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  Topic: Alternative SMTP relay server
HahnM

Replies: 1
Views: 7903

PostForum: PageGate Support   Posted: Thu Oct 16, 2008 3:39 am   Subject: Alternative SMTP relay server
I want to use a SMTP relay alternatively to the default ic-relay.materna-com.de. Unfortunately the one I have in mind requires authentication. How can I configure this with PageGate 5.0.8 ? I couldn't find anything which would allow me to define user credentials for that.
  Topic: PageGate GetMail seems to hang
HahnM

Replies: 5
Views: 15552

PostForum: PageGate Support   Posted: Thu Sep 18, 2008 1:39 am   Subject: PageGate GetMail seems to hang
I use the PageGate Mail server only. So the mails are sent to it directly.
  Topic: PageGate GetMail seems to hang
HahnM

Replies: 5
Views: 15552

PostForum: PageGate Support   Posted: Wed Sep 17, 2008 10:22 am   Subject: PageGate GetMail seems to hang
I use PageGate Version 5.0.8 on Windows Server 2003 R2. I quite frequently experience the issue that the GetMail Module seems to hang. In the Monitor it is shown red while it should be green. The Windows Service is running. If I shutdown the PageGate service only GetMail remains "running". If I restart the PageGate service GetMail remains red in the Monitor. If I shutdown the PageGate service and than also manually shutdown the GetMail service and than restart PageGate finalyy GetMail comes back to live collecting all mails which have arrived in the meantime.
What can I do to solve this ?
  Topic: Locked myself out from the PageGate Admin
HahnM

Replies: 6
Views: 18865

PostForum: PageGate Support   Posted: Fri Jun 27, 2008 8:16 am   Subject: Locked myself out from the PageGate Admin
Thanks a lot. Everything is back to normal now. That's what I call quick support.
  Topic: Locked myself out from the PageGate Admin
HahnM

Replies: 6
Views: 18865

PostForum: PageGate Support   Posted: Fri Jun 27, 2008 8:08 am   Subject: Locked myself out from the PageGate Admin
It's on it's way.
  Topic: Locked myself out from the PageGate Admin
HahnM

Replies: 6
Views: 18865

PostForum: PageGate Support   Posted: Fri Jun 27, 2008 7:22 am   Subject: Locked myself out from the PageGate Admin
I set the "Enable PG Admin Security" + "Enable GUI Client Security" Option without adding a user in the "Users" section. Now I can't get into the Admin again. What can I do ?
I user Version 5.0.8.
  Topic: Asking PGMailServer service to start
HahnM

Replies: 3
Views: 13013

PostForum: PageGate Support   Posted: Fri Jun 27, 2008 1:52 am   Subject: Asking PGMailServer service to start
Wonderful. That's it. It's working now. Thanks.
But why is this happening ?
  Topic: Asking PGMailServer service to start
HahnM

Replies: 3
Views: 13013

PostForum: PageGate Support   Posted: Thu Jun 26, 2008 2:34 am   Subject: Asking PGMailServer service to start
Hi there,
I'm evaluating Pagegate Version 5.0.8 on a Windows Server 2003 R2 Standard server. Currently it's the only application running on it. I can install it fine and run it as a service with a local admin account. So far so good.
I just cannot get the PGMailServer to run. anytime I start PageGate in the PageGate Server Monitor it continously says "Asking PGMailServer service to start".
In the Windows Event log it then says:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: 26.06.2008
Time: 09:24:28
User: N/A
Computer: D-MONITOR
Description:
The PageGate Mail Server service terminated unexpectedly. It has done this 18 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

In the Application log it says (not as often):

Event Type: Error
Event Source: pgmailserver.exe
Event Category: None
Event ID: 1
Date: 26.06.2008
Time: 09:20:48
User: N/A
Computer: D-MONITOR
Description:
The description for Event ID ( 1 ) in Source ( pgmailserver.exe ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Access violation at address 004BE2C7 in module 'pgmailserver.exe'. Read of address 00000000.

All other services I want to run run fine (Server, Sched, GetMail, GetSerial, Client, Connectors).

Any ideas ?

Best regards from Germany
Markus
 
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