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This was resolved by a patch from the NotePager Pro folks. The "@" symbol was removed from the ID field.

Thanks!

- Curt

Setup looks good. NotePager Pro is definitely inserting the "@" after the user ID. I edited the log above to remove private information. Can I email some unedited screen shots directly to you?

Thanks,

- Curt

Hello,

Thanks for the feedback. Here is what Verizon states when you activate (verify) the User ID via email:

-----

Congratulations, you have confirmed the Tech Email field on your Registration Form and your WCTP account is ready for immediate use.

Remember, in a wctp-SubmitRequest your username is placed in the wctp-Originator senderID attribute and your password should be in the wctp-Originator securityCode attribute.

Here is an sample line from a valid WCTP <wctp-SubmitRequest> request:

<wctp-Originator senderID="myUserName" securityCode="myPassWord"/>

Likewise, when you submit a wctp-SubmitClientMessage request, your username should be in the wctp-ClientOriginator senderID attribute, and your password in the wctp-ClientOriginator miscInfo attribute.

Here is an sample line from a valid WCTP <wctp-SubmitClientMessage> request:

<wctp-ClientOriginator senderID="myUserName" miscInfo="myPassWord"/>

Thanks for using WCTP.

-----

It looks like Notepager Pro is tacking on "@" at the end of the user name, perhaps this is the problem?

Thanks,

- Curt

Verizon recommended that I setup yet another WCTP account via their Web site at:

http://wctp.myairmail.com/wctpRegistration/

Having done so, I still receive the "Invalid SenderID or securityCode 401" error as the log below indicates:

1/12/2006 11:03:56 AM ====================================
1/12/2006 11:03:56 AM Start connection to carrier: Verizon
1/12/2006 11:03:56 AM Send using WCTP protocol
1/12/2006 11:03:56 AM ------------------------------------------------
1/12/2006 11:03:56 AM Working on message to: John Doe from: myuserid
1/12/2006 11:03:56 AM Formatting message
1/12/2006 11:03:56 AM Message contained in single packet
1/12/2006 11:03:57 AM Sending message
1/12/2006 11:03:57 AM Sent:
1/12/2006 11:03:57 AM <?xml version="1.0"?>
1/12/2006 11:03:57 AM <!DOCTYPE wctp-Operation SYSTEM "http://dtd.wctp.org/wctp-dtd-v1r1.dtd">
1/12/2006 11:03:57 AM <wctp-Operation wctpVersion="wctp-dtd-v1r1">
1/12/2006 11:03:57 AM <wctp-SubmitClientMessage>
1/12/2006 11:03:57 AM <wctp-SubmitClientHeader submitTimestamp="2006-01-12T18:03:57">
1/12/2006 11:03:57 AM <wctp-ClientOriginator senderID="myuserid@" miscInfo="mypassword" />
1/12/2006 11:03:57 AM <wctp-ClientMessageControl preformatted="true" />
1/12/2006 11:03:57 AM <wctp-Recipient recipientID="3035551212" />
1/12/2006 11:03:57 AM </wctp-SubmitClientHeader>
1/12/2006 11:03:57 AM <wctp-Payload>
1/12/2006 11:03:57 AM <wctp-Alphanumeric>dispatch4:TEST MESSAGE</wctp-Alphanumeric>
1/12/2006 11:03:57 AM </wctp-Payload>
1/12/2006 11:03:57 AM </wctp-SubmitClientMessage>
1/12/2006 11:03:57 AM </wctp-Operation>
1/12/2006 11:03:57 AM Recieved:
1/12/2006 11:03:57 AM <?xml version="1.0" encoding="UTF-8"?>
1/12/2006 11:03:57 AM <!DOCTYPE wctp-Operation SYSTEM "http://wctp.myairmail.com/wctp/wctp-dtd-v1r1.dtd">
1/12/2006 11:03:57 AM <wctp-Operation wctpVersion="wctp-dtd-v ...

