http://http://blogs.law.harvard.edu/tech/rss NotePage, Inc. http://www.notepage.net/forum/ Support Forum webmaster@notepage.net webmaster@notepage.net Sat, 25 May 2019 06:29:45 GMT General Questions and Announcements - RE: Saying Hello! http://www.notepage.net/forum/viewtopic.php?p=19595#19595 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=239854" target="_blank">SAMHus</a><br /> Posted: Fri May 17, 2019 2:39 pm (GMT -5)<br /> <br /> [quote="adi007"]hello, all notepage members adi on the house and newbie here..[/quote] <br /> Thanks and hello from my side too <img src="http://www.notepage.net/forum/images/smiles/icon_smile.gif" alt="Smile" border="0" /><br /> General Questions and Announcements - RE: Cellular vs Radio http://www.notepage.net/forum/viewtopic.php?p=19594#19594 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Fri May 17, 2019 11:19 am (GMT -5)<br /> <br /> We don't have an app that could run on the phones, no, but if the phones' hosting provider has a messaging API (SMTP, SNPP, WCTP, GET/POST, XMPP, etc), you could configure PageGate to deliver messages through it.<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> General Questions and Announcements - RE: Cellular vs Radio http://www.notepage.net/forum/viewtopic.php?p=19593#19593 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=239796" target="_blank">laphamr</a><br /> Posted: Fri May 17, 2019 11:15 am (GMT -5)<br /> <br /> FM Radio (like you car). The way I understand it is that certain cell phone models have a built in FM capability that can pick up a local radio stations.<br /> General Questions and Announcements - RE: Cellular vs Radio http://www.notepage.net/forum/viewtopic.php?p=19592#19592 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Fri May 17, 2019 9:55 am (GMT -5)<br /> <br /> Just to clarify something, when you mention "run on cell phones using the FM", what is "the FM" ?<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> General Questions and Announcements - Cellular vs Radio http://www.notepage.net/forum/viewtopic.php?p=19591#19591 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=239796" target="_blank">laphamr</a><br /> Subject: Cellular vs Radio<br />Posted: Fri May 17, 2019 9:44 am (GMT -5)<br /> <br /> Currently we have cell phone numbers for all individuals for regular communication as well as pagers (run by PageGate) to get notifications should cell fail. Question is, do you have an app that will run on cell phones using the FM? This would still allow for paging should cellular go down and remove one device to be carried. <br /> <br /> Thank you.<br /> PageGate Support - RE: Unable to create bad message directory http://www.notepage.net/forum/viewtopic.php?p=19590#19590 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=239796" target="_blank">laphamr</a><br /> Posted: Thu May 09, 2019 3:00 pm (GMT -5)<br /> <br /> That was it thank you. We had a permissions issue at the C:\PageGateData directory.<br /> PageGate Support - RE: Unable to create bad message directory http://www.notepage.net/forum/viewtopic.php?p=19589#19589 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Thu May 09, 2019 2:34 pm (GMT -5)<br /> <br /> Are you trying to run PG Admin on the server or a workstation? <br /> <br /> The PageGate Admin looks for the existence of several folders on start-up and if they don't exist, it attempts to create them. The directory it's referring to in this case is the 'badmsg' folder that's meant to be a sub-directory of the program's logging directory. <br /> <br /> If you're using the default directories, it would be c:\PageGateData\Logs\badmsg\ on the server.<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> PageGate Support - Unable to create bad message directory http://www.notepage.net/forum/viewtopic.php?p=19588#19588 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=239796" target="_blank">laphamr</a><br /> Subject: Unable to create bad message directory<br />Posted: Thu May 09, 2019 2:13 pm (GMT -5)<br /> <br /> While attempting to run the PageGate Admin element, immediately after clicking I get a Fatal Error pop-up stating Unable to create bad message directory. Can you tell me what action is being attempted on startup and what is required so I can get this up and running again. <br /> <br /> Thank you.