http://http://blogs.law.harvard.edu/tech/rss NotePage, Inc. http://www.notepage.net/forum/ Support Forum webmaster@notepage.net webmaster@notepage.net Mon, 15 Oct 2018 15:29:48 GMT NotePager Pro Support - RE: Sending SMS to the UK http://www.notepage.net/forum/viewtopic.php?p=19108#19108 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Wed Oct 10, 2018 2:33 pm (GMT -5)<br /> <br /> Rob, <br /> <br /> I can name specific makes and models that I know work well in the US and Canada but while we do have EU and UK clients that use the program, they haven't followed up to let me know which specific hardware they implemented. <br /> <br /> The devices that have worked well are: <br /> Multitech: <br /> MTR-LVW2 <br /> MTR-LAT1 <br /> MTC-H5 <br /> <br /> Airlink/Sierra Wireless: <br /> RV50X <br /> GX450 <br /> <br /> Microhard: <br /> IP4NG <br /> <br /> Cradlepoint: <br /> IBR650 <br /> <br /> Cisco: <br /> 819G <br /> <br /> Comparing what I know of those devices to some similar models in the UK, you might try Vigor's 2860Ln, Cisco's 880G or 890G, or anything similar to them. I will say that these are just recommendations based on a few searches as those devices support the AT command set for sending/receiving SMS and also support connections via telnet/ssh. <br /> <br /> You wouldn't want to use a Netgear device, though, as they disable the AT command set and don't support it for most of their models.<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> NotePager Pro Support - RE: Sending SMS to the UK http://www.notepage.net/forum/viewtopic.php?p=19107#19107 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=237265" target="_blank">Rob Castle</a><br /> Posted: Wed Oct 10, 2018 2:23 pm (GMT -5)<br /> <br /> Perfect, that is the information I needed! Do you have any recommendations for any USB or RS-232 cell modems?<br /> NotePager Pro Support - RE: Sending SMS to the UK http://www.notepage.net/forum/viewtopic.php?p=19106#19106 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Wed Oct 10, 2018 1:58 pm (GMT -5)<br /> <br /> Rob, <br /> <br /> We can certainly assist with that and I'd like to break this down in to two sections, input and output. <br /> <br /> On the input side of things, configuring PageGate to work with Solarwinds is incredibly easy to do. You can find the installation steps here: <br /> <a href="https://www.notepage.net/videos/pagegate-v8-installation.htm" target="_blank">https://www.notepage.net/videos/pagegate-v8-installation.htm</a> <br /> <br /> and you can find the Solarwinds integration video tutorial here: <br /> <a href="https://www.notepage.net/videos/how-to-integrate-with-solarwinds-orion-platform.htm" target="_blank">https://www.notepage.net/videos/how-to-integrate-with-solarwinds-orion-platform.htm</a> <br /> <br /> On a related note, you may also be interested in our video tutorial library in general: <br /> <a href="https://www.notepage.net/video-tutorials2.htm" target="_blank">https://www.notepage.net/video-tutorials2.htm</a> <br /> <br /> Now let's get to the output side of things. Once Solarwinds gives PageGate the message to deliver, there are a few delivery methods you could use to send the messages. <br /> <br /> Most UK and European SMS providers don't support internet-to-SMS gateways, so you'll need to use cellular hardware to send the SMS. <br /> <br /> Cellular hardware comes in two varieties: modem and gateway <br /> <br /> Cellular modems connect to the system via USB or RS-232. <br /> <br /> Cellular modems function like any other network router but they also have a cell radio on board that can be used to send and receive SMS. These devices can be reached by IP and it generally makes them a lot easier to deal with in virtual environments and with virtual servers. <br /> <br /> I don't know the specific model numbers for the devices our other UK/EU clientele are using, unfortunately, but I can say that there are really only two important things: <br /> <br /> 1) Can the device be reached by COM port or IP address (telnet or SSH is fine)? <br /> <br /> 2) Does it support a command language to send SMS? <br /> <br /> If it can, you can use that device with PageGate. <br /> <br /> So, from start to finish, Solarwinds will trigger a message in PageGate, which will then interact with either the cellular modem or router to broadcast the SMS to the necessary recipients.