http://http://blogs.law.harvard.edu/tech/rss NotePage, Inc. http://www.notepage.net/forum/ Support Forum webmaster@notepage.net webmaster@notepage.net Wed, 20 May 2026 04:28:05 GMT NotePager Pro Support - RE: NotePager Pro Not Receiving Requests from SolarWinds Alerts http://www.notepage.net/forum/viewtopic.php?p=23073#23073 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Wed Apr 22, 2026 8:25 am (GMT -5)<br /> <br /> I suspect it may have to do with user profile virtualization, so let's keep everything in a common store to see if it resolves the issue. <br /> <br /> First, let's make a copy of the configuration. <br /> 1) Open NotePager Pro. <br /> <br /> 2) Go to Help - Folders and make a note of the Global Database folder. <br /> <br /> 3) Open Windows Explorer <br /> <br /> 4) Browse to the global database folder. <br /> 4a) In this folder, there should be a file named 'npp.mdb' - make a copy of it somewhere easy to access like a flash drive, the desktop, wherever is convenient. We'll need this file later. <br /> <br /> Next, we'll need to create a new registry entry in Windows: <br /> 1) In Windows, run Regedit. <br /> <br /> 2) Browse to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\NotePage <br /> <br /> 3) Right click 'NotePage', mouse over 'New' and select 'Key' <br /> <br /> 4) Name the Key: NotePagerPro <br /> Note: Make sure there is no space in the above key name <br /> <br /> 5) Right click the new 'NotePagerPro' key, mouse over new, select 'String Value' <br /> <br /> 6) Name the string value: LocalDB <br /> <br /> 7) Double click the new LocalDB entry and set its' value to: True <br /> <br /> <img src="http://www.notepage.net/forum/images/smiles/icon_cool.gif" alt="Cool" border="0" /> Close regedit. <br /> <br /> Next, we need to run NPP with the new registry setting in place, so just right click on the shortcut for NPP and select 'Run as Administrator'. <br /> <br /> Then close the program. Ignore any/all warnings and errors, just close the program. <br /> <br /> Last up, we'll need to put the database in the new database folder: <br /> 1) In Windows, browse to c:\Program Files (x86)\NotePage\NotePagerPro\GlobalDB\ <br /> <br /> 2) Copy the backup database into this folder. <br /> <br /> 3) When prompted, you do want to overwrite the existing file. <br /> <br /> Then run NPP again to commit any new the changes. <br /> <br /> If that doesn't resolve the issue, please let us know!<br /> NotePager Pro Support - NotePager Pro Not Receiving Requests from SolarWinds Alerts http://www.notepage.net/forum/viewtopic.php?p=23071#23071 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=247499" target="_blank">novelpampers</a><br /> Subject: NotePager Pro Not Receiving Requests from SolarWinds Alerts<br />Posted: Tue Apr 21, 2026 11:47 pm (GMT -5)<br /> <br /> <br />