<br /> PageGate Support - RE: WCTP Error http://www.notepage.net/forum/viewtopic.php?p=19577#19577 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Tue May 07, 2019 8:25 am (GMT -5)<br /> <br /> Hm... that's the only time I've run in to the 304 error code with WCTP. Is this something that had been working and then stopped working or is this a new implementation? <br /> <br /> Also, if you would, please email a copy of your c:\PageGateData\Logs\*.log files from the PageGate server to support at notepage dot com so we can have a look at the protocol negotiation sequences.<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> PageGate Support - RE: WCTP Error http://www.notepage.net/forum/viewtopic.php?p=19576#19576 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=233823" target="_blank">bbolin</a><br /> Posted: Tue May 07, 2019 8:21 am (GMT -5)<br /> <br /> That's already in the settings box. <br /> <br /> The WCTP carrier is Verizon if that makes a difference. <br /> <br /> Any other ideas?<br /> PageGate Support - RE: WCTP Error http://www.notepage.net/forum/viewtopic.php?p=19575#19575 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Tue May 07, 2019 8:15 am (GMT -5)<br /> <br /> That usually indicates that PageGate is using Base64 encoding for WCTP with a host that doesn't want (or can't accept) that encoding. Here's what you'll want to do: <br /> <br /> 1) Open PG Admin. <br /> <br /> 2) Go to Carriers - &lt;YourWCTPCarrier&gt; - Template <br /> <br /> 3) Copy and paste the following in the 'Settings' section of the template: <br /> StripNonPrintable = True <br /> <br /> 4) Click Apply. <br /> <br /> That should turn off base64 encoding for that carrier.<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> PageGate Support - WCTP Error http://www.notepage.net/forum/viewtopic.php?p=19574#19574 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=233823" target="_blank">bbolin</a><br /> Subject: WCTP Error<br />Posted: Tue May 07, 2019 8:04 am (GMT -5)<br /> <br /> Some messages sent via WCTP connection are failing with a "Message rejected:304" <br /> <br /> What is Failure errorCode="304"?<br /> PageGate Support - RE: in place OS upgrade of pagegate server http://www.notepage.net/forum/viewtopic.php?p=19570#19570 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=239617" target="_blank">drewlyle</a><br /> Posted: Mon May 06, 2019 9:46 am (GMT -5)<br /> <br /> Yes...we are currently running Version 8.4 of Pagegate on a Windows 7 box (as the Pagegate server) and will need to upgrade the box to Windows 10. I'm planning on just doing an in place upgrade of the OS to Windows 10. <br /> <br /> Thanks! <br /> Drew<br /> PageGate Support - RE: in place OS upgrade of pagegate server http://www.notepage.net/forum/viewtopic.php?p=19569#19569 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Mon May 06, 2019 9:43 am (GMT -5)<br /> <br /> Drew, <br /> <br /> Apparently I misread your message, you're doing an upgrade of the OS, not of PageGate. <br /> <br /> There still shouldn't be any issues with PageGate, though I do want to verify that you're using PageGate version 8? <br /> <br /> I ask because we have made some stability updates and bugfixes to PGv8 relevant for Windows 10 that aren't in the previous versions. So, if you're using v7 or prior, you'll want to upgrade to PGv8 for stability reasons.<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> PageGate Support - RE: in place OS upgrade of pagegate server http://www.notepage.net/forum/viewtopic.php?p=19568#19568 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Mon May 06, 2019 9:42 am (GMT -5)<br /> <br /> Drew, <br /> <br /> There shouldn't be any 'gotchas' for PageGate on Windows 10, it's fully compatible with that OS and the in-place upgrade should be fairly easy to accomplish. <br /> <br /> The specific steps you want can be found in our video tutorial here: <br /> <a href="https://www.notepage.net/videos/how-to-upgrade-to-pagegate-v8.htm" target="_blank">https://www.notepage.net/videos/how-to-upgrade-to-pagegate-v8.htm</a> <br /> <br /> or in the Installation section of our documentation here: <br /> <a href="https://www.notepage.net/manualchoice.htm" target="_blank">https://www.notepage.net/manualchoice.htm</a> <br /> <br /> If you need any assistance along the way, touch base and we'll be happy to help.<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br />