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When launching NP Pro a previous message goes to all pagers

 
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retho100



Joined: 14 Dec 2005
Posts: 1

PostPosted: Wed Dec 14, 2005 4:53 pm    Post subject: When launching NP Pro a previous message goes to all pagers Reply with quote

Starting today, when launching from the icon on the desk top a message sent last week automatically went to every pager. Since this involved going home early because of last weeks snow storm it caused a bit of consternation. Any thoughts on what could have caused this? Thanks! Ray.


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Tech Support



Joined: 25 Aug 2003
Posts: 3684

PostPosted: Wed Dec 14, 2005 5:14 pm    Post subject: Reply with quote

Ray, this generally happens when a message gets stuck in queue or part of the database has what's called a "crosslink" type of corruption.

The first thing you need to do, once NotePager Pro is open, is to right click on Pend and tell it yes you'd like to cancel all of the messages. Close and reopen NPP and see if the message goes out again. If it does, I'll need you to email the npp.mdb file from your C:\program files\notepager pro\ directory to support@notepage.com so I can repair it and send it, along with the instructions on what to do with it, back to you.



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