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NotePage, Inc. Forum Index
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  Topic: Problems after changing internet providers
ECCCTECHCOORD

Replies: 2
Views: 8975

PostForum: PageGate Support   Posted: Thu Oct 22, 2015 8:20 am   Subject: Problems after changing internet providers
554 IMP cm1.messaging.sprintpcs.com Your IP (50.233.126.148) is listed on the Cl
oudmark Sender Intelligence Poor Sender List. Please see https://csi.cloudmark.c
om/reset-request/?ip=50.233.126.148 if you feel this is in error.


Connection to host lost.

It looks like they don't trust or know our new IP. I will visit the website noted and see if I can get that changed.
  Topic: Problems after changing internet providers
ECCCTECHCOORD

Replies: 2
Views: 8975

PostForum: PageGate Support   Posted: Thu Oct 22, 2015 8:09 am   Subject: Problems after changing internet providers
After switching to a new internet provider we started having problems with messages sent to Sprint. Some go some don't and most all of them take longer. I noticed today in the logs that messages are now trying to connect to our mail server but I don't see where they did that before the changes in our internet provider which meant also changing MX records and PTR records. Below is a log of a message sent before the internet change and one for a message sent after the change.

9/20/2015 9:47:30 PM Start connection to carrier: Sprint_PCS_SMTP
9/20/2015 9:47:30 PM Sending via SMTP on port 25
9/20/2015 9:47:30 PM ----------------------------------------
9/20/2015 9:47:30 PM Working on message to: beahm_adam from: MAILBOX
9/20/2015 9:47:31 PM Formatting message
9/20/2015 9:47:31 PM Message contained in single packet
9/20/2015 9:47:31 PM Looking up mailserver for messaging.sprintpcs.com
9/20/2015 9:47:31 PM MX host list received from 10.1.1.67 and 10.1.1.68 :
9/20/2015 9:47:31 PM spmail-sms-gw.cloudmark.com
9/20/2015 9:47:31 PM spmail-sms-gw-nj.cloudmark.com
9/20/2015 9:47:31 PM Trying host: spmail-sms-gw.cloudmark.com
9/20/2015 9:47:31 PM Connected to: spmail-sms-gw.cloudmark.com
9/20/2015 9:47:31 PM Received:220 IMP cm1.messaging.sprintpcs.com ESMTP server ready<13><10>
9/20/2015 9:47:31 PM Sent:Ehlo ECC2.hrecc.org<13><10>
9/20/2015 9:47:31 PM Received:250-IMP hello <13><10>
10/22/2015 2:00:19 AM Received:250-SIZE 104857600<13><10>
10/22/2015 2:00:19 AM Received:250-PIPELINING<13><10>
10/22/2015 2:00:19 AM Received:250-DSN<13><10>
10/22/2015 2:00:20 AM Received:250-ENHANCEDSTATUSCODES<13><10>
10/22/2015 2:00:20 AM Received:250-STARTTLS<13><10>
10/22/2015 2:00:20 AM Received:250-AUTH<13><10>
10/22/2015 2:00:20 AM Received:250-8BITMIME<13><10>
10/22/2015 2:00:20 AM Received:250-BINARYMIME<13><10& ...
  Topic: SNPP vs SMTP
ECCCTECHCOORD

Replies: 5
Views: 14680

PostForum: PageGate Support   Posted: Thu Oct 15, 2015 12:01 pm   Subject: SNPP vs SMTP
In reading over the Verizon Messaging Gatway FAQ's it says that users must subscribe or opt-in. Is this indeed true? I think it would be a nightmare to try to get over 500 VZW users to do this so we can send them messages. Does Sprint also require users to opt-in?
  Topic: SNPP vs SMTP
ECCCTECHCOORD

Replies: 5
Views: 14680

PostForum: PageGate Support   Posted: Thu Oct 15, 2015 10:46 am   Subject: SNPP vs SMTP
What are the advantages or disadvantages of SNPP vs SMTP.
  Topic: 3075 syntax error
ECCCTECHCOORD

Replies: 2
Views: 7044

PostForum: PageGate Support   Posted: Mon Apr 12, 2010 11:48 am   Subject: 3075 syntax error
The current size of the db is not allowing me to email it. Once I get the size down I will email it.
  Topic: 3075 syntax error
ECCCTECHCOORD

Replies: 2
Views: 7044

PostForum: PageGate Support   Posted: Mon Apr 12, 2010 8:01 am   Subject: 3075 syntax error
I have recently started to get the following error. What could possibly be the cause for this?

4/10/2010 3:48:18 PM Program Halted. Database error: 3075 Syntax error in string in query expression '(ascii_service = true) and (user = 'o'')'. in Procedure: check_for_messages
  Topic: SMTP not sending
ECCCTECHCOORD

Replies: 9
Views: 19982

PostForum: PageGate Support   Posted: Mon Dec 08, 2008 11:46 am   Subject: SMTP not sending
Using my mail server as a relay server did not work either.
  Topic: SMTP not sending
ECCCTECHCOORD

Replies: 9
Views: 19982

PostForum: PageGate Support   Posted: Mon Dec 08, 2008 11:34 am   Subject: SMTP not sending
Since I am being blocked if I use a relay server would that temporarily get me back to where I could at least send messages until I can get un-blocked again?

