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Thank you, I was really at that point of making sure everything about our side of the fence was okay.
I appreciate the confirmation, we'll begin the wonderful task of reaching out to Telstra.
Wish us luck (we'll need it!).

Hi folks, newbie poster, so please be gentle

Up until just recently, our PageGate v5 instance was working beautifully, however recently it stopped sending pages.

Here's a rundown of our setup:

Host: Server 2008 Std
Modem: 56k on COM1. It's a NetComm Series 9 SmartModem56 v.90
We're using TAP to Telstra (Australia)
Carrier communication parameters: 9600, even, 7, 1
Init string: AT&FQ0V1X4&D2N0+MS=V32
Phone number: 125107

Connector 1: uses same init string, dialing prefix 0

We have no problem connecting to the modem, and it dials the carrier and connects fine. But every message it sends gives the response Bad ID or message content. Message aborted.

It then permanently fails and hangs up.

Here's a transcript (identities changed to protect the obvious):

8/22/2017 11:02:52 AM ========================================
8/22/2017 11:02:52 AM Start connection to carrier: Telstra
8/22/2017 11:02:52 AM Connect using TAP protocol
8/22/2017 11:02:52 AM Setting communication parameters (9600,e,7,1)
8/22/2017 11:02:52 AM Attempting to reset modem
8/22/2017 11:02:55 AM Sent:AT<CR>
8/22/2017 11:02:55 AM Received:<CR><LF>OK<CR><LF>
8/22/2017 11:02:56 AM Modem reset
8/22/2017 11:02:56 AM Attempting to send dialer init string
8/22/2017 11:02:56 AM Sent:AT&FQ0V1X4&D2N0+MS=V32<CR>
8/22/2017 11:02:57 AM Received:<CR><LF>OK<CR><LF>
8/22/2017 11:02:57 AM Dialer init string sent
8/22/2017 11:02:57 AM Attempting to send carrier init string
8/22/2017 11:02:58 AM Sent:AT&FQ0V1X4&D2N0+MS=V32<CR>
8/22/2017 11:02:59 AM Received:<CR><LF>OK<CR><LF>
8/22/2017 11:02:59 AM Carrier init string sent
8/22/2017 11:02:59 AM Dialing carrier
8/22/2017 11:02:59 AM Sent:ATDT0125107<CR>
8/22/2017 11:03:07 AM Waiting for connection
8/22/2017 11:03:21 AM Received:<CR><LF>CONNECT 9600<CR><LF>
8/22/2017 11:0 ...

Author	Message
Topic: Unable to send SMS: Bad ID or content
1fizgignz Replies: 3 Views: 6946	Forum: PageGate Support Posted: Tue Aug 22, 2017 4:42 pm Subject: Thank you
1fizgignz Replies: 3 Views: 6946	Thank you, I was really at that point of making sure everything about our side of the fence was okay. I appreciate the confirmation, we'll begin the wonderful task of reaching out to Telstra. Wish us luck (we'll need it!).
Topic: Unable to send SMS: Bad ID or content
1fizgignz Replies: 3 Views: 6946	Forum: PageGate Support Posted: Mon Aug 21, 2017 8:35 pm Subject: Unable to send SMS: Bad ID or content
1fizgignz Replies: 3 Views: 6946	Hi folks, newbie poster, so please be gentle Up until just recently, our PageGate v5 instance was working beautifully, however recently it stopped sending pages. Here's a rundown of our setup: Host: Server 2008 Std Modem: 56k on COM1. It's a NetComm Series 9 SmartModem56 v.90 We're using TAP to Telstra (Australia) Carrier communication parameters: 9600, even, 7, 1 Init string: AT&FQ0V1X4&D2N0+MS=V32 Phone number: 125107 Connector 1: uses same init string, dialing prefix 0 We have no problem connecting to the modem, and it dials the carrier and connects fine. But every message it sends gives the response Bad ID or message content. Message aborted. It then permanently fails and hangs up. Here's a transcript (identities changed to protect the obvious): 8/22/2017 11:02:52 AM ======================================== 8/22/2017 11:02:52 AM Start connection to carrier: Telstra 8/22/2017 11:02:52 AM Connect using TAP protocol 8/22/2017 11:02:52 AM Setting communication parameters (9600,e,7,1) 8/22/2017 11:02:52 AM Attempting to reset modem 8/22/2017 11:02:55 AM Sent:AT<CR> 8/22/2017 11:02:55 AM Received:<CR><LF>OK<CR><LF> 8/22/2017 11:02:56 AM Modem reset 8/22/2017 11:02:56 AM Attempting to send dialer init string 8/22/2017 11:02:56 AM Sent:AT&FQ0V1X4&D2N0+MS=V32<CR> 8/22/2017 11:02:57 AM Received:<CR><LF>OK<CR><LF> 8/22/2017 11:02:57 AM Dialer init string sent 8/22/2017 11:02:57 AM Attempting to send carrier init string 8/22/2017 11:02:58 AM Sent:AT&FQ0V1X4&D2N0+MS=V32<CR> 8/22/2017 11:02:59 AM Received:<CR><LF>OK<CR><LF> 8/22/2017 11:02:59 AM Carrier init string sent 8/22/2017 11:02:59 AM Dialing carrier 8/22/2017 11:02:59 AM Sent:ATDT0125107<CR> 8/22/2017 11:03:07 AM Waiting for connection 8/22/2017 11:03:21 AM Received:<CR><LF>CONNECT 9600<CR><LF> 8/22/2017 11:0 ...