<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> NotePager Pro Support - Sending SMS to the UK http://www.notepage.net/forum/viewtopic.php?p=19105#19105 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=237265" target="_blank">Rob Castle</a><br /> Subject: Sending SMS to the UK<br />Posted: Wed Oct 10, 2018 1:49 pm (GMT -5)<br /> <br /> I was just placed in charge of SolarWinds in my organization and we are looking to create SMS notifications to all of our developers and engineers across the globe. I have been able to send out notifications using most carriers sms gateway but seems like some of the carriers in the UK do not provide the service so we are looking at a 3rd party solution which is why im posting here. NotePage seems to cover all areas were looking for but im not clear if I will be able to send text alerts to carriers like EE and Vodafone, any chance someone might be able to explain if and how it can be done with NotePage or point me to some documentation? Thanks!<br /> General Questions and Announcements - RE: Yurok Adventures http://www.notepage.net/forum/viewtopic.php?p=19104#19104 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=237190" target="_blank">ahmed11</a><br /> Posted: Tue Oct 09, 2018 5:42 am (GMT -5)<br /> <br /> Thats helpful man<br /> General Questions and Announcements - RE: PageGate and sending txt messages http://www.notepage.net/forum/viewtopic.php?p=19103#19103 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=237190" target="_blank">ahmed11</a><br /> Posted: Tue Oct 09, 2018 5:41 am (GMT -5)<br /> <br /> It was helpful<br /> General Questions and Announcements - RE: Dispatch CAD text paging data being cut off http://www.notepage.net/forum/viewtopic.php?p=19102#19102 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=237190" target="_blank">ahmed11</a><br /> Posted: Tue Oct 09, 2018 5:40 am (GMT -5)<br /> <br /> Thats great thread<br /> PageGate Support - RE: PageGate and curl http://www.notepage.net/forum/viewtopic.php?p=19078#19078 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Wed Sep 19, 2018 10:51 pm (GMT -5)<br /> <br /> Excellent! And definitely let us know, we're always happy to have better documentation for implemented solutions.<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> PageGate Support - RE: PageGate and curl http://www.notepage.net/forum/viewtopic.php?p=19077#19077 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=236845" target="_blank">sclarke</a><br /> Posted: Wed Sep 19, 2018 10:42 pm (GMT -5)<br /> <br /> Oh! That nailed it! <br /> <br /> I finally got my first success. (on my virtual test environment). <br /> <br /> Next is AWS hosting PageGate and using Web API via Zipwhip for the real test. If I remember, I'll post success. You can add it to your list of things that worked! <img src="http://www.notepage.net/forum/images/smiles/icon_smile.gif" alt="Smile" border="0" /> <br /> <br /> Thanks for the assist guys!<br /> PageGate Support - RE: PageGate and curl http://www.notepage.net/forum/viewtopic.php?p=19076#19076 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Wed Sep 19, 2018 9:30 pm (GMT -5)<br /> <br /> Ah, you'll need to remove the <a href="https://" target="_blank">https://</a> from the 'Host' field. When using port 443, PageGate assumes HTTPS and will use that prefix automatically.