NotePage, Inc.

PageGate, NotePager Net and WebGate Support - RE: Database error 3144

Author: mickm3
Posted: Wed Jul 01, 2009 9:12 am (GMT -5)

Its working now. There is another modem connected to the server. When I removed this it worked. I have reconnected the other modem to the server and it is still working. When will version 5.1 be available?

Thanks for your help.

PageGate, NotePager Net and WebGate Support - RE: Database error 3144

Author: OzCom
Posted: Wed Jul 01, 2009 8:13 am (GMT -5)

The underlying issue is the USB to Serial COM port driver issue with your device and operating system. We have been able to defeat this issue by installing a RS232 Serial connected Industrial GSM modem.

FULL DISCLOSURE: We are resellers for the modem manufactoror and NotePage, Inc products
_________________
Aaron D. Osgood
Streamline Solutions, LLC
Falmouth, ME
TEL: 207-781-5561
FAX: 207-781-8067
AOsgood@streamline-solutions.net
Blog: http://streamlinesolutionsllc.blogspot.com/
http://www.streamline-solutions.net
http://www.wmdaware.com

PageGate, NotePager Net and WebGate Support - RE: Database error 3144

Author: Tech Support
Posted: Wed Jul 01, 2009 8:06 am (GMT -5)

Ah, I thought that it had started working again after you stopped and started the PageGate Services after the reboot.

This may sound a bit random but try re-installed the Connectivity cable drivers and make sure no other modem softwre is installed on the same box. The only other time I've seen the 3144 error in the same circumstance is explained and answered in this thread: http://www.notepage.net/forum/viewtopic.php?t=7568368&highlight=3144
_________________
Tech Support
forumsupport@notepage.com
http://www.notepage.net

PageGate, NotePager Net and WebGate Support - RE: Database error 3144

Author: mickm3
Posted: Wed Jul 01, 2009 7:46 am (GMT -5)

How do I fix this issue. it is not working now

thanks

PageGate, NotePager Net and WebGate Support - RE: Database error 3144

Author: Tech Support
Posted: Wed Jul 01, 2009 7:22 am (GMT -5)

It was the way PageGate version 5 handles/handled COM ports and port requests. This shouldn't be an issue in version 5.1, which is currently being tested.
_________________
Tech Support
forumsupport@notepage.com
http://www.notepage.net

PageGate, NotePager Net and WebGate Support - Database error 3144

Author: mickm3
Subject: Database error 3144
Posted: Wed Jul 01, 2009 5:06 am (GMT -5)

Hello,

I have Pagegate running but yesterday our server rebooted and now pagegate keeps giving the error "Halted: Database error: 3144 Syntax error in UPDATE statement. in Procedure: Send GSM"

This happens everythime the server reboots without stopping the Pagegate services. Does anybody know why this happens and is there someway to stop it from happening again if the server reboots without stopping th epagegate services?

Thanks for you help.

General Questions and Announcements - RE: SNPP Level 3 communication

Author: Neelima
Posted: Tue Jun 30, 2009 2:40 pm (GMT -5)

That may be the reason.I do not own the phone.I will have to check on that.
Since the Level 1 test was successful with that phone number so thought the Level 3 might work as well.May be for two way paging we need to opt for that extra service.

Thanks much.Appreciate your response.

General Questions and Announcements - RE: SNPP Level 3 communication

Author: OzCom
Posted: Tue Jun 30, 2009 2:33 pm (GMT -5)

Basically - is the PHONE# of the device you're testing with actually subscribed to ATT's "Enterprise Paging"? ATT charges about $10 per phone per month for the SNPP access.
_________________
Aaron D. Osgood
Streamline Solutions, LLC
Falmouth, ME
TEL: 207-781-5561
FAX: 207-781-8067
AOsgood@streamline-solutions.net
Blog: http://streamlinesolutionsllc.blogspot.com/
http://www.streamline-solutions.net
http://www.wmdaware.com

General Questions and Announcements - RE: SNPP Level 3 communication

Author: Neelima
Posted: Tue Jun 30, 2009 1:27 pm (GMT -5)

As per the RFC after we send DATA

DATA -->
<-- 354 Begin Input, End With '.'
Little Bo Binary has lost -->
her Sparcstation and doesn't -->
know where to find it. Have -->
you seen it recently? -->
<-- 250 DATA Accepted

So,in my case after the below step

out.write("DATA\r\n".getBytes());
out.write("Testing for multiple choices options.\r\n".getBytes());

I am waiting for 250 DATA accepted message and the snpp server is not responding is it?
Thanks

