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Hello,

I am looking for opinions on monitoring and alerting software. What I've been exposed to so far either has not had any modem / TAP functionality, or has advertised this functionality but it has not worked with our Nextel phones. I downloaded NotePager 32 and was very pleased to see it work on my very first try.

I'm assuming it would work the same in PageGate, and with that software I could set up more elaborate groups, rules and schedules for sending out alerts.

What I would also like to ask is what monitoring software packages (beyond whats listed on the "integrations" link on the main page) have people successfully integrated with PageGate? I have a license for What's Up Professional (which I stopped using because TAP didn't work out of it), but am leaning more towards open source packages like Nagios.

So, what's the scoop? Any feedback you can share would be greatly appreciated!

- Justin

Unfortunately I didn't purchase the software being used... I just get to make it work now!

Wish me luck...

Justin

Ok, it works. I successfully tested TAP using HyperTerm, following the instructions here:

http://www.icepirate.com/nextel/paging/

So, my problem lies elsewhere... Thanks for the prompt reply.

Justin

Thanks for the reply.

The number I was using is 800-201-2501, as listed here:
http://www.notepage.net/tap-phone-numbers-n.htm

Looks like that page needs to be updated. Anyway, I'll try the new number and post my results. Thanks again!

Justin

Hello,

My company was successfully using What's Up Pro (from IPSwitch) to send text messages via a modem / TAP to our nextel phones. At some point it stopped working, and I'm trying to figure out why.

Everything appears to work fine. I can send text messages to the phones either via the sprint website, or by smtp. TAP is the only thing that doesn't work.

I've been told by Nextel customer service that my plan supports this service. My modem dials, connects, and appears to successfully send the message. It just never reaches my phone. A log of the process is below (with the last bit of my phone number X'd out; don't want any prank calls!):

Loading action parameters for 'Page Justin'.
Executing action 'Page Justin'.
Initializing Action...
Sending Pager Message...
Sending message to 913927XXXX via 1 800 201 2501 ,,,,, on COM1
sending "ATE0Q0V1X4F1
"
waiting for completion
returned "
OK
"
sending "ATDT1 800 201 2501 ,,,,,
"
waiting for completion
returned "
CONNECT 1200/ARQ/LAPM
"
sending "
"
returned "
ID="
Got ID=
sending "PG1
"
waiting for completion
returned "

[p
"
Got [p
sending "9139271XXXX

245
"
Start tickcount=480090390
returned "Message send successful - message submitted for processing

"
sending "
"
Received terminal acknowledge command - ACK
New tickcount=480095640
returned "
"
Received terminal disconnect command - EOT
Got EOT at tickcount=480096640
bEot=1 bAck=1
sending "+++"
sending "ATH0
"
Pager Action was successful.
Action finished.

So, what are my options? I've asked to triple-verify we have "Third party messaging" on our Nextel accounts. Is there any other way I can test TAP, outside of What's Up? I downloaded PageGate but found the interface non-intuitive, and can't tell if it will let me sent a message without registering or not.

Thanks for any help you can provide,

Justin

Author	Message
Topic: pagegate integration
Justin Replies: 3 Views: 9726	Forum: PageGate Support Posted: Mon Nov 13, 2006 4:34 pm Subject: pagegate integration
Justin Replies: 3 Views: 9726	Hello, I am looking for opinions on monitoring and alerting software. What I've been exposed to so far either has not had any modem / TAP functionality, or has advertised this functionality but it has not worked with our Nextel phones. I downloaded NotePager 32 and was very pleased to see it work on my very first try. I'm assuming it would work the same in PageGate, and with that software I could set up more elaborate groups, rules and schedules for sending out alerts. What I would also like to ask is what monitoring software packages (beyond whats listed on the "integrations" link on the main page) have people successfully integrated with PageGate? I have a license for What's Up Professional (which I stopped using because TAP didn't work out of it), but am leaning more towards open source packages like Nagios. So, what's the scoop? Any feedback you can share would be greatly appreciated! - Justin
Topic: nextel & tap
Justin Replies: 5 Views: 20606	Forum: General Questions and Announcements Posted: Wed Aug 30, 2006 3:33 pm Subject: nextel & tap
Justin Replies: 5 Views: 20606	Unfortunately I didn't purchase the software being used... I just get to make it work now! Wish me luck... Justin
Topic: nextel & tap
Justin Replies: 5 Views: 20606	Forum: General Questions and Announcements Posted: Wed Aug 30, 2006 2:10 pm Subject: nextel & tap
Justin Replies: 5 Views: 20606	Ok, it works. I successfully tested TAP using HyperTerm, following the instructions here: http://www.icepirate.com/nextel/paging/ So, my problem lies elsewhere... Thanks for the prompt reply. Justin
Topic: nextel & tap
Justin Replies: 5 Views: 20606	Forum: General Questions and Announcements Posted: Wed Aug 30, 2006 1:24 pm Subject: nextel & tap
Justin Replies: 5 Views: 20606	Thanks for the reply. The number I was using is 800-201-2501, as listed here: http://www.notepage.net/tap-phone-numbers-n.htm Looks like that page needs to be updated. Anyway, I'll try the new number and post my results. Thanks again! Justin
Topic: nextel & tap
Justin Replies: 5 Views: 20606	Forum: General Questions and Announcements Posted: Wed Aug 30, 2006 12:52 pm Subject: nextel & tap
Justin Replies: 5 Views: 20606	Hello, My company was successfully using What's Up Pro (from IPSwitch) to send text messages via a modem / TAP to our nextel phones. At some point it stopped working, and I'm trying to figure out why. Everything appears to work fine. I can send text messages to the phones either via the sprint website, or by smtp. TAP is the only thing that doesn't work. I've been told by Nextel customer service that my plan supports this service. My modem dials, connects, and appears to successfully send the message. It just never reaches my phone. A log of the process is below (with the last bit of my phone number X'd out; don't want any prank calls!): Loading action parameters for 'Page Justin'. Executing action 'Page Justin'. Initializing Action... Sending Pager Message... Sending message to 913927XXXX via 1 800 201 2501 ,,,,, on COM1 sending "ATE0Q0V1X4F1 " waiting for completion returned " OK " sending "ATDT1 800 201 2501 ,,,,, " waiting for completion returned " CONNECT 1200/ARQ/LAPM " sending " " returned " ID=" Got ID= sending "PG1 " waiting for completion returned " [p " Got [p sending "9139271XXXX 245 " Start tickcount=480090390 returned "Message send successful - message submitted for processing " sending " " Received terminal acknowledge command - ACK New tickcount=480095640 returned " " Received terminal disconnect command - EOT Got EOT at tickcount=480096640 bEot=1 bAck=1 sending "+++" sending "ATH0 " Pager Action was successful. Action finished. So, what are my options? I've asked to triple-verify we have "Third party messaging" on our Nextel accounts. Is there any other way I can test TAP, outside of What's Up? I downloaded PageGate but found the interface non-intuitive, and can't tell if it will let me sent a message without registering or not. Thanks for any help you can provide, Justin