Search found 7 matches

Looks like adding the record to the host file worked.

Thanks!

The only external DNS on this machine is in PageGate under the Global settings. So if I try to telnet by name it cannot be resolved. That is why I was using the IP.

When PageGate attempts to send the message's I can see in the dialer that it is able to resolve to smtp-bb.vtext.com.

Yes it is.

I do get the 220 reponse when I telnet to 69.78.128.213 on port 25.

There is no AV or Firewall on this server. Is it possible that the ISP is blocking it?

Hello,

I am trying to configure SMTP to Verizon phones in PageGate 5.0 and so far am not having any luck.

I have entered 2 good DNS servers under GLOPBAL SMTP

I have the recipients set as #10@vtext.com

The dialer keeps showing that it is trying smtp-bb.vtext.com but then disconnects with message not accepted.

I can telnet to smtp-bb.vtext.com on port 25 from my test box. I can telnet to the IP address from the customer machine as well but must use the IP address because the only external DNS on the server is in the PageGate settings.

Any suggestions? If any further info is needed, just let me know.

Thanks,
Matt

It is version 4.0.0.96

It is version 4.0.0.96

We have a customer who is trying to print the group report in PageGate 4.0

When trying to print the following error is received:

PG Admin Fatal Error
Excessive database error: 3021 No current record. in Procedure: frmPrintPreview GroupListReport Program Halted

Any suggestions on correcting this?

Thanks,
Matt

Author	Message
Topic: SMTP to Verizon phones
911tech Replies: 9 Views: 20375	Forum: PageGate Support Posted: Tue Nov 30, 2010 1:14 pm Subject: SMTP to Verizon phones
911tech Replies: 9 Views: 20375	Looks like adding the record to the host file worked. Thanks!
Topic: SMTP to Verizon phones
911tech Replies: 9 Views: 20375	Forum: PageGate Support Posted: Tue Nov 30, 2010 11:13 am Subject: SMTP to Verizon phones
911tech Replies: 9 Views: 20375	The only external DNS on this machine is in PageGate under the Global settings. So if I try to telnet by name it cannot be resolved. That is why I was using the IP. When PageGate attempts to send the message's I can see in the dialer that it is able to resolve to smtp-bb.vtext.com.
Topic: SMTP to Verizon phones
911tech Replies: 9 Views: 20375	Forum: PageGate Support Posted: Tue Nov 30, 2010 11:10 am Subject: SMTP to Verizon phones
911tech Replies: 9 Views: 20375	Yes it is.
Topic: SMTP to Verizon phones
911tech Replies: 9 Views: 20375	Forum: PageGate Support Posted: Tue Nov 30, 2010 11:05 am Subject: SMTP to Verizon phones
911tech Replies: 9 Views: 20375	I do get the 220 reponse when I telnet to 69.78.128.213 on port 25. There is no AV or Firewall on this server. Is it possible that the ISP is blocking it?
Topic: SMTP to Verizon phones
911tech Replies: 9 Views: 20375	Forum: PageGate Support Posted: Mon Nov 29, 2010 8:38 pm Subject: SMTP to Verizon phones
911tech Replies: 9 Views: 20375	Hello, I am trying to configure SMTP to Verizon phones in PageGate 5.0 and so far am not having any luck. I have entered 2 good DNS servers under GLOPBAL SMTP I have the recipients set as #10@vtext.com The dialer keeps showing that it is trying smtp-bb.vtext.com but then disconnects with message not accepted. I can telnet to smtp-bb.vtext.com on port 25 from my test box. I can telnet to the IP address from the customer machine as well but must use the IP address because the only external DNS on the server is in the PageGate settings. Any suggestions? If any further info is needed, just let me know. Thanks, Matt
Topic: Error Printing Group Report
911tech Replies: 3 Views: 10312	Forum: PageGate Support Posted: Wed Sep 01, 2010 11:46 am Subject: Error Printing Group Report
911tech Replies: 3 Views: 10312	It is version 4.0.0.96
Topic: Error Printing Group Report
911tech Replies: 3 Views: 10312	Forum: PageGate Support Posted: Wed Sep 01, 2010 11:25 am Subject: Error Printing Group Report
911tech Replies: 3 Views: 10312	We have a customer who is trying to print the group report in PageGate 4.0 When trying to print the following error is received: PG Admin Fatal Error Excessive database error: 3021 No current record. in Procedure: frmPrintPreview GroupListReport Program Halted Any suggestions on correcting this? Thanks, Matt