Hello,

Our connection to the Verizon WCTP service stopped dead mid December. The Verizon folks tell me that "there was a small outage resulting from maintenance that was performed Friday [12/16/2005] morning. This has been corrected and WCTP is now working."

It seems that NotePager is no longer able to authenticate and transmit pages. The error message reported by NotePager is "Message rejected: Invalid SenderID or securityCode 401".

Ok, so I setup a brand-new account with Verizon via their Web site, thinking that their outage hosed our WCTP account. Still having authentication (I believe) issues.

Comments?

Thanks!

- Curt

Greetings,

The fix for this problem was a patch from the NotePage, Inc. folks. As for the User setup, in our case, I used Tools -> Settings -> General -> Sender's Name. This matches the account created at Verizon. The password is stored in the Carrier record.

Hope this helps!

Peace.

- Curt

Greetings,

In the interest in brevity, here are the specifics about my NotePager Pro (Version 3.0) issue:

Protocol: WCTP via internet
Pager Carrier: Verizon
WCTP Site: wctp.myairmail.com/wctp
Firewall: None (in this test environment)

As discussed in this forum, Verizon requires that you setup a user ID and password to authenticate to their WCTP server. I have done so.

I am receiving an “Invalid response from host” error message that I believe is related to how NotePage sends the user ID – it adds “@” to the end of the ID. Or perhaps I am on the wrong track here…

Below is the log (with IDs and Password changed). Any assistance would be greatly appreciated.

<NotePage Pro Log>

5/10/2005 4:54:22 PM ------------------------------------------------
5/10/2005 4:54:22 PM Start connection to carrier: Verizon
5/10/2005 4:54:22 PM Send using WCTP protocol
5/10/2005 4:54:22 PM ------------------------------------------------
5/10/2005 4:54:22 PM Working on message to: MyUser from: MySendersName
5/10/2005 4:54:22 PM Formatting message
5/10/2005 4:54:22 PM Message contained in single packet
5/10/2005 4:54:22 PM Sending message
5/10/2005 4:54:22 PM Sent:
5/10/2005 4:54:22 PM <?xml version="1.0"?>
5/10/2005 4:54:22 PM <!DOCTYPE wctp-Operation SYSTEM "http://dtd.wctp.org/wctp-dtd-v1r1.dtd">
5/10/2005 4:54:22 PM <wctp-Operation wctpVersion="wctp-dtd-v1r1">
5/10/2005 4:54:22 PM <wctp-SubmitClientMessage>
5/10/2005 4:54:22 PM <wctp-SubmitClientHeader submitTimestamp="2005-05-10T22:54:22">
5/10/2005 4:54:22 PM <wctp-ClientOriginator senderID="MySendersName@" miscInfo="MyVerizonPassword" />
5/10/2005 4:54:22 PM <wctp-ClientMessageControl preformatted="true" />
5/10/2005 4:54:22 PM <wctp-Recipient recipientID="3035551212" />
5/10/2005 4:54:22 PM </wctp-SubmitClientHeader>
5/10/2005 4:54:22 PM <wctp-Payload>
5/10/2005 4:54:22 PM <wctp-Alphanum ...

