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Company
Name: Crest Line Technologies
Address: Rome, Georgia
Business Description: Health Care Communications
Company offering services to medical facilities that
enhance Physician and Patient communications. Services
include a Nationwide Answering Service; Automated Call
Processing; Appointment Confirmation; Dial-in Test Results;
Foreign Language Interpretors; and Annual Exam Reminders.
White Papers: Crest Line Technologies provides nationwide
answering services (and other services) to Health Care
facilities and medical offices. Crest Line uses a customized
database application and has integrated PageGate as
the "paging engine". Crest Line's database application
informs the agent who answers the call of which Physician
is on call, protocols at the Department level and Physician
level, appropriate Medical contact numbers, and allows
patient information to be captured. For situations where
Physicians or other medical staff need to be sent a
text message, PageGate processes the request seemlessly
in the background and delivers to a variety of paging
carriers. The integration of PageGate with Crest Line's
state-of-the-art database application allows agents
to work from a single screen, thereby reducing training
time, increasing agent efficiency, and decreasing the
opportunity for errors.
Van Willis, Crest Line Technologies
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