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Program Halted. Error# 35764

 
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spd44



Joined: 29 Jul 2004
Posts: 26
Location: Scarborough Maine

PostPosted: Tue Nov 16, 2004 9:14 am    Post subject: Program Halted. Error# 35764 Reply with quote

What does "Program Halted. Error# 35764" in a dialer mean ?

It only seems to happen when tring to connect to ARCH wctp.arch.com/wctp

Does it mean there site is down or slow, or is there something wrong on my end ?

Tim


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Tue Nov 16, 2004 10:00 am    Post subject: Reply with quote

There seems to be an issue with the Microsoft Active X Internet Transfer Control (Msinet.ocx) that PageGate dialers use when sending messages via WCTP. This happens randomly (and very infrequently), with no known cause.

We are looking at the issue, but have not been able to reproduce it.


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mvbn1



Joined: 03 Feb 2004
Posts: 35
Location: Springfield, Ohio

PostPosted: Mon Nov 29, 2004 11:45 pm    Post subject: Reply with quote

Here's one we got today. Looks like this was a result of an email from a Hotmail.com account.

Our GetMail kept working, but our system wouldn't send out anything! Please HELP! What is an ERROR# 94? and what is the "Invalid use of NULL Procedure: SendSMTP

Up till today, we have had no problems with PageGate. Really love this program!


========================================
11/29/2004 5:12:45 PM Start connection to carrier: email
11/29/2004 5:12:46 PM Sending via SMTP
11/29/2004 5:12:46 PM ----------------------------------------
11/29/2004 5:12:47 PM Working on message to: mvbn367 from: mvbn1@hotmail.com
11/29/2004 5:12:47 PM Program Halted. Error# 94 Invalid use of Null in Procedure: SendSMTP
11/29/2004 5:12:49 PM Module Started
11/29/2004 5:12:54 PM Unable to synchronize time with scheduler. Using local time.
========================================

Mike Linthicum
Miami Valley Breaking News



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Mike Linthicum
Miami Valley Breaking News - "...your source for real-time incident notifications..."
Springfield, Ohio

www.mvbn.net
mike.linthicum@mvbn.net

MVBN now providing live scanner feeds!
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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Tue Nov 30, 2004 11:55 am    Post subject: Reply with quote

The problem probably stems from "NULL" message text being written into the database. Occasionally a message will come in via SMTP (e-mail) which probably contains a MIME type (multipart/related) that was not defined in the original MIME RFC specification. PageGate does not support that MIME type.

You can cancel the problem message, which should allow the dialers to move on with other pending messages. .

1.) Open PageGate Admin
2.) Stop all Dialers.
3.) Right click on the recipient "mvbn367"
4.) Select "Pending Messages"
5.) Select the oldest message from the list
6.) Select "Delete"
7.) Select "Close"
9.) Start all Dialers.

There MAY be a fix that you can apply to prevent this from occurring in the future, but we would like to confirm some additional information before having you apply it to your installation.

Please e-mail forumsupport@notepage.com with your name and telephone number so that we can contact you.


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rkoons



Joined: 09 Nov 2004
Posts: 1

PostPosted: Thu Dec 16, 2004 9:47 pm    Post subject: Program Halted. Error# 35764 Reply with quote

We got this error the other day. Messages were delayed for almost 4 hours. then all messages released in 1 burst.

any solution yet?


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Fri Dec 17, 2004 10:39 am    Post subject: Reply with quote

As stated in a previous post, have not been able to reproduce the issue due to its very infrequent and random nature.

Were your messages going via WCTP to Arch, or an other Carrier?


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mvbn1



Joined: 03 Feb 2004
Posts: 35
Location: Springfield, Ohio

PostPosted: Sun Dec 19, 2004 1:48 am    Post subject: Reply with quote

Let me give you a little info regarding our issue with this #94 error. From what I can tell we may have received a "blank" email from a hotmail account. I sent a message from my cell phone, to our mail server. Our PageGate program pulled the message from the server, and that's when things went to pot.

Don't know if that helps, but that's what appears to have happened.



_________________
Mike Linthicum
Miami Valley Breaking News - "...your source for real-time incident notifications..."
Springfield, Ohio

www.mvbn.net
mike.linthicum@mvbn.net

MVBN now providing live scanner feeds!
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