Author	Message
Topic: Verizon WCTP stopped cold
CLingle Replies: 7 Views: 23827	Forum: NotePager Pro Support Posted: Thu Jan 26, 2006 4:59 pm Subject: Solution
CLingle Replies: 7 Views: 23827	This was resolved by a patch from the NotePager Pro folks. The "@" symbol was removed from the ID field. Thanks! - Curt
Topic: Verizon WCTP stopped cold
CLingle Replies: 7 Views: 23827	Forum: NotePager Pro Support Posted: Wed Jan 18, 2006 12:01 pm Subject: Further exploration of the "@" symbol.
CLingle Replies: 7 Views: 23827	Setup looks good. NotePager Pro is definitely inserting the "@" after the user ID. I edited the log above to remove private information. Can I email some unedited screen shots directly to you? Thanks, - Curt
Topic: Verizon WCTP stopped cold
CLingle Replies: 7 Views: 23827	Forum: NotePager Pro Support Posted: Tue Jan 17, 2006 3:33 pm Subject: Originator senderID contains @ symbol – problem?
CLingle Replies: 7 Views: 23827	Hello, Thanks for the feedback. Here is what Verizon states when you activate (verify) the User ID via email: ----- Congratulations, you have confirmed the Tech Email field on your Registration Form and your WCTP account is ready for immediate use. Remember, in a wctp-SubmitRequest your username is placed in the wctp-Originator senderID attribute and your password should be in the wctp-Originator securityCode attribute. Here is an sample line from a valid WCTP <wctp-SubmitRequest> request: <wctp-Originator senderID="myUserName" securityCode="myPassWord"/> Likewise, when you submit a wctp-SubmitClientMessage request, your username should be in the wctp-ClientOriginator senderID attribute, and your password in the wctp-ClientOriginator miscInfo attribute. Here is an sample line from a valid WCTP <wctp-SubmitClientMessage> request: <wctp-ClientOriginator senderID="myUserName" miscInfo="myPassWord"/> Thanks for using WCTP. ----- It looks like Notepager Pro is tacking on "@" at the end of the user name, perhaps this is the problem? Thanks, - Curt
Topic: Verizon WCTP stopped cold
CLingle Replies: 7 Views: 23827	Forum: NotePager Pro Support Posted: Thu Jan 12, 2006 1:17 pm Subject: NotePager Pro ~ Verizon WCTP ~ Invalid Response ~ follow-up
CLingle Replies: 7 Views: 23827	Verizon recommended that I setup yet another WCTP account via their Web site at: http://wctp.myairmail.com/wctpRegistration/ Having done so, I still receive the "Invalid SenderID or securityCode 401" error as the log below indicates: 1/12/2006 11:03:56 AM ==================================== 1/12/2006 11:03:56 AM Start connection to carrier: Verizon 1/12/2006 11:03:56 AM Send using WCTP protocol 1/12/2006 11:03:56 AM ------------------------------------------------ 1/12/2006 11:03:56 AM Working on message to: John Doe from: myuserid 1/12/2006 11:03:56 AM Formatting message 1/12/2006 11:03:56 AM Message contained in single packet 1/12/2006 11:03:57 AM Sending message 1/12/2006 11:03:57 AM Sent: 1/12/2006 11:03:57 AM <?xml version="1.0"?> 1/12/2006 11:03:57 AM <!DOCTYPE wctp-Operation SYSTEM "http://dtd.wctp.org/wctp-dtd-v1r1.dtd"> 1/12/2006 11:03:57 AM <wctp-Operation wctpVersion="wctp-dtd-v1r1"> 1/12/2006 11:03:57 AM <wctp-SubmitClientMessage> 1/12/2006 11:03:57 AM <wctp-SubmitClientHeader submitTimestamp="2006-01-12T18:03:57"> 1/12/2006 11:03:57 AM <wctp-ClientOriginator senderID="myuserid@" miscInfo="mypassword" /> 1/12/2006 11:03:57 AM <wctp-ClientMessageControl preformatted="true" /> 1/12/2006 11:03:57 AM <wctp-Recipient recipientID="3035551212" /> 1/12/2006 11:03:57 AM </wctp-SubmitClientHeader> 1/12/2006 11:03:57 AM <wctp-Payload> 1/12/2006 11:03:57 AM <wctp-Alphanumeric>dispatch4:TEST MESSAGE</wctp-Alphanumeric> 1/12/2006 11:03:57 AM </wctp-Payload> 1/12/2006 11:03:57 AM </wctp-SubmitClientMessage> 1/12/2006 11:03:57 AM </wctp-Operation> 1/12/2006 11:03:57 AM Recieved: 1/12/2006 11:03:57 AM <?xml version="1.0" encoding="UTF-8"?> 1/12/2006 11:03:57 AM <!DOCTYPE wctp-Operation SYSTEM "http://wctp.myairmail.com/wctp/wctp-dtd-v1r1.dtd"> 1/12/2006 11:03:57 AM <wctp-Operation wctpVersion="wctp-dtd-v ...