General Questions and Announcements - RE: SNPP Level 3 communication

Author: OzCom
Posted: Tue Jun 30, 2009 10:34 am (GMT -5)

That is because you're using the 2way functionality - you are waiting for a reply before proceeding.
_________________
Aaron D. Osgood
Streamline Solutions, LLC
Falmouth, ME
TEL: 207-781-5561
FAX: 207-781-8067
AOsgood@streamline-solutions.net
Blog: http://streamlinesolutionsllc.blogspot.com/
http://www.streamline-solutions.net
http://www.wmdaware.com

General Questions and Announcements - RE: SNPP Level 3 communication

Author: Neelima
Posted: Tue Jun 30, 2009 9:26 am (GMT -5)

That's exactly what I am following to implement but getting stuck at the output I have pasted on the first thread..

Below is the set of commands I am using from the rfc.
After the DATA command it does not go forward so not sure where the problem could be...

4.1.3 A Typical Level Three (two-way) Transaction

Level three transactions are inherently single-unit oriented because
of the one-to-one issues surrounding responses. Each transaction
begins with the "2WAY" command and terminates with a "SEND" command.

Client Server

Open Connection -->
<-- 220 SNPP (V3) Gateway Ready
2WAY -->
<-- 250 Two-Way Mode Enabled
NOQUEUE -->
<-- 250 Msg will either be Sent or Rejected
PAGER SHIRLEY -->
<-- 850 Unit online; Don't call me Shirley!
ACKRead 1 -->
<-- 250 Read Acknowledgment Requested
DATA -->
<-- 354 Begin Input, End With '.'
Little Bo Binary has lost -->
her Sparcstation and doesn't -->
know where to find it. Have -->
you seen it recently? -->
<-- 250 DATA Accepted
RTYPE MULTICHOICE -->
<-- 250 Multichoice Responses Enabled
MCRESP 01 In the West Pasture -->
<-- 250 MCR Code Accepted
MCRESP 02 GoldiFLOCKs has it -->
<-- 250 MCR Code Accepted
MCRESP 03 Haven't a clue -->
<-- 250 MCR Code Accepted
MCRESP 04 Haven't a life -->
<-- 250 MCR Code Accepted
MCRESP 05 Oh, GO AWAY! -->
<-- 250 MCR Code Accepted
SEND -->
<-- 860 00321 1234 Message Delivered
QUIT -->
<-- 221 OK, Goodbye

General Questions and Announcements - RE: SNPP Level 3 communication

Author: OzCom
Posted: Tue Jun 30, 2009 9:18 am (GMT -5)

You will find your answer here:
http://www.ietf.org/rfc/rfc1861.txt?number=1861
_________________
Aaron D. Osgood
Streamline Solutions, LLC
Falmouth, ME
TEL: 207-781-5561
FAX: 207-781-8067
AOsgood@streamline-solutions.net
Blog: http://streamlinesolutionsllc.blogspot.com/
http://www.streamline-solutions.net
http://www.wmdaware.com

General Questions and Announcements - RE: SNPP Level 3 communication

Author: Neelima
Posted: Tue Jun 30, 2009 9:01 am (GMT -5)

Not related to any notepage product.It is a general SNPP question.

General Questions and Announcements - RE: Client version- paging using "enter a pager number"

Author: OzCom
Posted: Tue Jun 30, 2009 8:48 am (GMT -5)

1) For each CARRIER, create a NEW RECIPIENT and select AD-HOC type. Point that recipient to that carrier
(EXAMPLE: Recipient name Ad-Hoc_XYZ_CARRIER_NAME)
2) Add the new recipient to the correct display group so it will appear to the guiCLIENT
_________________
Aaron D. Osgood
Streamline Solutions, LLC
Falmouth, ME
TEL: 207-781-5561
FAX: 207-781-8067
AOsgood@streamline-solutions.net
Blog: http://streamlinesolutionsllc.blogspot.com/
http://www.streamline-solutions.net
http://www.wmdaware.com

General Questions and Announcements - RE: SNPP Level 3 communication

Author: OzCom
Posted: Tue Jun 30, 2009 8:45 am (GMT -5)

Which Notepage, Inc. product are you using?
_________________
Aaron D. Osgood
Streamline Solutions, LLC
Falmouth, ME
TEL: 207-781-5561
FAX: 207-781-8067
AOsgood@streamline-solutions.net
Blog: http://streamlinesolutionsllc.blogspot.com/
http://www.streamline-solutions.net
http://www.wmdaware.com