http://http://blogs.law.harvard.edu/tech/rss NotePage, Inc. http://www.notepage.net/forum/ Support Forum webmaster@notepage.net webmaster@notepage.net Tue, 19 Mar 2019 01:50:17 GMT General Questions and Announcements - Who is the best lawyer in Mumbai ? http://www.notepage.net/forum/viewtopic.php?p=19413#19413 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=238782" target="_blank">priyamalik9990</a><br /> Subject: Who is the best lawyer in Mumbai ?<br />Posted: Mon Mar 18, 2019 1:04 am (GMT -5)<br /> <br /> <br /> General Questions and Announcements - RE: Saying Hello! http://www.notepage.net/forum/viewtopic.php?p=19412#19412 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=238717" target="_blank">adi007</a><br /> Posted: Sat Mar 16, 2019 1:53 am (GMT -5)<br /> <br /> hello, all notepage members adi on the house and newbie here..<br />_________________<br /><a href="https://nextincareer.com/bitsat-2019-slot-booking/" target="_blank">https://nextincareer.com/bitsat-2019-slot-booking/</a><br /> PageGate Support - RE: Issues with pages going to Active911 http://www.notepage.net/forum/viewtopic.php?p=19406#19406 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Mon Mar 11, 2019 11:33 am (GMT -5)<br /> <br /> You can reach us here, by email at support at notepage dot com or by phone at 781-829-0500 x 2. <br /> <br /> With regards to the missing data, there are two things I'd like to check. <br /> <br /> 1) If you go in to the settings of your Active911 carrier, what is the 'Max Chars' value set to? <br /> <br /> 2) If you go in to the settings of one of the Active911 recipients, what is the 'Max Chars' value set to?<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> PageGate Support - Issues with pages going to Active911 http://www.notepage.net/forum/viewtopic.php?p=19405#19405 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=238496" target="_blank">kirstencherry</a><br /> Subject: Issues with pages going to Active911<br />Posted: Mon Mar 11, 2019 11:30 am (GMT -5)<br /> <br /> We have a sporadic issue with partial messages going to Active911. I have upgraded PageGate to the latest release and corrected the settings to match what they should be per the Web site. We still continue to have issues coming from different 911 consoles (we use Superion) and different users. I have samples of what is occurring where the data from the PageGate.log does not match the data in the PGDial1.log. I contacted Active911 who verified they are not receiving the full data which I now believe to be an issue where the message in PGDial1.log is missing the beginning information. This is the first time I have tried to get tech support, is this the proper way to go about? I have files I can share.<br /> PageGate Support - RE: AT&amp;T fail 50% smtp http://www.notepage.net/forum/viewtopic.php?p=19402#19402 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Tue Mar 05, 2019 10:42 am (GMT -5)<br /> <br /> We'll need to have a deeper look at the logs to determine the source of the issue. If you would, please email the c:\PageGateData\Logs\*.log files (pagegate.log, pgsched.log, pgdial1.log, etc) to support at notepage dot com<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> PageGate Support - AT&amp;T fail 50% smtp http://www.notepage.net/forum/viewtopic.php?p=19401#19401 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=238446" target="_blank">ddallacosta</a><br /> Subject: AT&amp;amp;T fail 50% smtp<br />Posted: Tue Mar 05, 2019 10:39 am (GMT -5)<br /> <br /> AT&amp;T fails 50% during group page -how would i resolve?<br /> General Questions and Announcements - RE: AT&amp;T fail 50% smtp http://www.notepage.net/forum/viewtopic.php?p=19400#19400 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Tue Mar 05, 2019 10:37 am (GMT -5)<br /> <br /> We'll need to have a deeper look at the logs to determine the source of the issue. If you would, please email the c:\PageGateData\Logs\*.log files (pagegate.log, pgsched.log, pgdial1.log, etc) to support at notepage dot com<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> General Questions and Announcements - AT&amp;T fail 50% smtp http://www.notepage.net/forum/viewtopic.php?p=19399#19399 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=238446" target="_blank">ddallacosta</a><br /> Subject: AT&amp;amp;T fail 50% smtp<br />Posted: Tue Mar 05, 2019 10:31 am (GMT -5)<br /> <br /> we use pagegate -AT&amp;T is blocking 50% of all group pages -how would i resolve ?