Also, I have an mx record for the ip address that is blocked. What if I put that dns name in as the relay server and not my exchange server, would that work or would I still get blocked?
  Topic: SMTP not sending
ECCCTECHCOORD

Replies: 9
Views: 19982

PostForum: PageGate Support   Posted: Mon Dec 08, 2008 10:10 am   Subject: SMTP not sending
It still does not go through with the "Send Subject" checked.

In reference to the reply from Tech support with the telnet instructions:

When telnet to notepage I get 220 qs.1534.pair.com ESMTP Postfix

telnet to smtp-bb.vtext.com 25 I get 554 njrspamp4.vtext.com connection lost

telnet mailx.tmomail.net 25 will do nothing

I'm assuming that I am sending messages out on Port 25 therefore they are being blocked by these servers and I need to create an access list to allow them. I am not familiar with creating an access list in a Cisco router so any assistance would be helpful.
  Topic: SMTP not sending
ECCCTECHCOORD

Replies: 9
Views: 19982

PostForum: PageGate Support   Posted: Mon Dec 08, 2008 9:09 am   Subject: SMTP
I am still having problems with SMTP after being black listed. I have de-listed the ip address and have been taken off of the list, but as of right now the only smtp server that will accept my messages is nTelos. All other smtp carriers (Verizon, TMobile, Sprint, AT&T, Cingular) will not. Any ideas on this would be greatly appreciated.
  Topic: SMTP not sending
ECCCTECHCOORD

Replies: 9
Views: 19982

PostForum: PageGate Support   Posted: Thu Dec 04, 2008 9:12 am   Subject: SMTP not sending
I have determined that we had a virus/trojan that started generating mass emails from the ip address of this computer and therfore were were black listed. I have since cleaned up the computer and de-listed that computer and things seem to be working now.
  Topic: SMTP not sending
ECCCTECHCOORD

Replies: 9
Views: 19982

PostForum: PageGate Support   Posted: Wed Dec 03, 2008 2:59 pm   Subject: SMTP not sending
My SMTP messages have stopped going. Below are two different carriers who did not accept the message.


12/3/2008 2:12:59 PM Start connection to carrier: Verizon_Wireless
12/3/2008 2:12:59 PM Sending via SMTP
12/3/2008 2:12:59 PM ----------------------------------------
12/3/2008 2:12:59 PM Working on message to: sencindiver_samcell from: me
12/3/2008 2:12:59 PM Formatting message
12/3/2008 2:12:59 PM Message contained in single packet
12/3/2008 2:12:59 PM Looking up mailserver for vtext.com
12/3/2008 2:13:00 PM Trying host: smtp-bb.vtext.com
12/3/2008 2:13:00 PM Connected to: smtp-bb.vtext.com
12/3/2008 2:13:00 PM Disconnected
12/3/2008 2:13:00 PM Trying host: smtp-sl.vtext.com
12/3/2008 2:13:01 PM Connected to: smtp-sl.vtext.com
12/3/2008 2:13:01 PM Disconnected
12/3/2008 2:13:01 PM Message not accepted
12/3/2008 2:13:01 PM Failed Attempt Stn:0 To:sencindiver_samcell Frm:me Msg:notepage test

12/3/2008 12:36:20 AM ========================================
12/3/2008 12:36:20 AM Start connection to carrier: TMobile
12/3/2008 12:36:20 AM Sending via SMTP
12/3/2008 12:36:20 AM ----------------------------------------
12/3/2008 12:36:20 AM Working on message to: lee_ho-hyun from: MAILBOX
12/3/2008 12:36:20 AM Formatting message
12/3/2008 12:36:20 AM Message contained in single packet
12/3/2008 12:36:20 AM Looking up mailserver for tmomail.net
12/3/2008 12:36:20 AM Trying host: mailx.tmomail.net
12/3/2008 12:36:20 AM Connected to: mailx.tmomail.net
12/3/2008 12:37:26 AM No Response
12/3/2008 12:37:26 AM Message not accepted
12/3/2008 12:37:26 AM Failed Attempt Stn:1 To:lee_ho-hyun Frm:MAILBOX File:R40.859 Msg:R40 TRAFFIC CRASH SPOTSWOOD TRL & S MONTEVIDEO CIR PEN CFS# 2008-085301
  Topic: SMTP messages rejected
ECCCTECHCOORD

Replies: 1
Views: 6969

PostForum: PageGate Support   Posted: Wed Jun 27, 2007 8:55 am   Subject: SMTP messages rejected
I recently started having problems with Ntelos smtp messages being rejected. The log shows client host rejected: cannot find your hostname and then it shows an ip address that is associated with my ISP. Is this a problem on my end or Ntelos?
  Topic: Modules stopped
ECCCTECHCOORD

Replies: 5
Views: 12244

PostForum: PageGate Support   Posted: Tue Aug 09, 2005 1:05 pm   Subject: License exceeded
I received the same message today on Scheduler about the license being exceeded.
  Topic: Modules stopped
ECCCTECHCOORD

Replies: 5
Views: 12244

PostForum: PageGate Support   Posted: Mon Aug 08, 2005 4:57 pm   Subject: Modules stopped
I have noticed that on just about everyday at around midnight that the Get Ascii inteface is not synchronizing with the scheduler. It stops and then restarts and then synchronizes. As for the dialers I'm unable to go back far enough to see any of those events.

Something else I noticed in the Scheduler log was this that occured today. PageGate Client License exceeded. NotePager net service has been disabled on excess recipients. What is this about? I purchased a 5000 user license.
 
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