http://http://blogs.law.harvard.edu/tech/rss NotePage, Inc. http://www.notepage.net/forum/ Support Forum webmaster@notepage.net webmaster@notepage.net Tue, 20 Apr 2021 20:18:34 GMT PageGate Support - RE: Issue after running Pagegate (v7) http://www.notepage.net/forum/viewtopic.php?p=21121#21121 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Mon Apr 12, 2021 9:21 am (GMT -5)<br /> <br /> The archive import back in version 7 can be relatively slow and I suspect that it isn't hung up, it's just taking a long time to process the data due to the volume of data there is to process. <br /> <br /> Also, any time you want to update the archive, make sure to run the archive process on the server itself first as it will run much slower on a workstation. <br /> <br /> One thing you could could try is moving the archive files out of the archive folder, then drop in smaller collections of them that can be processed more easily until the entire archive is processed. <br /> <br /> If it truly does hang up after every archive import attempt, please zip your database and the archive and send them to support at notepage dot com<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> PageGate Support - RE: Issue after running Pagegate (v7) http://www.notepage.net/forum/viewtopic.php?p=21120#21120 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Mon Apr 12, 2021 9:21 am (GMT -5)<br /> <br /> The archive import back in version 7 can be relatively slow and I suspect that it isn't hung up, just a long time to process the data due to the volume of data there is to process. <br /> <br /> Also, any time you want to update the archive, make sure to run the archive process on the server itself first as it will run much slower on a workstation. <br /> <br /> One thing you could could try is moving the archive files out of the archive folder, then drop in smaller collections of them that can be processed more easily until the entire archive is processed. <br /> <br /> If it truly does hang up after every archive import attempt, please zip your database and the archive and send them to support at notepage dot com<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> PageGate Support - Issue after running Pagegate (v7) http://www.notepage.net/forum/viewtopic.php?p=21118#21118 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=246891" target="_blank">khaldrogo</a><br /> Subject: Issue after running Pagegate (v7)<br />Posted: Sun Apr 11, 2021 9:59 pm (GMT -5)<br /> <br /> Hi everyone, <br /> I have an issue after running Pagegate (v7) with the /archive attribute in order to import a large number of archived messages. Can anyone confirm this please? <br /> Basically it is stuck for hours at "Updating Archive". <br /> Thank!!!<br /> PageGate Support - RE: Messages to Microsoft Fax Server Stopped working http://www.notepage.net/forum/viewtopic.php?p=21117#21117 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Sun Apr 11, 2021 3:23 pm (GMT -5)<br /> <br /> As OzCom mentioned, based onw hat we can see int he connector log, it looks like the MS fax server is unavailable. <br /> <br /> Just to double check, if you check the MS Fax server itself, is the IP the same as what PageGate is referencing?<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> PageGate Support - RE: Messages to Microsoft Fax Server Stopped working http://www.notepage.net/forum/viewtopic.php?p=21114#21114 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=34" target="_blank">OzCom</a><br /> Posted: Fri Apr 09, 2021 4:52 pm (GMT -5)<br /> <br /> It appears that PageGate connector cannot actually see the fax server over the network<br />_________________<br />Aaron D. Osgood <br /> Streamline Communications, LLC <br /> * Authorized Notepage, Inc. Development Partner and Re-seller <br /> TEL: 207-518-8455 <br /> <a href="mailto:AOsgood@streamline-solutions.net">AOsgood@streamline-solutions.net</a> <br /> Creators of AutoPage Spillman CAD interface for PageGate<br /> PageGate Support - Messages to Microsoft Fax Server Stopped working http://www.notepage.net/forum/viewtopic.php?p=21113#21113 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=78596" target="_blank">qedadmin</a><br /> Subject: Messages to Microsoft Fax Server Stopped working<br />Posted: Fri Apr 09, 2021 4:39 pm (GMT -5)<br /> <br /> I have a customer that reported the faxing on from his PageGate server has stopped working. I am seeing the following in the connector log for the FAXSrv: <br /> <br /> 4/9/2021 4:57:50 PM ---------------------------------------- <br /> 4/9/2021 4:57:50 PM Working on message to: qed from: <a href="mailto:mgraney@qed.com">mgraney@qed.com</a> <br /> 4/9/2021 4:57:50 PM Formatting message <br /> 4/9/2021 4:57:50 PM Sending Fax <br /> 4/9/2021 4:57:50 PM Unable to send to the fax server <br /> 4/9/2021 4:57:50 PM Message retry limit reached <br /> 4/9/2021 4:57:50 PM FAILED Stn:0 To:qed Frm:xxxxxxxxx Msg:Test Fax Message&lt;13&gt;&lt;10&gt;TEST 123 ABC <br /> 4/9/2021 4:57:51 PM Carrier retry limit reached. Marking pending messages as bad <br /> <br /> I am however able to send faxes out directly from the Microsoft Fax Server, this has been working through PageGate until recently, and we have not made any changes the configuration. <br /> <br /> PageGate v.7, Windows Server 2012R2<br />_________________<br />Best regards, <br /> Martin M. Graney <br /> Queues Enforth Development, Inc.<br />