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I have been trying to deal with Cricket for the past two months with no results. Unfortunately I guess I chose the wrong carrier. I have had the Page gate administrator at work trying various settings to no avail. Definitely on the Cricket end. One of the issues I have with Cricket trying to deal with them is every time I call I have to describe the problem....although they have an open case on the subject. I am seriously considering switching carriers simply due to the poor quality of customer service on their end....

I did have the administrator change the "@mms...." to "@sms...."
prior to my last post

no good, same result. I get a blank screen where the message should be. what I do get under message details when I single click where the message should be is:
Type: Multimedia message
From: (user at organization.org)
To: +1(10 digit phone number)
Received: date and time
Subject: (this part is always blank)
Priority: Normal
Message size: 1 kb (it's always 1 kb)

Is there any other possibilities?

I have a Cricket Wireless phone, my agency uses PageGate Client.
I have tried multiple settings from Cricket the final being 10 digit@mms.cricketwireless.net, I get a blank message from "sender@organization". Is there settings in the program that need changing?

Author	Message
Topic: Problems receiving messages on Cricket Wireless
Kdorschug Replies: 15 Views: 88471	Forum: General Questions and Announcements Posted: Thu Jun 04, 2015 9:11 pm Subject: Problems receiving messages on Cricket Wireless
Kdorschug Replies: 15 Views: 88471	I have been trying to deal with Cricket for the past two months with no results. Unfortunately I guess I chose the wrong carrier. I have had the Page gate administrator at work trying various settings to no avail. Definitely on the Cricket end. One of the issues I have with Cricket trying to deal with them is every time I call I have to describe the problem....although they have an open case on the subject. I am seriously considering switching carriers simply due to the poor quality of customer service on their end....
Topic: Problems receiving messages on Cricket Wireless
Kdorschug Replies: 15 Views: 88471	Forum: General Questions and Announcements Posted: Mon Apr 27, 2015 8:50 pm Subject: Problems receiving messages on Cricket Wireless
Kdorschug Replies: 15 Views: 88471	I did have the administrator change the "@mms...." to "@sms...." prior to my last post
Topic: Problems receiving messages on Cricket Wireless
Kdorschug Replies: 15 Views: 88471	Forum: General Questions and Announcements Posted: Mon Apr 27, 2015 8:49 pm Subject: Problems receiving messages on Cricket Wireless
Kdorschug Replies: 15 Views: 88471	no good, same result. I get a blank screen where the message should be. what I do get under message details when I single click where the message should be is: Type: Multimedia message From: (user at organization.org) To: +1(10 digit phone number) Received: date and time Subject: (this part is always blank) Priority: Normal Message size: 1 kb (it's always 1 kb) Is there any other possibilities?
Topic: Problems receiving messages on Cricket Wireless
Kdorschug Replies: 15 Views: 88471	Forum: General Questions and Announcements Posted: Mon Apr 27, 2015 11:46 am Subject: Problems receiving messages on Cricket Wireless
Kdorschug Replies: 15 Views: 88471	I have a Cricket Wireless phone, my agency uses PageGate Client. I have tried multiple settings from Cricket the final being 10 digit@mms.cricketwireless.net, I get a blank message from "sender@organization". Is there settings in the program that need changing?