HOWTO: Solarwinds Orion Integration with PageGate

[mmunford]

Since there doesn't seem to be a comprehensive HOWTO, and a lot of incomplete threads regarding this, I thought I'd give it a shot.

You will need to purchase the PageGate license and the "GetAscii" plug-in.

1) Install PageGate application on your Orion Server.
2) From the PG Admin screen, Go to the Registration page and enter your Registration Key. Also check the "GetAscii" check-box on the Registration Page.
3) Open the "Program/Settings" page and check the "GetAscii" check-box under "run on this server:".
4) Open the "Interfaces/GetAscii/Settings" page and check the "Enabled" check-box. Select a path for the "Polling Directory". Apply the settings.
5) Right-click on the "Interfaces/GetAscii" object and select "Start".
6) Open the "Interfaces/GetAscii/Status" page to verify that the status is running. Click refresh several times until you see it running.
7) Right click the "Carriers" object and select "Add". Create a profile for your paging service using the appropriate protocol, i.e. TAP, SNPP, SMTP etc.
8) Right click the "Recipients" object and select "Add". Create a profile for a paging recipient. Check the "GetAscii" check-box. Select the "Carrier" profile created in step 7. Enter the paging device phone number in the "ID/PIN" field. change the "Max Chars" to the appropriate number, i.e 160 chars. Repeat as necessary to create multiple paging recipients.
9) (optional) Right click the "Groups" object and select "Add". Fill out the "Description" and "Group" name fields. Check the "GetAscii" checkbox under "Enabled Services". Click on "Apply". Select the "Groups/<groupname>/Email" page and create a "Mailbox Name". Select the "Groups/<groupname>/Members" page and add recipients to the "Members" box and click"Apply".
10) Right-click a recipient or group object and select "Send Message". Fill out the message form and click "Send" to test your configuration. If your texts make it to your phone, you should be able to create Orion alerts at this point.
11) Open Orion System Manager and create an Alert. Under the "Trigger Actions" page, Add an "Action" and select "Dial Paging or SMS Service". Click the ellipsis button next to the "Page Recipient" and you should be able to select from the list of Recipients and/or Groups you created in PageGate. Type the SMS message to be delivered in the "Message to Send" box, using the "Insert Variable" button to add the Orion Macros to customize the message.


It took me quite a bit of floundering and frustration to get this working, especially since steps 2-6 are not intuitive or clearly documented that I can tell. Hopefully this will eliminate a bit of stress for the next guy...

[JensonLamb]

Thankyou very much mmunford, your tutorial got me set up perfectly. I think they should use this in the official guide. Anyway thanks again.

Bowtrol | Web Marketing

[mmunford]

great to hear I've saved at least one person some frustration!!

[Philip30]

Really that great i try the tutorial got me set up perfectly that's very helpful thanks for that again!




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