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PageGate Setup: PGSetup.exe point not found error message

 
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debwasiel



Joined: 30 Jan 2007
Posts: 24
Location: Palos Hospital, Palos Heights, IL

PostPosted: Thu Jan 13, 2011 11:38 am    Post subject: PageGate Setup: PGSetup.exe point not found error message Reply with quote

During installation of pagegate version 4.0....sudden error when installing the client below.

PageGate Setup: PGSetup.exe point not found



The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL


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Tech Support



Joined: 25 Aug 2003
Posts: 3580

PostPosted: Thu Jan 13, 2011 11:41 am    Post subject: Reply with quote

Try downloading a new copy of the installation file for PageGate version 4 from this location:

http://www.notepage.net/download/pgv4.0.9.exe

Also, what operating system are you installing on and have you considered upgrading to PageGate version 5?



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NotePage Sales
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Joined: 23 Apr 2004
Posts: 250

PostPosted: Thu Jan 13, 2011 12:55 pm    Post subject: Re: PageGate Setup: PGSetup.exe point not found error messag Reply with quote

New features and download a free trial of PageGate version 5 (2 recipients enabled and restart every 3-5 days) at http://www.notepage.net/pagegate-v5.htm
(The upgraded v5 Registration Key is needed to fully register PageGate v5 software.)

Upgrade PageGate version 4 to version 5 for $100.00 at http://www.notepage.net/upgrade-order-forms.htm

Optional are a CD and Priority Support: http://www.notepage.net/priority-support.htm



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Last edited by NotePage Sales on Thu Jan 13, 2011 3:38 pm; edited 1 time in total
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debwasiel



Joined: 30 Jan 2007
Posts: 24
Location: Palos Hospital, Palos Heights, IL

PostPosted: Thu Jan 13, 2011 3:02 pm    Post subject: Reply with quote

We are sill on version 4.0. Recently updated our clients to Windows XP sp3 and that is when we started getting the errors.
Am I to install the 4.0.9 version on the server or all the clients?
We have ordered the version 5 upgrade too.

Thanks,

Deb


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PostPosted: Thu Jan 13, 2011 3:20 pm    Post subject: Reply with quote

Mm, definitely download the most recent install file and install it on both the server and the clients.



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