Search found 14 matches

I upgraded to V 9.0 the end of July, and it seems that we are no longer getting the Cad messages to push to out. We use Get ASCII. Thanks!

Thanks! I'll check with my IT dept to see if they will open those ports, and go from there!

We currently use SMTP for our recipients, however we seem to be seeing slow delivery times. Do either protocol require specific ports to be opened?

I found the log file, and it appears that the CAD system is splitting the message into 2, but 15 minutes apart.
Our CAD IT person is looking into it.
Thanks for all the help!

I have posed that question to our CAD IT person, who is in the Police Dept, he may have left for the day.............if that's the case I'll be back in touch tomorrow. Thanks!

Our CAD uses Get Asci.
Our CAD vendor is VisionAir

ok, 10:24 message is actually the balance of the original message, it appears the message somehow got split

I understand the need for additional connectors, and will be doing a PO to upgrade, however that still leaves the issue as to why it took 15 minutes for it to schedule and send that second group

The issue is that the messages at 10:24 should have gone, at the same time the group at 10:09 went

I sent the files.

Looks like there is something else going on, what log files would you like me to send you?

I'm currently licensed for 3 connectors and seem to be having issues with long delays in receipt of a page, or not receiving them at all. Is the number of connectors related to number of recipients in pages?

The messages are queued via the getascii module.

I am unable to send SMTP messages to only select recipients, the log shows that all of my messages are being sent successfully, however most recipients with cell phones(Nextel, Verizon, Cingular) and some email carriers(yahoo, and some corporate ones) are not receiving them.

Author	Message
Topic: Vision Cad and Version 9.0
BobBuch Replies: 2 Views: 24427	Forum: Integration Related Questions Posted: Tue Aug 25, 2020 1:37 pm Subject: Vision Cad and Version 9.0
BobBuch Replies: 2 Views: 24427	I upgraded to V 9.0 the end of July, and it seems that we are no longer getting the Cad messages to push to out. We use Get ASCII. Thanks!
Topic: SNPP & WCTP Question
BobBuch Replies: 4 Views: 9948	Forum: PageGate Support Posted: Fri Jan 18, 2013 4:00 pm Subject: SNPP &WCTP question
BobBuch Replies: 4 Views: 9948	Thanks! I'll check with my IT dept to see if they will open those ports, and go from there!
Topic: SNPP & WCTP Question
BobBuch Replies: 4 Views: 9948	Forum: PageGate Support Posted: Fri Jan 18, 2013 3:38 pm Subject: SNPP & WCTP Question
BobBuch Replies: 4 Views: 9948	We currently use SMTP for our recipients, however we seem to be seeing slow delivery times. Do either protocol require specific ports to be opened?
Topic: Connectors
BobBuch Replies: 15 Views: 22745	Forum: PageGate Support Posted: Tue Jan 15, 2013 9:47 am Subject: Connectors
BobBuch Replies: 15 Views: 22745	I found the log file, and it appears that the CAD system is splitting the message into 2, but 15 minutes apart. Our CAD IT person is looking into it. Thanks for all the help!
Topic: Connectors
BobBuch Replies: 15 Views: 22745	Forum: PageGate Support Posted: Mon Jan 14, 2013 4:02 pm Subject: Connectors
BobBuch Replies: 15 Views: 22745	I have posed that question to our CAD IT person, who is in the Police Dept, he may have left for the day.............if that's the case I'll be back in touch tomorrow. Thanks!
Topic: Connectors
BobBuch Replies: 15 Views: 22745	Forum: PageGate Support Posted: Mon Jan 14, 2013 3:11 pm Subject: Connectors
BobBuch Replies: 15 Views: 22745	Our CAD uses Get Asci. Our CAD vendor is VisionAir
Topic: Connectors
BobBuch Replies: 15 Views: 22745	Forum: PageGate Support Posted: Mon Jan 14, 2013 2:21 pm Subject: Connectors
BobBuch Replies: 15 Views: 22745	ok, 10:24 message is actually the balance of the original message, it appears the message somehow got split
Topic: Connectors
BobBuch Replies: 15 Views: 22745	Forum: PageGate Support Posted: Mon Jan 14, 2013 2:11 pm Subject: Connectors
BobBuch Replies: 15 Views: 22745	I understand the need for additional connectors, and will be doing a PO to upgrade, however that still leaves the issue as to why it took 15 minutes for it to schedule and send that second group
Topic: Connectors
BobBuch Replies: 15 Views: 22745	Forum: PageGate Support Posted: Mon Jan 14, 2013 2:05 pm Subject: Connectors
BobBuch Replies: 15 Views: 22745	The issue is that the messages at 10:24 should have gone, at the same time the group at 10:09 went
Topic: Connectors
BobBuch Replies: 15 Views: 22745	Forum: PageGate Support Posted: Mon Jan 14, 2013 12:50 pm Subject: Connectors
BobBuch Replies: 15 Views: 22745	I sent the files.
Topic: Connectors
BobBuch Replies: 15 Views: 22745	Forum: PageGate Support Posted: Mon Jan 14, 2013 12:18 pm Subject: Connectors
BobBuch Replies: 15 Views: 22745	Looks like there is something else going on, what log files would you like me to send you?
Topic: Connectors
BobBuch Replies: 15 Views: 22745	Forum: PageGate Support Posted: Mon Jan 14, 2013 11:50 am Subject: Connectors
BobBuch Replies: 15 Views: 22745	I'm currently licensed for 3 connectors and seem to be having issues with long delays in receipt of a page, or not receiving them at all. Is the number of connectors related to number of recipients in pages?
Topic: Unable to send SMTP messages to selective recipients
BobBuch Replies: 3 Views: 9738	Forum: PageGate Support Posted: Wed Sep 13, 2006 2:56 pm Subject: Unable to send SMTP messages to selective recipients
BobBuch Replies: 3 Views: 9738	The messages are queued via the getascii module.
Topic: Unable to send SMTP messages to selective recipients
BobBuch Replies: 3 Views: 9738	Forum: PageGate Support Posted: Wed Sep 13, 2006 2:37 pm Subject: Unable to send SMTP messages to selective recipients
BobBuch Replies: 3 Views: 9738	I am unable to send SMTP messages to only select recipients, the log shows that all of my messages are being sent successfully, however most recipients with cell phones(Nextel, Verizon, Cingular) and some email carriers(yahoo, and some corporate ones) are not receiving them.