|
Company
Name: Biddeford Police Department
Address: www.bpd.net
Business Description: Biddeford Police Department
is responsible for communications for all public safety
issues in the city.
White Paper/Customer Quote: "We have supplied
all of our police and communications personnel, all
emergency vehicles, department heads and managers, and
school administrators with pagers and/or cellphone/pagers.
We have tightly integrated the use of pagers into our
notifications policies. We used to have paper lists
of personnel to notify for specific types of incidents.
A dispatcher would be charged with the responsibility
of going down the list and calling each person, and
logging each notification. Now we just name a pager
group after each type of incident and send a message
to that group. For instance, sending a message to the
group "CopTrain" lets all police officers know about
a mandatory training class coming up in the future.
Then, at the same time, we schedule a reminder message
to go out again two hours before the specified date/time
that the class will be held. There are a number of other
ways that we use messaging to relay sensitive information
to personnel as well."
Sgt. Bruce N. Audie, Biddeford Police Department
|
