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I am assuming by your Username that you are with a 911 Office? If so and you have a Verizon account to attach to you can get the Enterprise Messaging for free to help sending messages to their devices. Contact Verizon and they should be able to set you up.

You are correct, I am, but did not think VZW would grant us access to the Enterprise Messaging product, since we are not their customer (we use another carrier for our official City mobile phones). But, it certainly doesn't hurt to ask, so thank you for the info!

Thank you very much - I appreciate the info!

I'm not sure what the acronym stands for but I emailed you the document I was provided with information about the system.

Thank you, and pretty much as I expected. Confirm "EMAG" - Enterprise Messaging something-something? I will ask our Verizon Wireless account rep if he can hook us up without having to commit to a 100 devices!

If you're using SMTP to send messages to your Verizon phones, that 160 character limit isn't something you can get around. If you're registered with their EMAG and can use the SNPP or WCTP hosts, you can set PageGate to break up long messages in to multiple messages and that'll work just fine. It will, however, not work with the SMTP host. The second data block will always be rejected.

Greetings:

I'm fairly certain I know what the answer will be, but thought I'd inquire with the forum users and Notepage folks... This is in regards to Verizon SMTP (10digitphonenumber@vtext.com) messaging, to VZW phones (not pagers):

Confirm that there are no viable workarounds to the 160-character message limit? (Other than the sender breaking their longer messages up into several discrete messages, of course).

I'm aware of the "Enterprise Messaging" service that VZW offers, but we're not a candidate for that, and most of the devices to which we are sending messages are "employee owned", and not on the Company's VZW billing account anyways...

For some reason, I thought I recalled someone talking about (or claiming that) longer messages could be sent via SMTP and then the carrier would break them up into multiple <160 character messages, but wasn't sure if this was actually possible or not, and if so, if it required the customer (phone owner) to set this up with VZW in advance.

Thanks in advance for any suggestions or tips you might have...

Doug

Darn! OK, that's what I was afraid of... Next question - How do we get all the carriers to use WCTP??? (No need to answer, just wishful thinking on my part....)

We use PageGate with a variety of carriers, primarily ARCH Wireless via WCTP. When the sender enters their username in the same manner that their e-mail address is formed, our "two-way" paging users can "reply" to the message and have it show up in the sender's incoming e-mail. Really convenient! I can see in our log files where the senders address is sent out, as in the following:

[b] <wctp-ClientOriginator senderID="joe.schmoe@mydomain.com" />[/b]

My question is whether the SNPP protocol supports this feature? When we send messages to SNPP-based recipients (like Nextel), they can compose a reply but it goes off into the ether somewhere and never shows up back at the original sender's in-box. In looking at the PageGate log files, it does not appear that the sender's address is being submitted to the carrier at all.

And yes, I'm aware that we could use SMTP, but we're trying to avoid any use of this transport whatsoever...

TIA!

Doug

Sam:

Basically, you need to get your carriers TAP information (dial-up modem telephone #, baud rate, etc.) Create a new "carrier" record for them, and call it (for example) "ARCH TAP DIALUP" . Do a quick test with an available pager by changing it's "recipient" record in Notepager Pro to use the newly-created carrier described above - Make sure you can successfully send a message via dialup TAP with your carrier.

Once you know that it is working properly via dialup, go into the carrier record for the one you use via the broadband internet connection, and then go into it's "settings" - Change the value for the "failover" field from "NONE" (the default value) to be the newly-created "TAP DIALUP" carrier.

Now, when Notepager Pro can't reach your carrier via the internet (if it's down, etc.) it will (should) automatically flop over to the dialup method.

You can test the failover by preparing a message that would be sent via the internet, then just before you send it, yank the PC's connection to your cable modem. It should time-out, and fail over to the dialup method. If it doesn't you need to investigate further!

If you need further info, feel free to PM me or e-mail.

Good luck

Doug Kiner (itzdoug@pacbell.net)

We are using Notepage's Pagegate (server-based) product, along with Web Access and the GUI Client, for our Police/Fire Department messaging in exactly the way you describe.

If our connection to the internet is down, and we can't reach our primary paging provider (ARCH WCTP), Pagegate automatically "fails over" to the dial-up TAP method for all messages bound for ARCH Wireless. Works like a charm. It takes a little while longer to get a large group-page sent out, but it is seamless and works very well for us.

PM me if you'd like more details...

