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mwagoner
Joined: 11 Aug 2011
Posts: 21
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 Posted: Wed Feb 08, 2012 1:46 pm Post subject: GetWeb Not refreshing after changes |
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We are running version 5 of PageGate and our GetWeb is running in IIS 6.0. We have the pgadmin client installed on a couple remote workstations. Whenever we make changes to users or groups (group membership changes, new users, etc.) the change does not show up on the web interface. I have to rdp to the server, open pgadmin, and then remove and re-add a user to a group for the changes to show up. If I try this from a remote pgadmin client it doesn't work. It only refreshes the web interface if I run the process directly on the server.
I have tried this both with an admin account and without to no effect. My remote installations of pgadmin seem to be fine as I can see changes made from them when I log on to pgadmin directly on the server. So it seems the database is being correctly changed. It's just GetWeb that's not refreshing.
One other note, this was a version 4 installation upgraded to version 5. This wasn't working after the upgrade to version 5 and we never tried to use it when we were running version 4.
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Wed Feb 08, 2012 1:52 pm Post subject: |
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| In the PageGate Admin on the server, if you go in to the Interfaces - GetWeb - Settings section, are the paths set there local paths (c:\inetpub\wwwroot\, for example) or UNC paths (\\servername\wwwroot\, for example)? |
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mwagoner
Joined: 11 Aug 2011
Posts: 21
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| Posted: Wed Feb 08, 2012 1:54 pm Post subject: |
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They are set to local paths:
C:\Inetpub\wwwroot\
C:\Inetpub\Scripts\
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Wed Feb 08, 2012 1:59 pm Post subject: |
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Ah, that explains what you're running in to. When the workstation PG Admins are trying to update the webpage information, they're looking at that path and seeing "c:\inetpub\wwwroot\", which doesn't exist on the workstations.
What you'll need to do is share the inetpub directory on the network and set your web pages and CGI Data paths to the UNC paths (\\servername\directory). That way when the workstation admin tries to update the web pages, it will see the network path to the server's web pages directory and be able to publish the new information. |
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mwagoner
Joined: 11 Aug 2011
Posts: 21
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| Posted: Fri Feb 10, 2012 10:21 am Post subject: |
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| Changing to UNC paths did the trick. Thanks for you help!
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