Note Pager, so looking for help....

Any ideas?

Thanks
 
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