Doug

Author	Message
Topic: Verizon SMTP and 160 Character Message Limit
DougK911 Replies: 6 Views: 21732	Forum: PageGate Support Posted: Fri Oct 07, 2011 1:30 pm Subject: Verizon SMTP and 160 Character Message Limit
DougK911 Replies: 6 Views: 21732	I am assuming by your Username that you are with a 911 Office? If so and you have a Verizon account to attach to you can get the Enterprise Messaging for free to help sending messages to their devices. Contact Verizon and they should be able to set you up. You are correct, I am, but did not think VZW would grant us access to the Enterprise Messaging product, since we are not their customer (we use another carrier for our official City mobile phones). But, it certainly doesn't hurt to ask, so thank you for the info!
Topic: Verizon SMTP and 160 Character Message Limit
DougK911 Replies: 6 Views: 21732	Forum: PageGate Support Posted: Thu Sep 22, 2011 1:52 pm Subject: Verizon SMTP and 160 Character Message Limit
DougK911 Replies: 6 Views: 21732	Thank you very much - I appreciate the info! I'm not sure what the acronym stands for but I emailed you the document I was provided with information about the system.
Topic: Verizon SMTP and 160 Character Message Limit
DougK911 Replies: 6 Views: 21732	Forum: PageGate Support Posted: Thu Sep 22, 2011 1:49 pm Subject: Verizon SMTP and 160 Character Message Limit
DougK911 Replies: 6 Views: 21732	Thank you, and pretty much as I expected. Confirm "EMAG" - Enterprise Messaging something-something? I will ask our Verizon Wireless account rep if he can hook us up without having to commit to a 100 devices! If you're using SMTP to send messages to your Verizon phones, that 160 character limit isn't something you can get around. If you're registered with their EMAG and can use the SNPP or WCTP hosts, you can set PageGate to break up long messages in to multiple messages and that'll work just fine. It will, however, not work with the SMTP host. The second data block will always be rejected.
Topic: Verizon SMTP and 160 Character Message Limit
DougK911 Replies: 6 Views: 21732	Forum: PageGate Support Posted: Thu Sep 22, 2011 12:51 pm Subject: Verizon SMTP and 160 Character Message Limit
DougK911 Replies: 6 Views: 21732	Greetings: I'm fairly certain I know what the answer will be, but thought I'd inquire with the forum users and Notepage folks... This is in regards to Verizon SMTP (10digitphonenumber@vtext.com) messaging, to VZW phones (not pagers): Confirm that there are no viable workarounds to the 160-character message limit? (Other than the sender breaking their longer messages up into several discrete messages, of course). I'm aware of the "Enterprise Messaging" service that VZW offers, but we're not a candidate for that, and most of the devices to which we are sending messages are "employee owned", and not on the Company's VZW billing account anyways... For some reason, I thought I recalled someone talking about (or claiming that) longer messages could be sent via SMTP and then the carrier would break them up into multiple <160 character messages, but wasn't sure if this was actually possible or not, and if so, if it required the customer (phone owner) to set this up with VZW in advance. Thanks in advance for any suggestions or tips you might have... Doug
Topic: Does SNPP Support "reply to" address?
DougK911 Replies: 2 Views: 13349	Forum: PageGate Support Posted: Wed Mar 03, 2004 10:22 am Subject: Does SNPP Support "reply to" address?
DougK911 Replies: 2 Views: 13349	Darn! OK, that's what I was afraid of... Next question - How do we get all the carriers to use WCTP??? (No need to answer, just wishful thinking on my part....)
Topic: Does SNPP Support "reply to" address?
DougK911 Replies: 2 Views: 13349	Forum: PageGate Support Posted: Tue Mar 02, 2004 8:39 pm Subject: Does SNPP Support "reply to" address?
DougK911 Replies: 2 Views: 13349	We use PageGate with a variety of carriers, primarily ARCH Wireless via WCTP. When the sender enters their username in the same manner that their e-mail address is formed, our "two-way" paging users can "reply" to the message and have it show up in the sender's incoming e-mail. Really convenient! I can see in our log files where the senders address is sent out, as in the following: [b] <wctp-ClientOriginator senderID="joe.schmoe@mydomain.com" />[/b] My question is whether the SNPP protocol supports this feature? When we send messages to SNPP-based recipients (like Nextel), they can compose a reply but it goes off into the ether somewhere and never shows up back at the original sender's in-box. In looking at the PageGate log files, it does not appear that the sender's address is being submitted to the carrier at all. And yes, I'm aware that we could use SMTP, but we're trying to avoid any use of this transport whatsoever... TIA! Doug
Topic: Fire and Police Stations
DougK911 Replies: 6 Views: 26630	Forum: General Questions and Announcements Posted: Fri Feb 13, 2004 11:42 am Subject: Notpager and Automatic Failover
DougK911 Replies: 6 Views: 26630	Sam: Basically, you need to get your carriers TAP information (dial-up modem telephone #, baud rate, etc.) Create a new "carrier" record for them, and call it (for example) "ARCH TAP DIALUP" . Do a quick test with an available pager by changing it's "recipient" record in Notepager Pro to use the newly-created carrier described above - Make sure you can successfully send a message via dialup TAP with your carrier. Once you know that it is working properly via dialup, go into the carrier record for the one you use via the broadband internet connection, and then go into it's "settings" - Change the value for the "failover" field from "NONE" (the default value) to be the newly-created "TAP DIALUP" carrier. Now, when Notepager Pro can't reach your carrier via the internet (if it's down, etc.) it will (should) automatically flop over to the dialup method. You can test the failover by preparing a message that would be sent via the internet, then just before you send it, yank the PC's connection to your cable modem. It should time-out, and fail over to the dialup method. If it doesn't you need to investigate further! If you need further info, feel free to PM me or e-mail. Good luck Doug Kiner (itzdoug@pacbell.net)
Topic: Fire and Police Stations
DougK911 Replies: 6 Views: 26630	Forum: General Questions and Announcements Posted: Tue Sep 23, 2003 5:03 pm Subject: Fire and Police Stations
DougK911 Replies: 6 Views: 26630	We are using Notepage's Pagegate (server-based) product, along with Web Access and the GUI Client, for our Police/Fire Department messaging in exactly the way you describe. If our connection to the internet is down, and we can't reach our primary paging provider (ARCH WCTP), Pagegate automatically "fails over" to the dial-up TAP method for all messages bound for ARCH Wireless. Works like a charm. It takes a little while longer to get a large group-page sent out, but it is seamless and works very well for us. PM me if you'd like more details... Doug