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Company
Name: Brownsburg Fire
Address: www.brownsburgfire.org
Business Description: Covers emergency services
for Brownsburg, Indiana
White Papers/ Customer Quote: "We are utilizing
the program to communicate with all Firefighters and
staff via text messaging. Our old system only had a
single modem and no internet paging capabilities. With
the new system we are able to provide failsafe paging
abilities and increase the speed of sending pages dramatically
with the Internet connectivity. After implementing this
for interdepartmental communications over a 2 week period
on our Intranet we incorporated dispatch through a secured
Intranet site. Now we are receiving our incident dispatches
through this software and radio communications most
of the time before we get into the apparatus. The old
system was able to send the page but we would not receive
it until we were on the scene or on the way back home.
This is mainly due to the previous software sending
pages alphabetically and dialing the modem to connect
to a different carrier during group pages frequently."
Patrick Carmean, Chief Information Officer
Brownsburg Fire Territory
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