<br /> PageGate Support - RE: Scheduled Messages http://www.notepage.net/forum/viewtopic.php?p=19383#19383 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Fri Feb 22, 2019 3:07 pm (GMT -5)<br /> <br /> Yes sir, that is a function of our PageGate GUI Client. For more information, have a look at our overview of the GUI Client: <br /> <a href="https://www.notepage.net/videos/overview-of-pagegate-gui-client.htm" target="_blank">https://www.notepage.net/videos/overview-of-pagegate-gui-client.htm</a> <br /> <br /> As well as how to schedule messages: <br /> <a href="https://www.notepage.net/videos/how-to-schedule-messages-with-pagegate.htm" target="_blank">https://www.notepage.net/videos/how-to-schedule-messages-with-pagegate.htm</a> <br /> <br /> You can also find information in the PageGate GUI Client - Using the GUI Client - Scheduling Messages section of our documentation here: <br /> <a href="https://www.notepage.net/manuals/pg/v8/server/html/index.html" target="_blank">https://www.notepage.net/manuals/pg/v8/server/html/index.html</a><br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> PageGate Support - Scheduled Messages http://www.notepage.net/forum/viewtopic.php?p=19382#19382 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=238416" target="_blank">Paul Pitts</a><br /> Subject: Scheduled Messages<br />Posted: Fri Feb 22, 2019 2:58 pm (GMT -5)<br /> <br /> Does PageGate natively support recurring scheduled messages or recurring delayed delivery messages? I.E. "Time Cards are Due" every two weeks.<br /> PageGate Support - RE: sms message from http://www.notepage.net/forum/viewtopic.php?p=19381#19381 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Fri Feb 22, 2019 2:15 pm (GMT -5)<br /> <br /> Thanks for sending the logs over. Based on what I can see in them, you're delivering your messages through Verizon's EMAG system. The sender's name is the API code assigned to the API you're delivering messages through. Based on what I can see in the logs, it looks like you're using the SNPP API, so you would want to check the API code assigned to it in the EMAG portal. <br /> <br /> When you log in to the EMAG portal, you'll want to go to the Connections - APIs section on the left. Then select your SNPP API and you'll see the fixed or inter-carrier code assigned to it, which represents the number your messages are sent from.<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> PageGate Support - RE: sms message from http://www.notepage.net/forum/viewtopic.php?p=19380#19380 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Fri Feb 22, 2019 1:43 pm (GMT -5)<br /> <br /> The SMS gateway you're using is Email-to-SMS. <br /> <br /> If the username and password are blank but you have a relay server specified, that indicates the relay server allows unauthenticated relay. At that point, the sender's name can be variable. <br /> <br /> If you would, please email the pgdialX.log (pgdial1.log, pgdial2.log, pgdial3.log, etc) files from the server's log directory to support at notepage dot com. To determine that directory, open PG Admin and go to Program - Settings; its location should be displayed on the right hand side. I'd like to have a look at the SMTP negotiation with your new template declaration.<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> PageGate Support - RE: sms message from http://www.notepage.net/forum/viewtopic.php?p=19379#19379 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=237918" target="_blank">evanson</a><br /> Posted: Fri Feb 22, 2019 1:39 pm (GMT -5)<br /> <br /> The username and password are blank. <br /> <br /> I have put From = SMTPLivCo and it doesn't send it. <br /> <br /> We are sending to SMS Text messages not e-mail. Maybe that's the difference.<br /> PageGate Support - RE: sms message from http://www.notepage.net/forum/viewtopic.php?p=19378#19378 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=5" target="_blank">Tech Support</a><br /> Posted: Fri Feb 22, 2019 1:29 pm (GMT -5)<br /> <br /> If there is a value in the username field, generally speaking, the SMTP server you're relaying through will require your sender's name value to match it. <br /> <br /> In that case, to change the sender's name, you would want to have a new authentication account created on the SMTP server, then update the Username and Password fields in your SMTP carriers to reflect the new account. <br /> <br /> You would also want to use the From = variable in the 'Settings' section of the Carriers - YourSMTPCarriers - Template in PG Admin to declare that sender's name as default. For example: <br /> <br /> From = YourSenderName<br />_________________<br />Tech Support <br /> <a href="mailto:support@notepage.com">support@notepage.com</a> <br /> <a href="http://www.notepage.net" target="_blank">http://www.notepage.net</a><br /> PageGate Support - RE: sms message from http://www.notepage.net/forum/viewtopic.php?p=19377#19377 Author: <a href="http://www.notepage.net/forum/profile.php?mode=viewprofile&u=237918" target="_blank">evanson</a><br /> Posted: Fri Feb 22, 2019 1:26 pm (GMT -5)<br /> <br /> and then smtp.verizon.net<br />