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So after a fair bit of chin scratching and rechecking all our configs and the suggestions above....

still no joy on pagegate picking up the files off the PRTG server dir. I tested them manually via a copy and paste into an alternate dir on the pagegate server and zing off they go.

so for the purposes of our testing - I confirmed what was needed. there is a whole network layer and firewall between those two servers and it was probably to do with that - although out log checking couldn't identify any issues.

cheers for help.

Correct the EXE folder location that getascii refers to is on the PRTG server.

I simply mapped a drive through to the PRTG install location.

and just confirming pagegate running as a service, and getascii module running. PG Monitor up on screen and server, getascii, client, connections and connector all in green and cycling as I guess you would expect.

Have already tested pagegate out to pager notification ok, so its just this integration bit im struggling with.

Howdy,

I have configured pagegate and PRTG to try generate pager messages via getascii out to an external modem. Followed all directions and for the getascii EXE polling directory its pointed at the PRTG server via fileshare.

running a test notification with sendpage32 as instructed with parameter;

3 PRTG [%sitename] %device %name %status %down (%message)

(User 3 setup in pagegate)

It just appears to disappear and no indication its received on the pagegate server. Any way I can check whats failing, or is there an alternate configuration or step for remote pagegate servers from the prtg server?

Fantastic documentation and video help btw. I spent a whole week some years ago trying to integrate Alarmpoint with BMC.

Author	Message
Topic: Pagegate on different server to PRTG - Paging via getascii
1freediver Replies: 5 Views: 13232	Forum: PageGate Support Posted: Mon May 21, 2012 7:49 pm Subject: Pagegate on different server to PRTG - Paging via getascii
1freediver Replies: 5 Views: 13232	So after a fair bit of chin scratching and rechecking all our configs and the suggestions above.... still no joy on pagegate picking up the files off the PRTG server dir. I tested them manually via a copy and paste into an alternate dir on the pagegate server and zing off they go. so for the purposes of our testing - I confirmed what was needed. there is a whole network layer and firewall between those two servers and it was probably to do with that - although out log checking couldn't identify any issues. cheers for help.
Topic: Pagegate on different server to PRTG - Paging via getascii
1freediver Replies: 5 Views: 13232	Forum: PageGate Support Posted: Thu May 17, 2012 7:27 pm Subject: Pagegate on different server to PRTG - Paging via getascii
1freediver Replies: 5 Views: 13232	Correct the EXE folder location that getascii refers to is on the PRTG server. I simply mapped a drive through to the PRTG install location. and just confirming pagegate running as a service, and getascii module running. PG Monitor up on screen and server, getascii, client, connections and connector all in green and cycling as I guess you would expect. Have already tested pagegate out to pager notification ok, so its just this integration bit im struggling with.
Topic: Pagegate on different server to PRTG - Paging via getascii
1freediver Replies: 5 Views: 13232	Forum: PageGate Support Posted: Thu May 17, 2012 6:59 pm Subject: Pagegate on different server to PRTG - Paging via getascii
1freediver Replies: 5 Views: 13232	Howdy, I have configured pagegate and PRTG to try generate pager messages via getascii out to an external modem. Followed all directions and for the getascii EXE polling directory its pointed at the PRTG server via fileshare. running a test notification with sendpage32 as instructed with parameter; 3 PRTG [%sitename] %device %name %status %down (%message) (User 3 setup in pagegate) It just appears to disappear and no indication its received on the pagegate server. Any way I can check whats failing, or is there an alternate configuration or step for remote pagegate servers from the prtg server? Fantastic documentation and video help btw. I spent a whole week some years ago trying to integrate Alarmpoint with BMC.