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Company Name: York County Maine
Address: www.co.york.me.us
Business Description: The York County Emergency
Management Agency is a department of the government
of York County, Maine. Their primary focus is to provide
planning, preperation for, and provide assistance to
communities with disasters of all kinds.
White Paper/Customer Quote:"The Notepage software
is actually run on servers operated by the York County
Communications Center, the regional 9-1-1 center for
York County, Maine. I am the technician charged with
operating the servers."
"We changed from older network paging software to Notepage
after our previous software was discontinued. After
reviewing available software, there were very few to
choose from the offered network-based paging capability
without the need to install client software. This feature
was what sold me on Notepage. I wanted to incorporate
the paging function in a browser based intranet that
required no special software installation on workstations.
We use the Webpage function in combination with our
intranet server to allow paging from any authorized
user on our computer network, including our mobile data
users. Instead of anyone who needs a page sent having
to call our 9-1-1 dispatchers, they can send the page
themselves. This helps reduce the demands on our dispatchers
so they can do a better job taking care of emergency
calls and radio traffic."
We currently have 224 recipients in our system. They
vary from our own administrative personnel to our local
Emergency Mangement Agency directors. One of the primary
functions of the paging system is to "FAN OUT" emergency
messages about severe weather or other threats to our
local directors and a large number of other people quickly.
The alphanumeric pages supplement the voice broadcasts
we do and help get the message out quickly and accurately.
In the future we hope to use some of the other modules
such as the "GetASCII" and "GetEMAIL" functions to help
automate stauts updates about our various systems and
infastructure, and are working on an arragement with
one of our paging carriers to have a direct serial connection
to their paging que. This connection would help ensure
the our pages get to their network even in the event
of a public infastructure failure that woult take the
internet and telephone connections down."
Ben Gore, Technician
York County Communications Alfred, Maine USA
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