Topic: Verizon WCTP stopped cold
CLingle Replies: 7 Views: 23827	Forum: NotePager Pro Support Posted: Mon Jan 09, 2006 5:32 pm Subject: Verizon WCTP stopped cold
CLingle Replies: 7 Views: 23827	Hello, Our connection to the Verizon WCTP service stopped dead mid December. The Verizon folks tell me that "there was a small outage resulting from maintenance that was performed Friday [12/16/2005] morning. This has been corrected and WCTP is now working." It seems that NotePager is no longer able to authenticate and transmit pages. The error message reported by NotePager is "Message rejected: Invalid SenderID or securityCode 401". Ok, so I setup a brand-new account with Verizon via their Web site, thinking that their outage hosed our WCTP account. Still having authentication (I believe) issues. Comments? Thanks! - Curt
Topic: NotePager Pro - Verizon - WCTP - Invalid response from host
CLingle Replies: 8 Views: 35500	Forum: NotePager Pro Support Posted: Mon Jan 09, 2006 5:23 pm Subject: Verizon User setup and patch
CLingle Replies: 8 Views: 35500	Greetings, The fix for this problem was a patch from the NotePage, Inc. folks. As for the User setup, in our case, I used Tools -> Settings -> General -> Sender's Name. This matches the account created at Verizon. The password is stored in the Carrier record. Hope this helps! Peace. - Curt
Topic: NotePager Pro - Verizon - WCTP - Invalid response from host
CLingle Replies: 8 Views: 35500	Forum: NotePager Pro Support Posted: Tue May 10, 2005 6:17 pm Subject: NotePager Pro - Verizon - WCTP - Invalid response from host
CLingle Replies: 8 Views: 35500	Greetings, In the interest in brevity, here are the specifics about my NotePager Pro (Version 3.0) issue: Protocol: WCTP via internet Pager Carrier: Verizon WCTP Site: wctp.myairmail.com/wctp Firewall: None (in this test environment) As discussed in this forum, Verizon requires that you setup a user ID and password to authenticate to their WCTP server. I have done so. I am receiving an “Invalid response from host” error message that I believe is related to how NotePage sends the user ID – it adds “@” to the end of the ID. Or perhaps I am on the wrong track here… Below is the log (with IDs and Password changed). Any assistance would be greatly appreciated. <NotePage Pro Log> 5/10/2005 4:54:22 PM ------------------------------------------------ 5/10/2005 4:54:22 PM Start connection to carrier: Verizon 5/10/2005 4:54:22 PM Send using WCTP protocol 5/10/2005 4:54:22 PM ------------------------------------------------ 5/10/2005 4:54:22 PM Working on message to: MyUser from: MySendersName 5/10/2005 4:54:22 PM Formatting message 5/10/2005 4:54:22 PM Message contained in single packet 5/10/2005 4:54:22 PM Sending message 5/10/2005 4:54:22 PM Sent: 5/10/2005 4:54:22 PM <?xml version="1.0"?> 5/10/2005 4:54:22 PM <!DOCTYPE wctp-Operation SYSTEM "http://dtd.wctp.org/wctp-dtd-v1r1.dtd"> 5/10/2005 4:54:22 PM <wctp-Operation wctpVersion="wctp-dtd-v1r1"> 5/10/2005 4:54:22 PM <wctp-SubmitClientMessage> 5/10/2005 4:54:22 PM <wctp-SubmitClientHeader submitTimestamp="2005-05-10T22:54:22"> 5/10/2005 4:54:22 PM <wctp-ClientOriginator senderID="MySendersName@" miscInfo="MyVerizonPassword" /> 5/10/2005 4:54:22 PM <wctp-ClientMessageControl preformatted="true" /> 5/10/2005 4:54:22 PM <wctp-Recipient recipientID="3035551212" /> 5/10/2005 4:54:22 PM </wctp-SubmitClientHeader> 5/10/2005 4:54:22 PM <wctp-Payload> 5/10/2005 4:54:22 PM <wctp-Alphanum ...