<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> PageGate Support - RE: PageGate and curl http://www.notepage.net/forum/viewtopic.php?p=19075#19075 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=236845" target="_blank">sclarke</a><br /> Posted: Wed Sep 19, 2018 4:40 pm (GMT -5)<br /> <br /> I'm going over more variables: <br /> <br /> My settings for the Carrier are: <br /> <br /> Carrier: Random Name <br /> Protocol: HTTPPOST <br /> Host: <a href="https://api.zipwhip.com/message/send" target="_blank">https://api.zipwhip.com/message/send</a> <br /> Port: 443 <br /> Max Chars: 160 <br /> <br /> My Current Template is as follows: <br /> <br /> |Content-Type|application/x-www-form-urlencoded| <br /> |session|abcdefgh-ijkl-mnop-qrst-uvwxyzabcdef:123456789| <br /> |contacts|%Pin%| <br /> |body|%Message%| <br /> <br /> *Note: that session string is a fake, just for the purpose of letting you see how it would look as far as syntax/layout. <br /> <br /> <br /> I do a test message to my single recipient (my phone) <br /> <br /> Monitoring PG Monitor on Connector1 - autoscroll I get the following: <br /> <br /> <a href="http://foolarchy.com/smsr/2018-09-19_14h37_32.png" target="_blank">http://foolarchy.com/smsr/2018-09-19_14h37_32.png</a><br /> PageGate Support - RE: PageGate and curl http://www.notepage.net/forum/viewtopic.php?p=19074#19074 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Wed Sep 19, 2018 4:01 pm (GMT -5)<br /> <br /> Based on this line: <br /> 'Content-Type: application/x-www-form-urlencoded' <br /> <br /> it looks like we'll need to declare the content type with this: <br /> <br /> |Content-Type|application/x-www-form-urlencoded| <br /> <br /> Try adding that to the template and let us know if it goes through, please.<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> PageGate Support - RE: PageGate and curl http://www.notepage.net/forum/viewtopic.php?p=19073#19073 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=236845" target="_blank">sclarke</a><br /> Posted: Wed Sep 19, 2018 3:58 pm (GMT -5)<br /> <br /> I'm assuming that it [i]could[/i] look something like this: <br /> <br /> |session|unique session key| <br /> |contacts|%Pin%| <br /> |body|%Message%| <br /> <br /> My challenge seems to be that ZipWhip API only seems valid for: cURL, jQuery, Ruby, Python Requests, Node, PHP, and Go. <br /> <br /> The PageGate tutorial only mentions: XML, JSON, and Forms. <br /> <br /> <a href="https://developers.zipwhip.com/#a072281d-803c-7ea3-d6e9-ec01bc420148" target="_blank">https://developers.zipwhip.com/#a072281d-803c-7ea3-d6e9-ec01bc420148</a><br /> PageGate Support - PageGate and curl http://www.notepage.net/forum/viewtopic.php?p=19072#19072 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=236845" target="_blank">sclarke</a><br /> Subject: PageGate and curl<br />Posted: Wed Sep 19, 2018 3:54 pm (GMT -5)<br /> <br /> I'm still working on our PageGate project (migrating away from physical machine and physical modems). <br /> <br /> I have my server up and running on AWS (this is functioning fine). I've been doing tests with Web API. <br /> <br /> Bandwidth has completely failed and will not function as documented in the PageGate tutorials. Clickatell has never returned my emails (I've sent several). <br /> <br /> ZipWhip has been kind enough to work with me, but I find I'm still running into hiccups. <br /> <br /> I'm trying to utilize the information here: <a href="https://www.notepage.net/videos/how-to-configure-an-http-post.htm" target="_blank">https://www.notepage.net/videos/how-to-configure-an-http-post.htm</a> <br /> <br /> My API information, in curl format, is like this: <br /> <br /> curl --request POST \ <br /> --url <a href="https://api.zipwhip.com/message/send" target="_blank">https://api.zipwhip.com/message/send</a> \ <br /> --header 'Content-Type: application/x-www-form-urlencoded' \ <br /> --data 'session=&amp;contacts=&amp;body=' <br /> <br /> Now if I do this from CLI in Linux or even something like Git Bash, everything works fine. <br /> <br /> I'm trying to translate this into PG Admin in the Carriers section and I'm just banging my head against the keyboard. <br /> <br /> I'm fairly certain that my mess is in the Text section of the Template under Carriers. <br /> <br /> Any advice or "ah-ha" moments you can share with me?<br />