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Authentication problem

 
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tcount



Joined: 03 Feb 2011
Posts: 5

PostPosted: Thu May 12, 2011 1:07 pm    Post subject: Authentication problem Reply with quote

I'm getting the following:
"530 Authentication required to relay" when I'm trying to send a received smtp email message to a valid Blackberry number.


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Joined: 25 Aug 2003
Posts: 4368

PostPosted: Thu May 12, 2011 1:29 pm    Post subject: Reply with quote

That message is indicating that whatever mail server you're using to deliver SMTP messages requires authentication for delivery outside of the local domain. Verify with the mail server admin what authentication credentials you should be using, then go into the PageGate Admin and go into the Carriers - CarrierName - Advanced section. Once there, enter the credentials in the auth|pass field in that format (username|password).



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