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I had to change the outgoing mail to a different mail hub, since our ISP will only allow outgoing through their own server. I could not get this to work using either this setting or the original default.

Here is the log:

2/10/2005 5:13:30 PM Working on message to: Shaw, Alan from: Belltown Fire Department
2/10/2005 5:13:30 PM Formatting message
2/10/2005 5:13:30 PM Message contained in single packet
2/10/2005 5:13:30 PM Trying host: mail-hub@optonline.net
2/10/2005 5:13:46 PM Connected to: mail-hub@optonline.net
2/10/2005 5:13:46 PM Disconnected
2/10/2005 5:13:46 PM Message not accepted
2/10/2005 5:13:46 PM Message retry limit reached
2/10/2005 5:13:46 PM FAILED To:Shaw, Alan Frm:Belltown Fire Department Msg:Pager Test
2/10/2005 5:13:46 PM Carrier retry limit reached. Marking pending messages as bad

I checked out that thread, which sent me to another thread which had directions on how to fix a similar problem in pagegate, not notepage pro. I had read both of those threads before posting my question.

I attempted to follow the directions in those posts anyway but found that there is already a file called modem.dbg in that directory. since the directions don't go on from there for notepage pro this was of little help. I tried calling tech support on the phone but got voicemail. I will try to reach a live person again when I get to the office today.

I also have a sender's name in that field already, which comes up on other providers. It is so far Verizon and Cingular which I can not get to work. Only Nextel seems to work well. If this problem can not be solved then I will have to look for another program that will work for our fire department.

I checked out that thread, which sent me to another thread which had directions on how to fix a similar problem in pagegate, not notepage pro. I had read both of those threads before posting my question.

I attempted to follow the directions in those posts anyway but found that there is already a file called modem.dbg in that directory. since the directions don't go on from there for notepage pro this was of little help. I tried calling tech support on the phone but got voicemail. I will try to reach a live person again when I get to the office today.

I also have a sender's name in that field already, which comes up on other providers. It is so far Verizon and Cingular which I can not get to work. Only Nextel seems to work well. If this problem can not be solved then I will have to look for another program that will work for our fire department.

Alan Shaw
Belltown Fire Department
Stamford, CT

I just downloaded the free trial version of Notepager Pro. I can not get it to send messages to Verizon cellphones. I have a sender name, I am sending via SMTP to the 10 Digit Phone Number @vtext.com. I get the same error message regardless of which phone I am trying to reach. I am able to E-Mail these users from the same computer.

The only other problem I can think of is that the computer is connected to a cable router then to a cable modem to the internet. The message log shows that the program is making a connection to verizon then refusing the message.

Author	Message
Topic: Verizon Wireless
BFD182 Replies: 7 Views: 23964	Forum: NotePager Pro Support Posted: Thu Feb 10, 2005 5:17 pm Subject: Verizon Wireless
BFD182 Replies: 7 Views: 23964	I had to change the outgoing mail to a different mail hub, since our ISP will only allow outgoing through their own server. I could not get this to work using either this setting or the original default. Here is the log: 2/10/2005 5:13:30 PM Working on message to: Shaw, Alan from: Belltown Fire Department 2/10/2005 5:13:30 PM Formatting message 2/10/2005 5:13:30 PM Message contained in single packet 2/10/2005 5:13:30 PM Trying host: mail-hub@optonline.net 2/10/2005 5:13:46 PM Connected to: mail-hub@optonline.net 2/10/2005 5:13:46 PM Disconnected 2/10/2005 5:13:46 PM Message not accepted 2/10/2005 5:13:46 PM Message retry limit reached 2/10/2005 5:13:46 PM FAILED To:Shaw, Alan Frm:Belltown Fire Department Msg:Pager Test 2/10/2005 5:13:46 PM Carrier retry limit reached. Marking pending messages as bad
Topic: Verizon Wireless
BFD182 Replies: 7 Views: 23964	Forum: NotePager Pro Support Posted: Tue Feb 08, 2005 11:25 am Subject: Verizon Wireless
BFD182 Replies: 7 Views: 23964	I checked out that thread, which sent me to another thread which had directions on how to fix a similar problem in pagegate, not notepage pro. I had read both of those threads before posting my question. I attempted to follow the directions in those posts anyway but found that there is already a file called modem.dbg in that directory. since the directions don't go on from there for notepage pro this was of little help. I tried calling tech support on the phone but got voicemail. I will try to reach a live person again when I get to the office today. I also have a sender's name in that field already, which comes up on other providers. It is so far Verizon and Cingular which I can not get to work. Only Nextel seems to work well. If this problem can not be solved then I will have to look for another program that will work for our fire department.
Topic: Verizon Wireless
BFD182 Replies: 7 Views: 23964	Forum: NotePager Pro Support Posted: Tue Feb 08, 2005 11:24 am Subject: Verizon Wireless
BFD182 Replies: 7 Views: 23964	I checked out that thread, which sent me to another thread which had directions on how to fix a similar problem in pagegate, not notepage pro. I had read both of those threads before posting my question. I attempted to follow the directions in those posts anyway but found that there is already a file called modem.dbg in that directory. since the directions don't go on from there for notepage pro this was of little help. I tried calling tech support on the phone but got voicemail. I will try to reach a live person again when I get to the office today. I also have a sender's name in that field already, which comes up on other providers. It is so far Verizon and Cingular which I can not get to work. Only Nextel seems to work well. If this problem can not be solved then I will have to look for another program that will work for our fire department. Alan Shaw Belltown Fire Department Stamford, CT
Topic: Verizon Wireless
BFD182 Replies: 7 Views: 23964	Forum: NotePager Pro Support Posted: Fri Feb 04, 2005 3:21 pm Subject: Verizon Wireless
BFD182 Replies: 7 Views: 23964	I just downloaded the free trial version of Notepager Pro. I can not get it to send messages to Verizon cellphones. I have a sender name, I am sending via SMTP to the 10 Digit Phone Number @vtext.com. I get the same error message regardless of which phone I am trying to reach. I am able to E-Mail these users from the same computer. The only other problem I can think of is that the computer is connected to a cable router then to a cable modem to the internet. The message log shows that the program is making a connection to verizon then refusing the message.